Viewing all customer Discussions for:
Door & Window

Home Owner Ocean Springs, MS
Sep 1, 2017
Home Owner from Ocean Springs, MS
Sep 1, 2017
window glass trim piece and lock
I attached a picture to the part number of my window. The interior glass trim piece broke that I am holding in my hand in the second picture. I need to order a new one. I also need 4 lock latches for these windows. Any help would be much appreciated! Matt
Contractor san antonio
Sep 1, 2017
Contractor from san antonio
Sep 1, 2017
channel balace - 28 inch, stamped 2740
1/2 inch channel, 28 inches long Channel is stamped 2740, no other markings 14 1/4" spring string on double pulley block is approximately 37 inches
Quick Learner
Sep 1, 2017
Quick Learner
Sep 1, 2017
American Crest windows
Hello I purchased American Crest windows 2004. Apparently they were bought out by American craftsman. I am trying to get the parts for them. I have attached a picture of a sash lock. There is a number 107 printed on it. I need 24 of these. If you could let me know if you have them and a price on ... (cont.)
Quick Learner Washington
Sep 1, 2017
Quick Learner from Washington
Sep 1, 2017
Lock on old milgard windows
Hello, I am looking for replacement parts for the piece in the pictures. It is used to stop the window from opening wider than a few inches. I can't seem to locate it on your site. Any idea what it is called or where I can get it? Note that a small part of the piece in the picture has been chipp ... (cont.)
Handy Person Concord
Sep 1, 2017
Handy Person from Concord
Sep 1, 2017
Looking for swivel pins
I have looked at each window in this house to find a manufacturer or number and there is nothing. All I need are to swivel pins.
Handy Person New Fairfield, Connect...
Sep 1, 2017
Handy Person from New Fairfield, Connecticut
Sep 1, 2017
Spline Drive Handle for Awning Window
Hello, this handle worked with our vintage awning windows. We just ordered (4) Part #39-076 Center Gear Operators. The old units were stripped out. The splines on the handle are pretty rounded too. We can replace the bit as well if that is an option. Your Center Gear Operator's dimensions a ... (cont.)
Quick Learner Wisconsin
Sep 1, 2017
Quick Learner from Wisconsin
Sep 1, 2017
Door handle
Do you have parts for a Cole Swell door handle model # 07199996010?
Home Owner Staten Island, New Yor...
Sep 1, 2017
Home Owner from Staten Island, New York
Sep 1, 2017
Replacement storm door handle
I have an old, broken storm/screen door handle set. I am looking to replace but am having no luck finding one. I saw product 40-049, Complete Mortise Lockset,and was wondering if it would fit on my door.
Quick Learner Baden, PA
Sep 1, 2017
Quick Learner from Baden, PA
Sep 1, 2017
Traco window will not stay open
I just sold my house and per the agreement have to fix a window that will not stay open. I am 95% sure it is a traco window, double hung tilt in. I was told that traco is no longer in business so i cannot get a factory replacement part. I assume it is the springs that are bad but thats a guess. ... (cont.)
Quick Learner Lawrence Massachusetts...
Sep 1, 2017
Quick Learner from Lawrence Massachusetts 01843
Sep 1, 2017
Need 2 channel balencers
hi first question do you need 2 channel balances on each window? I had taken out lower sash per video, but there are no chann,el balances on either side there was one at one time but it has been misplaced ,I cannot find it . There are no markings or model type . The window is 19 and a half by 28 i ... (cont.)
Home Owner Olympia, Washington
Sep 1, 2017
Home Owner from Olympia, Washington
Sep 1, 2017
26 4 EO Caldwell Channel Balance
It's difficult for me to tell the differences between the 380, 385, and 395 series balances based on your site's pictures. Maybe the attached pics will help you tell me what new balance I need. The metal shaft is 27" long. The plastic parts are additional. The shaft is also 1/2" by 9/16". Thanks ... (cont.)
Quick Learner Rochester
Sep 1, 2017
Quick Learner from Rochester
Sep 1, 2017
Help! Reynolds Sliding Roller
Hi, I need to replace a bunch of these rollers. The manufacturer is Reynolds and I believe the windows are marked with 1-74 or 11-74. The replacement part doesn't have to be identical, if something else will work, that's fine. They're at the bottom of a 5/8 spiral balance. They're about 2" tall by 1 ... (cont.)
Home Owner Middleburg
Sep 1, 2017
Home Owner from Middleburg
Sep 1, 2017
Need replacement, can't find anywhere
I figured out what part broke but don't think my fix will hold long. Only wording says 'DNS Industries 12 inside pull -Standard' on the latch side and ' DNS Indistries 11 outside pull - standard' in the other piece
Home Owner Eugene, OR
Sep 1, 2017
Home Owner from Eugene, OR
Sep 1, 2017
viking series 8100 window glasing strips
trying to locate these (2) strips for my windows
Quick Learner Willowbrook il
Sep 1, 2017
Quick Learner from Willowbrook il
Sep 1, 2017
Window operator for Truth
Need Replacement Operator for Truth 40055
Home Owner Warwick, Rhode Island
Sep 1, 2017
Home Owner from Warwick, Rhode Island
Sep 1, 2017
repair nuprime windows
I recently purchased a home that has Nuprime windows. There are a few that won't stay up when I open them. Can I repair these windows with replacement parts? And if so, what parts do I need? Thank you!
Quick Learner Canada
Sep 1, 2017
Quick Learner from Canada
Sep 1, 2017
Dyad window operators
Hello, I have 25 year old pvc windows (glass replaced 5 years ago) with dyad 5" operators. They are kind of hard to open and I had three operators break this summer on the DYAD case. I also have a couple that are stripped at the point of almost fully closed. My question is whether there is a convers ... (cont.)
Home Owner Greenville, ky
Aug 31, 2017
Home Owner from Greenville, ky
Aug 31, 2017
Sliding door handle marking jw
Need replacement handle. Need to know which one to order
Home Owner Chesterfield
Aug 31, 2017
Home Owner from Chesterfield
Aug 31, 2017
No Markings found on window or part
Can you recommend a part to replace these? Thanks
Home Owner Illinois
Aug 31, 2017
Home Owner from Illinois
Aug 31, 2017
Will 58-162 work for me?
I need a 3/4" high by 32" long v sweep. Will this work? If not, any suggestions are welcome.