Viewing all customer Discussions for:
Door & Window
Home Owner
USA
Aug 2, 2016
Home Owner from USA
Aug 2, 2016
Part identification
No luck using your online post form. Here it is by email. I'm looking for a replacement latch with handles inside and out, preferably. The existing unit had a handle inside, which broke. The only ID we could find on the door was on the rollers, Allen Stevens 6047. The handle mounting ho ... (cont.)
Home Owner
Cathedral City, Califo...
Aug 2, 2016
Home Owner from Cathedral City, California
Aug 2, 2016
Electrolysis damage on sliding glass door?
I feel fortunate to have discovered your website when looking for information regarding some odd damage occurring to the aluminum piece my sliding glass patio door and screen door ride upon. The piece (by which I mean the entire metal plate with rails on which the doors ride, and which wraps aroun ... (cont.)
Quick Learner
Duval WA
Aug 2, 2016
Quick Learner from Duval WA
Aug 2, 2016
Single hung vinyl window removal
Original install 1994. Window latch shows "Haras inc". Difficult to use. Has spiral balance. Released tilt latches at top, tilted in but unable to release from shoe. Want to remove to clean and check balance parts.
Contractor
Toledo
Aug 2, 2016
Contractor from Toledo
Aug 2, 2016
Old Style Glass Patio Door Roller Assembly
I am looking for an old style roller assembly for a glass patio door roughly build/installed in the 60's/70's. I have not been able to locate the manufacture sticker to help narrow down the selection. Please let me know if this looks familiar and if there is a replacement assembly I can purchase. I ... (cont.)
Home Owner
St. John's Nl Canada
Aug 2, 2016
Home Owner from St. John's Nl Canada
Aug 2, 2016
Screen door corners
I need three please
Quick Learner
USA
Aug 2, 2016
Quick Learner from USA
Aug 2, 2016
S390, with a groove
No wings on top or bottom, and the shoe is more than 1" deep. Please confirm that this sash balance is s390 - 27. Note the groove on the top piece.
Handy Person
USA
Aug 2, 2016
Handy Person from USA
Aug 2, 2016
Handyman Matters
We are needing to provide our customer with an estimate to replace both sides of this 72inch double door. Thank you in advance for your quick response.
Professional
USA
Aug 2, 2016
Professional from USA
Aug 2, 2016
Snap Bead for Arrow Glass & Mirrors
We are looking for this snap bead. Almond color 14-3/16" long
Contractor
Skokie, IL
Aug 2, 2016
Contractor from Skokie, IL
Aug 2, 2016
Marvin replacement parts needed
Hi - I installed marvin casement windows that were purchased roughly in 2006. I am looking for the cranks, and the plastic hardware that covers the cranks. I believe the originals were the folding type - ignore what you see in the pics. I'm looking for 4 sets. I dont believe it makes a difference if ... (cont.)
Handy Person
RI
Aug 2, 2016
Handy Person from RI
Aug 2, 2016
Andersen Window Balance
Looking for a window balance marked 11600-17, and don't see it listed. Please advise. Thanks.
Quick Learner
Payson, Arizona
Aug 2, 2016
Quick Learner from Payson, Arizona
Aug 2, 2016
Sliding Glass Door - Locking Mechanism
We just purchased an older home constructed in the early 80's that has three sliding glass doors. The locking mechanism is broken on one and we would like to replace all three. Hopefully the attached pictures help. I found a mfg label that I can still read what looks like: - Code 172-1 - Se ... (cont.)
Home Owner
Collegeville, PA
Aug 2, 2016
Home Owner from Collegeville, PA
Aug 2, 2016
Pella storm door mortise lock for door# 092806909757669
I bought Larson replacement from you but it is close but it does not have the slide in lockset cutout that the original did. Your part number is 40-198. Please advise.
Contractor
Indianapolis
Aug 2, 2016
Contractor from Indianapolis
Aug 2, 2016
Glazing bead Andersen 3/8
Can I get this in white?
Home Owner
Duvall, WA
Aug 1, 2016
Home Owner from Duvall, WA
Aug 1, 2016
Channel balance
Metal channel is 27" long. Overall length is 28. By the measurements it looks like a 385 series. I just wanted to make sure that is what you think it is too. Thanks, Kevin
Handy Person
Midwest City, OK
Aug 1, 2016
Handy Person from Midwest City, OK
Aug 1, 2016
Aluminum window channel balancer
I have a 24 inch balancer with the markings 24 C BSI. Believe the top matches 19-002 and the shoe 15-003. I don't find a balancer with this combination of top and shoe. Do you custom make balancers?
Professional
portsmouth virginia
Aug 1, 2016
Professional from portsmouth virginia
Aug 1, 2016
replacment crank and arm ( brz. in color)
looking for crank and arm for casement window
Professional
Wichita KS
Aug 1, 2016
Professional from Wichita KS
Aug 1, 2016
Window part
I'm having trouble locating this part. Can you help me?
Contractor
Pickerington, OH
Aug 1, 2016
Contractor from Pickerington, OH
Aug 1, 2016
Sears storm door interior latch.
I have three sears storm doors. Two are model #65623650271. The third one is model #65623660271. All latches appear to be like the one in the photos sent. The latch has a patent #3955839 stamped on it. I need three (3) interior latches with the screws. Thanks, Steve
Home Owner
Columbus, NJ 08022
Aug 1, 2016
Home Owner from Columbus, NJ 08022
Aug 1, 2016
Pivot Lock Shoes replacement -Need help to determine the product and if possible repair services
We are planning to replace Pivot Lock Shoes for 3-5 Windows. But not sure about the exact part number. The approximate dimension is 1 1/4 x 1/2 x 2 ( W x D x L) Width: One and quarter inch Thickness : 1/2 inch Height: 1/2 inch Also, please let us know if you provide Windows Repair services. ... (cont.)
Quick Learner
Longmont CO
Aug 1, 2016
Quick Learner from Longmont CO
Aug 1, 2016
Window balance replacement
We have a couple of windows where the balance has broken and is sticking up out of the channel. I haven't forced it but can't open the window to remove and/or replace. Pictures attached. I need to order new sashes and figure out how to remove the window to replace them once I order the correct si ... (cont.)