Viewing all customer Discussions for:
Door & Window

Home Owner Oakland CA
Apr 9, 2018
Home Owner from Oakland CA
Apr 9, 2018
Anlin Catalina window doesn't stay open, parts found at bottom of track.
I have already repaired one of my windows where the same thing happened a few years ago, so I'd like to order two sets of the repair spring. Is the spring Universal for both right or left side? Thanks!
+1
Handy Person Lancaster, PA
Apr 9, 2018
Handy Person from Lancaster, PA
Apr 9, 2018
Snap in Vinyl Glazing Bead
This bead measures approximately 5/16" high by 7/8" wide. Do you carry this bead? If not, can you recommend a replacement part? Thanks
Home Owner Newark,CA
Apr 9, 2018
Home Owner from Newark,CA
Apr 9, 2018
Need replacement part for the New Castle XT door handle
The handle seems to be jammed in place and need a replacement part and unmount and install instructions. Thanks.
Quick Learner
Apr 9, 2018
Quick Learner
Apr 9, 2018
Paniflex Plunger Pin
We had to replace mirrors on our bi-fold doors after Hurricane Sandy, and just did it recently. The mirror shop lost the bifold door plunger pin from the top of the door. We have been unable to find a replacement in the hardware stores. We need the spring end to be 1/4 '', same as the straight end. ... (cont.)
Quick Learner United States
Apr 9, 2018
Quick Learner from United States
Apr 9, 2018
Malta screen frame latch
Is product code 70-048 the same as what we have? What is the price? Do you have them in beige? Do we have to take the screen apart to insert them? We have a Total of 8 that are broken. We have a total of 22. 14 are not broken, but are brittle and pop apart very easily. We don't want to mix the black ... (cont.)
Quick Learner Virginia
Apr 9, 2018
Quick Learner from Virginia
Apr 9, 2018
Balance for single hung window
The balance is about 28 inches long. I would also need the plastic part that goes on each end of the balance.
Handy Person Chicago, Il
Apr 9, 2018
Handy Person from Chicago, Il
Apr 9, 2018
Need help identifying pivot shoe
Hello! Please help me find this item. (2? height)
Quick Learner
Apr 9, 2018
Quick Learner
Apr 9, 2018
Sliding door mortis latch
Hi I am looking for a replacement latch for this door. The original one fell into the door and we are unable to retrieve.
Quick Learner Eugene, OR
Apr 9, 2018
Quick Learner from Eugene, OR
Apr 9, 2018
Need replacement keyed lock and matching strike plate
Door is 1.5" wide. Holes are 4 15/16" apart. Need to know which lock to get and which matching strike plate
Quick Learner Pennsylvania
Apr 9, 2018
Quick Learner from Pennsylvania
Apr 9, 2018
Window sash balance placement
I need to replace 25" sash balances that are stamped with 24B. I'm not sure what weight rating that would equate to. Could you please direct me to which balances I should order with that info? Thank you...
Quick Learner United States
Apr 9, 2018
Quick Learner from United States
Apr 9, 2018
Balance ID
I believe that I need a 33'' series 751 balance for a window - part number S751-33 the number on the old part is 32tg - my question is with the end piece on the balance I am attaching photos as the end piece on your site does not match what I haveAny help would be appreciated
Quick Learner United States
Apr 9, 2018
Quick Learner from United States
Apr 9, 2018
Recommended Replacement pivot shoe and latch
I need to replace my pivot locking shoes and latches for 2 tilt out windows. Both of the pivot shoes and latches are broken. Balance has 28B BSI stamped in it.
Quick Learner Palm beach gardens Flo...
Apr 9, 2018
Quick Learner from Palm beach gardens Florida
Apr 9, 2018
Channel balance
Hi I have ordered 2 sets of channel balances so far but I ordered the wrong ones. The window is made by Anderson it?s about 18 years old. I threw out the old balances when I got the new ones. I think they were marked 350S or S350. The window weight is 33.8 lbs and is 37? long. The bottom plastic pie ... (cont.)
Quick Learner Poughkeepsie NY
Apr 9, 2018
Quick Learner from Poughkeepsie NY
Apr 9, 2018
Can you remove the 40-145 insert?
My current door has (I believe) a 5/16 spindle. Does this one have the bolt that will allow me to remove the insert? for a 5/16?
Home Owner Puerto Rico
Apr 9, 2018
Home Owner from Puerto Rico
Apr 9, 2018
Which model #? Door roller
The measurements for my rollers are included below. I have no marking or brand info. From what I see in your site, is seems that it is model 81-024. Can you please confirm or advise correct model? Measurements: H: 13/16", L: 2 1/2", W: 3/8" Thanks, Steve
Quick Learner
Apr 9, 2018
Quick Learner
Apr 9, 2018
Searching for install pro spline hex crank handle
I have the parts. Can not install. My crank missing got replacement part. My operator is no spline hex hole or no pin in the PRO-DRIVE operator number on arm is OPO52020. PUSH ARM IN HEX HOLE CRANK ARM FALLS OUT. LOCKS LIKE COVER OVER OPERATOR SHOULd COMM OFF . PLEASE HELP WITH HOW TO GET CRANK TO S ... (cont.)
Quick Learner Rio Rancho, NM
Apr 9, 2018
Quick Learner from Rio Rancho, NM
Apr 9, 2018
"Balance replacement"
I have 2 windows, side by side. I need the same parts for the other window. Please tell me how to order these. Thank you.
Quick Learner
Apr 9, 2018
Quick Learner
Apr 9, 2018
Contractor Georgia (GA)
Apr 9, 2018
Contractor from Georgia (GA)
Apr 9, 2018
Kinco window spring
The spring on the right side of this kinco window has broken. Is this repairable?
+1
Quick Learner Reserve,LA
Apr 9, 2018
Quick Learner from Reserve,LA
Apr 9, 2018
rubber balance plug
do you have these or a replacement