Viewing all customer Discussions for:
Door & Window

Quick Learner Washington
Jan 24, 2018
Quick Learner from Washington
Jan 24, 2018
New Castle XT
I just want to make sure that this lock will fit the New Castle XT lock as I have to replace some. Thank you
Home Owner Elkridge, Maryland
Jan 24, 2018
Home Owner from Elkridge, Maryland
Jan 24, 2018
Window balance 26C TL BSIN
Hello, I'm trying to see if you could help me replace hardware that I cannot find. I'm not clear on what the part numbers are for the hardware but I will do my best. The Pivot is 6.679.000, 4.610.108, D467.490. Those are the only Numbers I can find on the pivot, if you need a clearer picture pleas ... (cont.)
Contractor Apex, NC
Jan 24, 2018
Contractor from Apex, NC
Jan 24, 2018
Spring Balances
Trying to determine which replacement coil to order. Sash weighs 20 lbs.
Home Owner USA
Jan 24, 2018
Home Owner from USA
Jan 24, 2018
window sash pivot bars
I have been looking for replacement window sash pivot bars for my window in a house we just purchased. The house was built in 1998 and there is no identifying markings on the window as to who made them. The pivot assemblies are metal and riveted shut so I can not just replace spring pin. I have att ... (cont.)
Home Owner USA
Jan 24, 2018
Home Owner from USA
Jan 24, 2018
Pella storm door hardware replacement
Hello: Our storm door is about 10 years old. It will not unlock once locked. The hardware is also cosmetically
Quick Learner San Carlos, CA
Jan 24, 2018
Quick Learner from San Carlos, CA
Jan 24, 2018
Trouble installing handle set 82-081
Hi, I recently purchased a keyed Mortise Style Handle Set (ITEM 82-081) . When I went to install I found that the parts did not fit together properly. The center screw distance (4 15/16) is correct but it appeared as if the rectangular portion of the lever arm that goes through the door or the rec ... (cont.)
Quick Learner Windsor
Jan 24, 2018
Quick Learner from Windsor
Jan 24, 2018
Commercial bubble seal corner
Will your commercial vinyl bubble seal make a 90 degree corner, possibly if heated. Old seal which was cut at corners, shrunk leaving gaps. Need to install by bending flange into groove, rather than sliding in, will that work? Also looking for a rainproof seal that can fill a 1/2" gap, yet be crushe ... (cont.)
Landlord California
Jan 24, 2018
Landlord from California
Jan 24, 2018
Replacement window crank operator
I need a replacement window crank operator for a rental apartment. My tenant took the attached photo and checked measurements and matched it to 39-002. I want to order this part, but wanted to check with you first and find out whether you need more photos or measurements to confirm a match. Thank ... (cont.)
Quick Learner USA
Jan 24, 2018
Quick Learner from USA
Jan 24, 2018
Millard window roller
Can you check your sources and see if you can find this roller. I believe is it off an older Millard window. I checked with Millard and they no longer carry this Thanks
Quick Learner Tavernier
Jan 24, 2018
Quick Learner from Tavernier
Jan 24, 2018
Mobile home windows need reaplacement glazing
Only piece that has not desintegrated 1980 mobile home. Hope enough to identify. 10 windows.
Home Owner CT
Jan 24, 2018
Home Owner from CT
Jan 24, 2018
Sliding glass door lock.
Hi, I'm looking for help in replacing the lock of my sliding glass door. The door doesn't lock anymore. I can't tell if its the door piece of the wall piece that is broken.
Home Owner Willoughby Ohio
Jan 23, 2018
Home Owner from Willoughby Ohio
Jan 23, 2018
Issue with installation holes on Silverllne 38-090
I recently purchased two of the SilverLine Casement Locking Handle, Part 38-090. The installation holes are not threaded, should they be? Also, while the part looks identical the diameter of the installation hole is just slightly larger than the diameter of the hold in the casement, so having diffic ... (cont.)
Home Owner Grand Rapids, MI.
Jan 23, 2018
Home Owner from Grand Rapids, MI.
Jan 23, 2018
Shower door Bullet Catch
Bullet Catch # 10-053. This piece housing is 1/2"L x 3/8"D with the over the bullet length 5/8". I wonder if you have a Catch a little longer? Say 3/4" to 7/8"L over the bullet. Actually I am replacing a catch 5/8"L x 13/32"D with the over the bullet length of 7/8". I can build up the diameter bu ... (cont.)
Contractor Illinois
Jan 23, 2018
Contractor from Illinois
Jan 23, 2018
Suggested Panel thickness for 40-193?
Any idea what the suggested panel (slab) thickness is for this handle set?
Quick Learner
Jan 23, 2018
Quick Learner
Jan 23, 2018
Screen Door Latch, 3-1/2" install holes
The outside handle broke on my sliding screen door. It looks a lot like your 83-121. But the screws are 3 1/2
Quick Learner Los Angeles, CA
Jan 23, 2018
Quick Learner from Los Angeles, CA
Jan 23, 2018
Mortise lock storm door handle
Hello, I am looking for replacement door handles for our storm doors (picture attached). If you have these available, I could buy these, or complete lock sets if handles are not available by themselves. Door depth 1" & 3/4" (2 doors). Not sure of the model #s of the lock or door manufacturer, ... (cont.)
Handy Person East Hanover, NJ
Jan 23, 2018
Handy Person from East Hanover, NJ
Jan 23, 2018
screen door latch
We have a screen door that we mounted on the inside of our front door at work. The latch keeps breaking. We'd like to know if there are any better quality door latch products out there? We have gone through 3 or 4 of these in the last 2 years. Stanley Scrbeen&Storm Knob door Latch. 74-8257/CD1703R. ... (cont.)
Handy Person Reston, Virginia
Jan 23, 2018
Handy Person from Reston, Virginia
Jan 23, 2018
Need glazing bead identified
Hi folks, I bought a few pieces of the Capitol Gazing bead (55-090), with the hope it would fit the windows on a recently purchased home (built in 1972). Even when they're really close in profile, they're a bit wider and will not fit. I'm attaching photos of both a new (black) and an old (whiti ... (cont.)
Quick Learner In
Jan 23, 2018
Quick Learner from In
Jan 23, 2018
Traco Glazing Bead
Hope you can help. Trying to match up some Traco snap in window glazing. Any idea if you have a match?
Contractor Detroit
Jan 23, 2018
Contractor from Detroit
Jan 23, 2018
14" window arm
For tilt window. Awning style?