Viewing all customer Discussions for:
Door & Window

Quick Learner Maryland (MD)
Sep 15, 2018
Quick Learner from Maryland (MD)
Sep 15, 2018
27 1/2 3 Caldwell FM Balance
I have a set of window balances and the only stamp I can find on them is 27 1/2 3 Caldwell FM. I need to know what the series is or something. Thanks.Renee
+7
Home Owner Montreal QUEBEC
Sep 15, 2018
Home Owner from Montreal QUEBEC
Sep 15, 2018
Window pivot pin
I will need 20 units.
Quick Learner Boynton Beach Florida
Sep 15, 2018
Quick Learner from Boynton Beach Florida
Sep 15, 2018
Window crank
It appears the handles are stripped window crank will not open or close window anymore
Quick Learner Abilene tx
Sep 14, 2018
Quick Learner from Abilene tx
Sep 14, 2018
1983 home need new window balance non tilt
We have a 1983 build home wiwmth black jordan windows. Some have worn balances. The stamp is 2830 and is 29in length. However I need new sash caps also. Which series are these. They are 5/8w by 5/8d by 29 long.
Handy Person Lincoln CA
Sep 14, 2018
Handy Person from Lincoln CA
Sep 14, 2018
dimensions of this lock set
I have a security door with a lock that is very similar to this one. Can you send me the dimensions for the security door lock set with Product Code: 40-214?I've attached several photos of my lock set for your reference.Thank you for your help with my question.Best Regards,Sal
+2
Handy Person Norridge, IL
Sep 14, 2018
Handy Person from Norridge, IL
Sep 14, 2018
Window actuator
From center of crank, arm is 13.5 in long.It's a RHMade by TRUTHPART # 45136(see pictures)
+1
Home Owner NY
Sep 14, 2018
Home Owner from NY
Sep 14, 2018
Need balance for tilt windows
Hi, I'm looking for replacement balances for our double hung tilt windows. It's a "no name" brand. The dimension is 1/2" wide by about 1' diameter of the coil. The windows size is 37" X 23" each. I"ll need replacement balances for all bedrooms but want to identify the correct part first. ... (cont.)
Home Owner Carrollton, GA
Sep 14, 2018
Home Owner from Carrollton, GA
Sep 14, 2018
Tilt Window Replacement Sash Pivot Bars
Hello. i could not find a similar sash pivot bar to replace in my window, can you please take a look at the pictures and advise. Thanks,Juan
Quick Learner
Sep 14, 2018
Quick Learner
Sep 14, 2018
Pivot shoe and connector on window
Hey, I have a house with vinyl windows that need parts like the parts in photos. I need the pivot shoes and the little metal connector that attaches to the window itself. JW
Quick Learner Riverside, Ca
Sep 14, 2018
Quick Learner from Riverside, Ca
Sep 14, 2018
Mortise lock, installation
I watched Mike's video on how to install a mortise lock, (purchased from your company), even though I was following your instructions, I got distracted momentarily and of course I dropped the lock into the frame, (second time). I was being so careful, but it still happened.Do you have any idea or ti ... (cont.)
Landlord Sunnyvale, California
Sep 14, 2018
Landlord from Sunnyvale, California
Sep 14, 2018
Which parts do I need to order?
H-R35-48x72 Series 325-324 double hung PAT. NO. 5,704,165 PAT. 5232208 #5.5 35"
Quick Learner Memphis TN
Sep 14, 2018
Quick Learner from Memphis TN
Sep 14, 2018
need several parts for unknown windows
I need ten new balances, five sets of locks, and five sets of tilt latches. I imagine they're the cheapest windows available when the house was built, around 2006. They have plastic tube balances. There seem to be two window heights in the house, 33" and 57". The taller sash is 29" high, as is th ... (cont.)
+2
Home Owner Montana
Sep 14, 2018
Home Owner from Montana
Sep 14, 2018
Mortise Latch on an older Storm Door
I'm trying to find a replacement Mortise Latch for a storm door on our new home.The only thing I can find in/on the parts is EI Patent or IE Patent.The door is 1" thick (possible 7/8"). Width of the mechanism is 5/8". Looks like approx 7/8" off-set on the sq handle hole.I would like a replacement la ... (cont.)
Quick Learner
Sep 14, 2018
Quick Learner
Sep 14, 2018
Quick Learner Washiongton DC
Sep 14, 2018
Quick Learner from Washiongton DC
Sep 14, 2018
replacement window sash guides
Can you please tell me what part number this is?
+1
Quick Learner MN
Sep 14, 2018
Quick Learner from MN
Sep 14, 2018
Bigger than 15-024
I found your 15-024 coil housing pivot but I also need this bigger one it has a #9 on it
Handy Person Apex, North Carolina
Sep 14, 2018
Handy Person from Apex, North Carolina
Sep 14, 2018
Window lock latch
Openings from hole to hole measure 2 and 1/8 inch. No numbers or markings on the latch.
Quick Learner US
Sep 14, 2018
Quick Learner from US
Sep 14, 2018
Channel balance replacements
Thanks in advance you for your help! window # 1: I had problems opening and closing it, then and the window was out of place. I am able to close it but it is not working properly. A handyman said that the ?balance? needs to be changed. ?The balance?,the silver part of the window, where the string i ... (cont.)
+1
Contractor Naperville, IL
Sep 14, 2018
Contractor from Naperville, IL
Sep 14, 2018
Help to find rollers
Hi Looking for new rollers and replacement track for this door in pictures. I could not find any markings on door handle just the markings on glass in picture. Thank You
+2
Quick Learner Racine WI
Sep 14, 2018
Quick Learner from Racine WI
Sep 14, 2018
Trying to find these
These are from my condo that was built around 2008. The one has a L on it but otherwise no other markings.Can you help with these and if you need measurements let me know where and how.Ned C.