Viewing all customer Discussions for:
Door & Window

Home Owner 17603
Sep 15, 2016
Home Owner from 17603
Sep 15, 2016
spiral tilt spring balance
I am in need of blue-tip, 3/8" diameter, 18 inch tube length, spiral spring balance Any help offered would be appreciated. Thank you in advance
Quick Learner Rhode Island
Sep 15, 2016
Quick Learner from Rhode Island
Sep 15, 2016
andersen narroline balances
I have older andersen narroline windows. I need balances. the numbers on my windows are D19 7#27 884 and D15 7#27 784. What model numbers do I order?
Home Owner santa barbara ca
Sep 15, 2016
Home Owner from santa barbara ca
Sep 15, 2016
steel rollers for Milgard sliding door
I have a 10' sliding door and is heavy. I have had milgard come out and replace both tandem rollers, however, it did not help much. They said they don't use steel rollers. My dimensions are close but not exact to the 81-149 Stainless Steel Sliding Glass Door Tandem Roller (which I ordered and tri ... (cont.)
Handy Person Panama City beach
Sep 15, 2016
Handy Person from Panama City beach
Sep 15, 2016
Pivot shoe
Can you identify the pivot shoe I need? Used with 3/8" spiral channel balance. The closest I see is 15-046 but the height is 2" where mine is 1 5/8" to the tip. I am guessing the 2" one will work, but need advise. Thanks.
Handy Person Connecticut, USA
Sep 15, 2016
Handy Person from Connecticut, USA
Sep 15, 2016
Part identification
I am trying to order balances and guides and am not sure about all the part numbers. The parts I am able to identify are 19-002, 15-001 and 18-108.
Quick Learner 23185
Sep 14, 2016
Quick Learner from 23185
Sep 14, 2016
threshold
this is a threshold on a set of double doors out to a patio in a 1975 condo. I cant tell if there is supposed to be an insert for this threshold. There is an groove on each side (only one side shown) but the groove on the outer side is not as wide as the inside facing groove. Any ideas? Need to do ... (cont.)
Quick Learner USA
Sep 14, 2016
Quick Learner from USA
Sep 14, 2016
Quaker Slider
Enclosed are some photos of my quaker slider. Please review them as best as possible and please give me the best solution you think on what to do to correct this matter. Any comments, solutions, and suggestions are very much appreciated. Thank you in advance for your time and patience. Lin ... (cont.)
Home Owner NJ
Sep 14, 2016
Home Owner from NJ
Sep 14, 2016
Truth lock and handle replacement
Sirs: 2 questions: My broken lock measures 2.5 in. between screw holes. Will 38-036 serve as a replacement? I need a handle that will fold out of the way of my shade. Will the 39-205 fit on the operator in the picture? Would the 39-107FK be a better choice? Thank you. PF
Quick Learner
Sep 14, 2016
Quick Learner
Sep 14, 2016
Tilt latch, Certainteed
Certainteed, Tilt Latch 3 1/2 inches long x 3/4 in wide
Quick Learner Taos
Sep 14, 2016
Quick Learner from Taos
Sep 14, 2016
2810 replacements
Do you have replacements for 2810
Quick Learner USA
Sep 14, 2016
Quick Learner from USA
Sep 14, 2016
Hardware that is similar to the lock in question
I am inquiring to see if your website has this french door lock? If so could you please direct me to the correct location on your site to begin the process of possibly purchasing them? Thank you in advance for your time.
Home Owner Central Massachusetts
Sep 14, 2016
Home Owner from Central Massachusetts
Sep 14, 2016
Spring balance for 15 year old Boreal tilt window needed
The spring balance is about 1 1/4 inches wide by 2 1/2 long and 1/2 wide. The metal piece that pivots breaks over time with use. If that part could be purchased the spring balance would be fine. It mounts to window with a screw that goes through a piece of plastic that fits in the center of the sp ... (cont.)
Quick Learner Washington
Sep 14, 2016
Quick Learner from Washington
Sep 14, 2016
Sash Guide
looking for a replacement part for a milgaurd window. The only number on the window was MG-1-ALI-CBA
Quick Learner Niagra Falls, NY
Sep 14, 2016
Quick Learner from Niagra Falls, NY
Sep 14, 2016
Tilt window latch
Hello, My grandson needs me to fix a window in an apartment he owns. So, it is approximately 3 inches long, 1 inch wide, and has 2 inches between holes. The window is functional, but seems to have been forced to fit since the lock is bent so that it reaches the length. Please review the attache ... (cont.)
Quick Learner arizona
Sep 14, 2016
Quick Learner from arizona
Sep 14, 2016
Masterview Window sweep lock
Hi Swisco.....I finally got a side by side pic! The black is the original....would luv to replace it with the white if at all possible. As you can see....original "tongue" is shorter. And this is the problem! I ordered part # 90-005 for my existing Masterview Windows. The dimensions were all c ... (cont.)
Quick Learner Westlake, OH
Sep 14, 2016
Quick Learner from Westlake, OH
Sep 14, 2016
Security for outside track patio door
My Pella sliding patio door has the moveable door on the outside track. I am trying to determine if what I ordered, 80-027, will work or if 80-006 would be a better fit. I am not sure if there is enough surface to attach the angle bracket on 80-006. When I spoke with customer service they suggeste ... (cont.)
Quick Learner Portsmouth NH
Sep 14, 2016
Quick Learner from Portsmouth NH
Sep 14, 2016
Acan window balances
there are 2 or 3 coils each side 2 screws 1 plastic cover/coil holder 1 pivot shoe shoe are rusted and i tried to put coils back into position and they would drop below the coil holder cover when trying the window as seen in the photo
Home Owner tomball,tx
Sep 14, 2016
Home Owner from tomball,tx
Sep 14, 2016
replacement beading
Would you have this vinyl beading? I see you have a profile that is close...but mine is a bit larger. Thank you, Steve
Handy Person Plymouth
Sep 13, 2016
Handy Person from Plymouth
Sep 13, 2016
Need matching tracks
I recently purchased two replacement operators (39-028E & 39-027E). They fit nicely and will work with the windows. However, the plastic wheel on the end of the new operators did not match the existing tracks. The old tracks and old operators had the thin, flat plastic wheel. Now I need to replace t ... (cont.)
Handy Person Reno, NV
Sep 13, 2016
Handy Person from Reno, NV
Sep 13, 2016
no name bare aluminum sliding rollers/axles bad
Many houses in the Reno, NV area have these unbranded aluminum sliding windows. The rollers and/or axles in most of our house are shot. With some effort I could remove them, they are probably original. Looks like the axles pull out on one side, or the head of them wears out because it serves as ... (cont.)