Viewing all customer Discussions for:
Door & Window

Home Owner Firestone CO
Jun 3, 2018
Home Owner from Firestone CO
Jun 3, 2018
Pella/Hurd Vinyl Door Track
Hello, I believe I have an old Pella or Hurd sliding glass door. The track is a raised vinyl with possibly an aluminum cap? The vinyl track has split down the middle and does not support the door any longer...it's a beast to open and close. The dimensions are 1.5" x 6' Would you have a replacemen ... (cont.)
Handy Person Texas
Jun 3, 2018
Handy Person from Texas
Jun 3, 2018
Alenco Channel Balance Replacement
I need new 2740 channel balances. The shoe is close to the 15-003, but the width is 1-3/32" rather than 1-3/16".In this case, am I better off getting a 15-001 shoe? I'm thinking it's better to have a shoe that is 1/32" too narrow (the 15-001 is 1-1/16") rather than 3/32" too wide (the 15-003 is 1-3 ... (cont.)
Quick Learner Payson, AZ
Jun 3, 2018
Quick Learner from Payson, AZ
Jun 3, 2018
Jordan window roller sets
We just bought a house with Jordan windows. Some of the windows are missing the roller sets and some are missing the plastic pin that holds the rollers. Can you tell me where I can find replacements? Thank you, Andi
Home Owner Aurora Colorado
Jun 3, 2018
Home Owner from Aurora Colorado
Jun 3, 2018
Landlord Allentown
Jun 3, 2018
Landlord from Allentown
Jun 3, 2018
Trying to Identify Parts that Hold the Window Up
I have a faulty window that has a broken parts that help to hold up the window when pushed up. The part on the right (the rectangular one) has the number 200-794, while I couldn't find any markings on the left. Unfortunately at the time I can't get pictures of these pieces when installed. Thank you ... (cont.)
Home Owner Green Bay
Jun 3, 2018
Home Owner from Green Bay
Jun 3, 2018
Flat spline for screen doors
Mine measures at 0.375. Will yours fit?
Handy Person Benicia, California
Jun 3, 2018
Handy Person from Benicia, California
Jun 3, 2018
Need to find a keeper for a Viking patio door
I need at least 2 keepers for Viking patio doors. The only label I found was located inside of the top frame. The label include information about safety certification and the following code: SGD C30 96 x 96. The glass has information that I assume was added by PPG in the top left corner starting ... (cont.)
Home Owner Salt Lake City, UT
Jun 3, 2018
Home Owner from Salt Lake City, UT
Jun 3, 2018
S350-28 except ...
Our 28" channel balance matches the S350-28 except the the dimension for the shoe is for 15-005 (1" instead of 1-3/32"). It has 2730 stamped on back. How do I order it with that shoe and the 19-002 top?
Quick Learner New Jersey
Jun 3, 2018
Quick Learner from New Jersey
Jun 3, 2018
Seeking new channel balances, guides and hinge
We need to order a few part for a condo we just purchased. 6 - Channel guides, 2- Channel balance , and 1 upper hinge is broken off.See attached photos. I didnt take a measurement but can do tomorrow. Can you call or email if you need other info?Thank youDan
Home Owner Wilmington ma
Jun 3, 2018
Home Owner from Wilmington ma
Jun 3, 2018
missing forever door handle
The door is a forever door. the handle was removed by a tenant and lost. The picture shows the lock above and the holes made by the old handle. Can you tell what handle would fit this?
Home Owner Waterloo, Illinois
Jun 3, 2018
Home Owner from Waterloo, Illinois
Jun 3, 2018
pivot shoes for Quaker window
I need an open slot 3/8 shoe in oblong shape. I ordered what I thought were the correct items but they will not work. What would be the correct shoe for my window (probably a Quaker window).
Handy Person Raleigh, NC
Jun 3, 2018
Handy Person from Raleigh, NC
Jun 3, 2018
Striker latch
Do you have a striker latch foe an Anderson 200 series sliding patio door. It has to have the adjustable tongue that catches the lock hook and in stainless if possible.
Home Owner Philadelphia, Pennsylv...
Jun 3, 2018
Home Owner from Philadelphia, Pennsylvania
Jun 3, 2018
Vinyl Window Latches
3 out of 4 lathes broke and I cannot find the model number on this on particular window. All my other windows have different latches. I need 4 of them. the size of the are 2.25 inches. I cannot find any that look like that in that size.
Home Owner Lawton, Oklahoma
Jun 3, 2018
Home Owner from Lawton, Oklahoma
Jun 3, 2018
Replacement Storm Door Handle From Lowes
We purchased this storm door and now the door handled is broken and we are in need a replacement. We purchased at lowes April 2017 with receipt. Not sure if this still under warranty. If not I would need to purchase the handle.
Quick Learner San Francisco ca
Jun 3, 2018
Quick Learner from San Francisco ca
Jun 3, 2018
Need to order two non tilt balances
Also, the window side snap plastic is broken. So 1/2" 24 inches metal length balance and the plastic square on the window side.
Handy Person Newington Ct
Jun 3, 2018
Handy Person from Newington Ct
Jun 3, 2018
Roller by at bottom of patio door
Older patio door, not sure if Andersen. Roller is shot.
Quick Learner San Francisco
Jun 3, 2018
Quick Learner from San Francisco
Jun 3, 2018
24” metal length window balancer
Need 2 balances to replace my current broken ones
Handy Person El Paso tx
Jun 3, 2018
Handy Person from El Paso tx
Jun 3, 2018
Lock mecahanism broke.
Need replacement everything I know is in the pics
Home Owner Jacksonville
Jun 3, 2018
Home Owner from Jacksonville
Jun 3, 2018
window beading
do you have a replacement for this beading? It measures 9/16 x 9/16 inches. Thank you very much.
Quick Learner Washington, DC
Jun 3, 2018
Quick Learner from Washington, DC
Jun 3, 2018
Top Sash Guide Replacement
I'm looking for a Top Sash Guide that is 1-1/16" wide below the cap (i.e., measured below the cap); 1-7/16 wide measured across the cap; 1-1/16" deep (measured at the cap), and 1-5/8" long. Do you have one that fits those measurements?