Viewing all customer Discussions for:
Door & Window

Home Owner USA
Oct 5, 2016
Home Owner from USA
Oct 5, 2016
Storm Door Handle/Lock
middle screw to bottom is 1-3/4 inches , from middle screw to top screw where lock tongue is only approx. 1- 1/2 . Thank you Regards, Ed
Quick Learner Dartmouth, NS, Canada
Oct 5, 2016
Quick Learner from Dartmouth, NS, Canada
Oct 5, 2016
Purchased part 84-108 but it does not work
Part 84-108 in your catelogue looked promising so I ordered 16 pair but it doesn't fit. I've attached pictures of the actual part. Do you have it or do you know where I might find it?
Home Owner Abingdon
Oct 5, 2016
Home Owner from Abingdon
Oct 5, 2016
Window parts
Hello, I'm looking for some help on fixing two windows that I have. One window has a pivot bar that snapped due to rust. I can still open and close this window, but cannot tilt it as the one side of the window sash will come out. The second window has both pivot bars rusted through, so the window ca ... (cont.)
Home Owner Houston TX
Oct 5, 2016
Home Owner from Houston TX
Oct 5, 2016
8800 series vinyl Windows by Builders First Source
Constantly losing channel balances and can't find replacements. Have the one left in the photo
Home Owner Freehold, NJ
Oct 5, 2016
Home Owner from Freehold, NJ
Oct 5, 2016
Need to replace interior latch handle
The plastic catch piece on the interior side latch handle broke off. The lower part is a deadbolt which bolts through the door to a one piece exterior handle and key hole for the dead bolt. I find no name or numbers anywhere on the door or frame. The exterior hardware is fine. I need to find a repla ... (cont.)
Home Owner San Jose, California
Oct 5, 2016
Home Owner from San Jose, California
Oct 5, 2016
Part for screen door.
Hi my name is Charlie Hatfield and I am looking for this part detail list below. A screen door was part of glass door SGD-R29-96x96. Series #170-170 patio door. I call this part as screen door bottom insert. If you have this part in stock, please sale 1 pc to me. Part dimension 5/8" width x .580" ... (cont.)
Quick Learner North Attleboro MA
Oct 5, 2016
Quick Learner from North Attleboro MA
Oct 5, 2016
Sash balance bottom
Bottom of balance that pivots and connects to window
Quick Learner Pittsburgh
Oct 5, 2016
Quick Learner from Pittsburgh
Oct 5, 2016
Handle on a traco
It's a piece of plastic that locks the locking handle in to place. As you can see it broke and now the handle won't lock.
Quick Learner Charlton, MA
Oct 5, 2016
Quick Learner from Charlton, MA
Oct 5, 2016
Marvin window tube balace
How do I order six 37 inch tubes, mine are marked 36HD and have the 15-014 Knife lock device.
Home Owner Riverhead, NY
Oct 5, 2016
Home Owner from Riverhead, NY
Oct 5, 2016
Need to identify replacement sash cord for a CIG-4-4-88 wood High Performance window
Good morning: I was wondering if you can identify which sash cord balances I need to order for an older, wood Anderson double pain window without a photo? I was hoping you would know before I take the whole thing apart to find the product number. The bottom right corner of the top window has the ... (cont.)
Quick Learner
Oct 5, 2016
Quick Learner
Oct 5, 2016
Replacement for 0P05-7554-03
I'm noticing several threads on this. Ours also broke this year (the left window) when you are looking outwards. Please verify if the LH 39-329 is the correct one for the left window and which handle is the correct replacement. I verified the sizing on these is the same as ours.
Home Owner Watkns Glen, NY
Oct 5, 2016
Home Owner from Watkns Glen, NY
Oct 5, 2016
Pivot Shoe for Spiral Spring Alside Window
Part is 1/2" thick x 1-1/4" Wide x 2" High I do not have the window model or serial numbers but they are approx. 15 years old and I need only one block but would purchase two
Home Owner Ohio
Oct 5, 2016
Home Owner from Ohio
Oct 5, 2016
Andersen sash counterbalance
number on current spring appears to be E15927L71...I can not find a cross reference or a direct replacement...can you help identify ?
Home Owner Great Barrington MA
Oct 5, 2016
Home Owner from Great Barrington MA
Oct 5, 2016
roller spring
Our sliding glass door has Acorn Dorwal on handle -- the roller spring on the screen door that goes with it is broken which means we can't place the door on its tracks. Can you tell us if there is a place in 01230 zip code (southern Berkshires in MA) that carries these parts or send us replacemen ... (cont.)
Quick Learner Eugene, Oregon
Oct 5, 2016
Quick Learner from Eugene, Oregon
Oct 5, 2016
26" Series 385 Channel Balance
Hi, After measuring my parts and doing the research on your site, I have determined that I need the 26" Series 385 Channel Balances to replace what I have, which are marked: 25 5 CS Caldwell. My question is about the weight. I weighed my window sash and it weighs 23 lbs., but according to the re ... (cont.)
Handy Person Edmonton Alberta Canad...
Oct 5, 2016
Handy Person from Edmonton Alberta Canada
Oct 5, 2016
coil balance parts for 1 inch channel
Your S160-3 coil balance and 15-111 pivot shoe are identical to the appearance and specifications of my damaged parts except they are 1.25 inches wide. Mine are 1.0 inch wide. Do you carry parts in this width and if not do you know where they can be found?
Home Owner homer glen, il
Oct 5, 2016
Home Owner from homer glen, il
Oct 5, 2016
gazebo screens
I will need to replace our screening in our deck gazebo in the spring. have questions about durability in this situation and how they stand up to larger dog breeds.
Quick Learner
Oct 5, 2016
Quick Learner
Oct 5, 2016
Part 80-003 in White
Does Part 80-003 come in white ? Do you carry similar shaped parts with slightly different dimension ? Thanks, Alan
Home Owner Plain City Ohio
Oct 5, 2016
Home Owner from Plain City Ohio
Oct 5, 2016
bottom guide for pella sliding screen door
I have a proline door with a sliding screen door. built our house in 1999. I need to change the bottom guides on the screen door. How do you get the spring held in place while putting the screw in the door? I got new plastic plungers and springs, but I can't keep the spring depressed to install ... (cont.)
Quick Learner Boston
Oct 4, 2016
Quick Learner from Boston
Oct 4, 2016
Tilt window pivot shoe
Older windows manufacturer unknown. pivot shoe dimensions 2 inches top to bottom, 1 1/4 wide on front face, 9/16 deep where pivot hole located. Wonder if size of hole where pivot bar goes into matters or all a standard size ? Want to be sure it fits in the window track. Can I get by with a pivot sh ... (cont.)