Viewing all customer Discussions for:
Door & Window
Handy Person
Aug 11, 2016
Handy Person
Aug 11, 2016
Broken pivot
I have a window sash that is about 20 years old. Both of the bottom sash pivots are broken. The is no brand name on the window.
Distributor
cincinnati
Aug 11, 2016
Distributor from cincinnati
Aug 11, 2016
Hopper style window hinge
Trying to locate this hinge to be used in producing Hopper style windows. I saw the image on the web and it gave me this website. Please let me know if this is something you carry and can sell to us. Thanks
Home Owner
st. Augustine, Florida
Aug 11, 2016
Home Owner from st. Augustine, Florida
Aug 11, 2016
door handle bracket
would like to replace bracket (black) that holds handle. Thanks, fabian
Quick Learner
New Jersey
Aug 11, 2016
Quick Learner from New Jersey
Aug 11, 2016
Replacement Patio Glass Door Handle
Hi, I need to replace my original patio glass door handle with a recessed model. I want to install a pull down shade but my current handle sticks out too much. My measurements are 3 15/16" center to center. I was looking at your model #82-076 but the holes are not the correct size. Can you suggest ... (cont.)
Home Owner
Cincinnati, Ohio
Aug 11, 2016
Home Owner from Cincinnati, Ohio
Aug 11, 2016
Alcoa Tilt window latch
Hello- Having a bit of a difficult time finding replacement tilt window latches for our Alcoa windows; no idea model however were builder grade and home was built in 1993. Thank you for your assistance. Pics attached. Warren
Quick Learner
Florida
Aug 11, 2016
Quick Learner from Florida
Aug 11, 2016
New balance hardware needed
Sits, My balance rods are failing as they are expose to direct sunlight and are 15 years old. I'm looking to replace all balance rods and pivot shoes. Windows are vinyl with dimensions of 3/0x6/0. I have include photos. The rods have a pvc sleeve and measure ~3/8" od. The length of the rod cylinder ... (cont.)
Home Owner
Canada
Aug 11, 2016
Home Owner from Canada
Aug 11, 2016
Spiral balance tip colour
My window sash weighs 17 pounds. I think the old ones are red on the top sash and blue on the bottom sash. The sash weight seems to be on the upper limit of the red. Would you recommend the blue or red? 18 inch long by 5/8
Handy Person
Clermont fl
Aug 11, 2016
Handy Person from Clermont fl
Aug 11, 2016
Need a replacement roller for a screen door
Door is about 22 years old. No marking or named to identify manufacturer. I got on roller assembly out intact which is in the photo. I can't find thus in any of the pictures on your website
Quick Learner
yorba linda california
Aug 11, 2016
Quick Learner from yorba linda california
Aug 11, 2016
27 INCH CHANNEL BALANCER
Non-tilting windows 27-inch marked 2630
Quick Learner
Winniconne, WI
Aug 11, 2016
Quick Learner from Winniconne, WI
Aug 11, 2016
WIndow parts needed
Greetings, I have multiple windows with this broken device (pic attached). It is designed to sit in a channel and capture the end of the balance spring. Can you identify this part and can it be purchased? There are no markings on my windows other than a serial number of Y20402Y42C4M ... (cont.)
Home Owner
Calhoun, Georgia
Aug 11, 2016
Home Owner from Calhoun, Georgia
Aug 11, 2016
3/8 tube diamater
I adjusted the spring tention and put window back, then I heard a cracking sound so I took window out and can see that the tube is slightly bent and slightly seperated at top. I can not find any names, mumbers or markings.
Quick Learner
washington dc
Aug 11, 2016
Quick Learner from washington dc
Aug 11, 2016
Need replacement pivot lock shoes
Hi - would you be able to help with finding the right part # for these pivot lock shoes? Moved into a house and the vinyl windows do not have any labelling whatsoever to indicate the make/model anywhere. Will need several of these. The dimensions are: length = 2" width = 1.25" height = 0.5" ... (cont.)
Quick Learner
Arizona
Aug 11, 2016
Quick Learner from Arizona
Aug 11, 2016
Tilt latch
Just moved into a new home and some of the tilt latches on our windows are broken. Do you carry these type of latches? Thanks
Handy Person
Woolwich Twp, NJ
Aug 11, 2016
Handy Person from Woolwich Twp, NJ
Aug 11, 2016
I need a replacement pivot bar.
The item pictured is 2 inches long and 1/4 inch wide. There are 2 holes and either a 09 or a 60 at the top, and 8 just under the part that stands up and a 17 between the 2 holes. Thank you for your help
Purchasing Agent
BREWER MAINE
Aug 11, 2016
Purchasing Agent from BREWER MAINE
Aug 11, 2016
ROLLER FROM A SCREEN DOOR
HI, THIS IS A ROLLER FROM A SCREEN DOOR. NO IDENTIFYING MARKS OR #'S.
Home Owner
Nh
Aug 11, 2016
Home Owner from Nh
Aug 11, 2016
Window channel balance
Looking for replacement
Quick Learner
Aug 11, 2016
Quick Learner
Aug 11, 2016
Stanley Mirror door 72 inch sliding bottom track
I have a Stanley/Monarch sliding 6 foot door that needs a new bottom track. Can you help me identify the correct part to order?
Quick Learner
st. Louis
Aug 11, 2016
Quick Learner from st. Louis
Aug 11, 2016
Unique 27-C-30 Counter Balance
Dear Sir/Madam I have 7 windows where the counterbalances need to be changed out since the windows will not stay up and having a hard time closing and opening. The marking on the block and tackel inverted T counterblances have the markings as Unique 27-C-30. It is 28in long the metal channel w ... (cont.)
Quick Learner
California
Aug 10, 2016
Quick Learner from California
Aug 10, 2016
Correct Channel Balance
OK. Replaced one set of window channel balances with 385. Was easy to identify the shoes and tops based on your images, dimensions etc. You guys do an amazing job, thank you. Extremely happy with the function of the window after replacing the channel balances. And it was pretty easy to do. (thanks ... (cont.)
Home Owner
West Deptford, NJ
Aug 10, 2016
Home Owner from West Deptford, NJ
Aug 10, 2016
Patriot window parts
We have single hung bottom tilt-in Windows that were put in when our home was built 23 years ago. The Windows do not stay open or can be difficult to open. Will replacing the part fix the problem? Is so, can you supply the part? Thanks, Sharon