Viewing all customer Discussions for:
Door & Window

Home Owner Palestine, TX
Dec 7, 2017
Home Owner from Palestine, TX
Dec 7, 2017
28 3 EN CALDWELL Sash Balance
I think I need an S350-29, but I want to be sure.These will go into an All Seasons window. Thank you, David
Quick Learner Brigantine
Dec 7, 2017
Quick Learner from Brigantine
Dec 7, 2017
Series 795 channel balance replacement for Patriot windows
Over the past several years, I have purchased 28C Series 795 channel balances to replace balances in my 58" x 36" Patriot windows because the shoe broke in the original balances. The 28C balance length was about 2 inches longer than the originals. Now I need to replace the balances in our smal ... (cont.)
Handy Person Honolulu
Dec 7, 2017
Handy Person from Honolulu
Dec 7, 2017
replacement parts
This is a milgard window with parts missing. I need the swivel pins, 1 long plastic trim (to retain glass)27" long and double pane obscure glass to fit a 15"X27" opening in the frame. I guess the Glass finish size would be 14 3/4" X 28 3/4. Can you help me?
Purchasing Agent WEST PALM BEACH
Dec 7, 2017
Purchasing Agent from WEST PALM BEACH
Dec 7, 2017
31751A TRUTH ROLLERS
I HAVE A CUSTOMER IN THE ISLANDS LOOKING FOR TRUTH ROLLERS WITH THE # 31751A THE ONLY # I CAN FIND IS 31761A. WE DEFINITELY NEED STAINLESS STEEL FOR THEIR CONDITIONS CAN SOMEONE CALL ME AS I HAVE TRIED TO CALL YOU THANKS JEANNE
Contractor Cranston
Dec 7, 2017
Contractor from Cranston
Dec 7, 2017
Slider Lock
I am sending this to see if this part can be replaced on a wood sliding door. The only markings on it is "DN" The person that is requesting this info is a contractor. I am just sending the picture and request for information.
Home Owner Valparaiso
Dec 7, 2017
Home Owner from Valparaiso
Dec 7, 2017
Tie bar guide
I need to find some replacement tie bar guides for crestline truth series casement windows. I need a total of 45. Let me know if you need any more info. Thank you Adam
Handy Person Buford, GA
Dec 7, 2017
Handy Person from Buford, GA
Dec 7, 2017
Will the 39-016 Fit for my Pan Am window
I am replacing a LH Type II operator on a Pan Am window. Please see picture where the hole-to-hole arm length is 2 3/4
Home Owner Gainesville, FL
Dec 7, 2017
Home Owner from Gainesville, FL
Dec 7, 2017
Gray plastic - "Air Control" crank cover
Go you have any of these covers? House was built in 1963 and has awning windows. Blue wire inside is an old radio antenna. 5 - 3/4 inches tall
Home Owner Anywhere
Dec 7, 2017
Home Owner from Anywhere
Dec 7, 2017
Door handle
I am looking for a replacement door handle for a PWG-M-144 New Castle XT
Home Owner California
Dec 7, 2017
Home Owner from California
Dec 7, 2017
Window Balance 2740
I am looking for a replacement for a channel balancer that is 28" long and 1/2" wide with the numbers stamped 2740 on it. Also need the clips associated with it. Thanks
Home Owner USA
Dec 7, 2017
Home Owner from USA
Dec 7, 2017
Help in identifying make of 4' Sliding Door
The inside door latch broke off. I need to identify the make and order a replacement. Can you help? Thanks. Tom
Quick Learner USA
Dec 7, 2017
Quick Learner from USA
Dec 7, 2017
ANDERSEN window balance ID
PROBLEM W PART ID LOOKING FOR COUNTER BALANCE 2 EACH ANDERSON WINDOWS 43" X 52" H 30 YEARS OLD
Contractor Fairfield IA
Dec 7, 2017
Contractor from Fairfield IA
Dec 7, 2017
Determining color tip selection
Sirs: Have 31" spiral balances with red tip, but every window in house falls down immediately. Weight of the window sash is 20 lbs. Would it be helpful to select the blue tip balances to get better, longer performance? Thanks, Eric
Handy Person Stephens City
Dec 7, 2017
Handy Person from Stephens City
Dec 7, 2017
Window channel part
It holds the lower double pane window panel from falling down when you are trying to open it by sliding it upward so it can stay open.
Home Owner Washington Crossing
Dec 7, 2017
Home Owner from Washington Crossing
Dec 7, 2017
Patriot Window Parts
Hello Swisco: Attached is a picture of the part that broke off the bottom of my Patriot Window. Can I replace this or do I need a new window bottom. I have not removed the window as of yet, but hopefully the bottom part of the window can be replaced. Also the slider on the right side is also bro ... (cont.)
Home Owner Naples
Dec 7, 2017
Home Owner from Naples
Dec 7, 2017
Identification of part
I am in need of two 6 foot sections of the thin white aluminum
Home Owner USA
Dec 7, 2017
Home Owner from USA
Dec 7, 2017
Shoe lock and pivot pin replacements
The online form failed to submit. I have included photos of the shoe and pivot pin. The balance part numbers are 29C AJ5 CMC 5 and 29E EJ5 CMC 50. I will also order the AJ5 balances. Thank you, John
Quick Learner Eugene, Or
Dec 6, 2017
Quick Learner from Eugene, Or
Dec 6, 2017
Broken handle
Model number SGD-R20- 96x96
Home Owner PA
Dec 6, 2017
Home Owner from PA
Dec 6, 2017
Silverline window operator
hello, I'm trying to find a replacement for awning window operators on old silverline awning windows. The center-to-center mounting hole dimensions are 5 1/4" and 1 1/8". The link arm is approx 2 3/8" The hole at the end of the link arm is approx 5/16" and unthreaded thanks for any help you can g ... (cont.)
Quick Learner Fort Myers, Florida
Dec 6, 2017
Quick Learner from Fort Myers, Florida
Dec 6, 2017
Is this your "Milestone" vinyl glazing bead?
Trying to determine which replacement window bead to purchase. Thanks