Viewing all customer Discussions for:
Door & Window

Handy Person Florida
Oct 5, 2017
Handy Person from Florida
Oct 5, 2017
Left and Right Window Balance BSI 17 A
Hi. I need 4 window counter balance units. Metal to metal length is 18" and the width is exactly 1/2".. I believe the Swisco part number is S351, but would like to have you verify this for me.. There is a stamping on the metal guide BSI 17A if that helps at all. No wings on the top slider and the ... (cont.)
Home Owner
Oct 5, 2017
Home Owner
Oct 5, 2017
alpine window channel
Marking on the channel says 26 3 Caldwell EM. The window weighs about 25 lbs. If you need more pic just let me know. I have a few more in file that would not go thru. Are the channel sold as 1 piece or as a set for the price it says on your website? Which would you prefer? Thank you for your expert ... (cont.)
Quick Learner Davie, FL
Oct 5, 2017
Quick Learner from Davie, FL
Oct 5, 2017
Top sash guide
I purchased the sash guides 18-115, 18-064, 18-009 and 18-036 in hopes that one of them would be the correct one that I need. They were not. I have attached photos and a sketch of the one that I need. Can you assist in helping select the correct sash guide. Thank you very much.
Quick Learner
Oct 5, 2017
Quick Learner
Oct 5, 2017
Spiral accessory
This accessory will go with the 40" series 600 spiral tilt window balance. Product Code S600-40 that I will have to also order. The part in the picture is where the bottom tabs of the window go in to and then it slides in the track.
Handy Person
Oct 5, 2017
Handy Person
Oct 5, 2017
WINDOW LOCK
THE ATTACHED WINDOW LOCK IS 2 1/16 FROM SCREW TO SCREW 3/8 FROM SCREW TO EDGE thanks for your help
Home Owner JACKSONVILLE
Oct 5, 2017
Home Owner from JACKSONVILLE
Oct 5, 2017
PART NUMBER FOR 24 INCH WINDOW BALANCE
I need 24 inch balance similar to the attached photos. The photo with two balances has a newer replacement on the top of photo, and the older original version shown on bottom. I am pretty sure both styles would work. The window is Kinco brand.
Home Owner Jenison, MI 49428
Oct 5, 2017
Home Owner from Jenison, MI 49428
Oct 5, 2017
Latch replacement
Need to know where or near Grand Rapids, MI could I go to purchase or website I can purchase.
Quick Learner USA
Oct 5, 2017
Quick Learner from USA
Oct 5, 2017
Part Identification and Availability for a BF Rich Bay Window
Hello, I am looking for a "tie-bar guide" for my BF Rich Bay window that was installed at my home in the late 1990's. I have attached a picture of this part. Please let me know if you have anything like this in stock. I do see your part No. 39-417 online, which looks similar but not sure it w ... (cont.)
Home Owner croton on hudson NY
Oct 5, 2017
Home Owner from croton on hudson NY
Oct 5, 2017
inside corner cabinet hinge
kitchen cabinet at an insider corner, so it has 2 panels. one of the threaded holes for the bolt is stripped so need to replace the hinge. not sure of the brand. thanks!
Quick Learner USA
Oct 5, 2017
Quick Learner from USA
Oct 5, 2017
Quick Learner USA
Oct 5, 2017
Quick Learner from USA
Oct 5, 2017
Unigrass 6600 drawer slides and rear drawer socket replacement
I'm looking to replace all tracks and rear mounts. The attached pictures give you an idea of the specifications I have now. The drawer itself is 19 inches long but as you can see the slides are longer. I'm no Norm Abrams and don't have a lot of fancy tools - I just want to replace what I have so we ... (cont.)
Home Owner Vinton Va.
Oct 5, 2017
Home Owner from Vinton Va.
Oct 5, 2017
Kohler Sliding window with pivot
Good Evening. I have several Kohler Windows 50979 013 that have broken Pivot bars. The one listed on your site 26-369 looks to be that design but I don't have small enough measuring devise to properly measure it. Would that item be the replacement pivot bar I'm needing from your experience workin ... (cont.)
Quick Learner USA
Oct 5, 2017
Quick Learner from USA
Oct 5, 2017
Replacement of tilt latch pairs
I am on your website attempting to replace multiple tilt latch pairs for my home windows. As I measure the existing tilt latches, They appear to be 5/8 inches by 3 5/8 inches; Sizes which I do not see on your website.
Home Owner Ocean City
Oct 5, 2017
Home Owner from Ocean City
Oct 5, 2017
C-9400-1B Andersen window crank
Hello. Andersen window cig-1 --99.6 The number on top of the crank is C-9400-1B The number on the arm is 1521101 The arm is 9". If you look at the top screws closer to window they measure 4.5" screw to screw. Please let me know if you need any more info. Thanks, Amy
Quick Learner West Rutland VT
Oct 5, 2017
Quick Learner from West Rutland VT
Oct 5, 2017
Replacement for window crankshaft
Existing hardware: 3061430893 (pictures included of old and new crank shafts) We are currently in the process of replacing our window crank shaft for a window upstairs. The old crank shaft is measured at 4 3/8 inches in length. The replacement crank shaft I purchased is 5 inches and does not fit ... (cont.)
Home Owner Nevada City, CA 95959
Oct 5, 2017
Home Owner from Nevada City, CA 95959
Oct 5, 2017
13 9 22# BN CALDWELL spring balancer
The spring balancers are marked as follow: 13 9 22# BN CALDWELL The channel is 14" in length. I need 4 each to replace the old ones! Thank you! Don
Quick Learner florida
Oct 5, 2017
Quick Learner from florida
Oct 5, 2017
torque bar connector
is this part available?
Home Owner temple city
Oct 5, 2017
Home Owner from temple city
Oct 5, 2017
Stamp Options
The printing on my broken channel balance is 24 5 HR CALDWELL. After going through the look and measurements, I'm pretty sure I need 25" 390 series. However, it's the weight option, my sash is around 29 lbs, printing above looks like I'll need 2450, but that supports up to 27 lbs. Do I need to r ... (cont.)
Quick Learner New jersey
Oct 5, 2017
Quick Learner from New jersey
Oct 5, 2017
Trouble with 39-017, does not perfectly match old operator
Hi, I recently received a panam/Daryl window crank 39/017 there is very little difference between the old crank and the new crank, except for where it attaches, the screw and the rivet. What hardware do I need? Thanks and have a great day! Lynn C
Home Owner Bucks pa
Oct 5, 2017
Home Owner from Bucks pa
Oct 5, 2017
Replacement cabinge door hinges
Sorry couldn't remove them need the name of the parts to replace them thank you