Viewing all customer Discussions for:
Door & Window

Handy Person Oklahoma
Nov 30, 2015
Handy Person from Oklahoma
Nov 30, 2015
Tilt Window Parts
I just received my order, thank you! the S900-29 worked great the 15-045 Pivot Shoe fit but would not lock and my tilt pivot did not fit it. the 26-361 will not fit on the frame I will be ordering many more (16) S900-29 green tip since they worked fine but would like some standby parts. HAPPY ... (cont.)
Handy Person Las Vegas, NV
Nov 30, 2015
Handy Person from Las Vegas, NV
Nov 30, 2015
Stamp options
I'm going to order 2-17" series 395 channel balances(S395-17). I need to know how to figure out which stamp option to order. The total window size is approximately 3' high X 2' wide. That makes the sliding pane about 18" high X 20" wide. Which stamp option do I need? Is there anything on the old ch ... (cont.)
Quick Learner Long Beach, Ca
Nov 30, 2015
Quick Learner from Long Beach, Ca
Nov 30, 2015
I think it is a CertainTeed or Palmer window part
Two of the latches have broken--the washer that holds them on the backside no longer does the trick. The plate that screws down with four screws is 1" x 2". Pivoting latch is 3" long. Please let me know how I could get a total of four. Thanks! Tom
Quick Learner
Nov 30, 2015
Quick Learner
Nov 30, 2015
39-379 CHAIN LENGHT
HI: HOW HIGH THE CHAIN CAN GO ON THE SKYLIGHT OPERATOR. ANGLE DRIVE THANK YOU
Home Owner farmington, CT 06032
Nov 30, 2015
Home Owner from farmington, CT 06032
Nov 30, 2015
handle (#7501) for vinyl window
looking to replace a handle for a vinyl window. The handle which snapped off at the base, is for a silverline window.
Handy Person Schaumburg, IL
Nov 30, 2015
Handy Person from Schaumburg, IL
Nov 30, 2015
Track that works with new operator
I just bought the 39-032 operator to fix my window. When installing it I found out that the wheel on the arm is about twice as thick as the original operator and doesn't fit in the existing track. What tracks do you have that will work with the new operator? My existing track looks exactly like ... (cont.)
Home Owner USA
Nov 30, 2015
Home Owner from USA
Nov 30, 2015
Casement Hardware ID
Windws by Truth. Ladt pic is left side. Crank on right is also pictured and is 5 1/2". Need help selecting hardware on both sides. Window size is 48 1/2 x 45 3/4. My name is Michele
Home Owner Missouri
Nov 30, 2015
Home Owner from Missouri
Nov 30, 2015
Tilt Latch
Ordered the wrong latch first time. Should have done this before ordering. Thanks for your help! - Jim
Home Owner San Diego, CA
Nov 30, 2015
Home Owner from San Diego, CA
Nov 30, 2015
need to replace my broken window coil balance spring
Dear customer support, I have a broken window coil balance spring (see attached images) and I need to replace it. My window weighs about 22 lbs. Do you know what size of coil spring I need for my window?
Home Owner Duluth MN
Nov 30, 2015
Home Owner from Duluth MN
Nov 30, 2015
replacement NuPrime window sash channel balance
need a new channel balance for a "NuPrime" double hung window. Aluminum channel measures 24 7/16 long, 1/2in. channel and has a number 2430 stamped on it. Do you need any more info than this to find a replacement? Peg
Home Owner Powell, OH
Nov 30, 2015
Home Owner from Powell, OH
Nov 30, 2015
How is the S390-29 assembled?
Hi I am just about to order 4 pcs of S390-29. I would like to know if the parts will come fully assembled including SPRING and LINKAGE. The linkage is what is broken in my case. Sincerely Marek
Home Owner The villages Fl
Nov 30, 2015
Home Owner from The villages Fl
Nov 30, 2015
patio door roller
It looks like 81-004 or 81-277 but i can,t remove it. It is in our sliding heavy door. John
Home Owner Texas
Nov 30, 2015
Home Owner from Texas
Nov 30, 2015
Quick Learner Dallas, TX
Nov 30, 2015
Quick Learner from Dallas, TX
Nov 30, 2015
How wide is 15-066?
How wide is part #15-066 metal shoe? I must have one that is NO wider than 1/4". Do you have this item?
Quick Learner
Nov 30, 2015
Quick Learner
Nov 30, 2015
Window Pro tilt sash Part 706-R
Looking for a price and availability. Thanks in advance. Randy
Home Owner Hendersonville, TN
Nov 30, 2015
Home Owner from Hendersonville, TN
Nov 30, 2015
Roll out window part
We have some old roll out windows. This is a working left hand part (noted with an L), I need a right hand. I don't have an idea of what to call it. Has marking 'pat no 299775' but looking up that patent didn't give me any info. Any help is appreciated!
Home Owner Spanish Fort, Alabama
Nov 25, 2015
Home Owner from Spanish Fort, Alabama
Nov 25, 2015
Window has trouble opening despite lubrication
Hello, I am a homeowner with a problem window. My wife opens this window constantly for ventilation while she works will oil based paints (artist). a while back the window was difficult to open, I sprayed WD-40 and window worked well, Now a couple of months later, the same window will not s ... (cont.)
Quick Learner Tampa, Florida
Nov 25, 2015
Quick Learner from Tampa, Florida
Nov 25, 2015
nontilt window balance
Not sure about stamp option for nuair window balance part. Only marking on original is "29-5 ea2 cmc 5".thanks
Quick Learner Akron, Oh
Nov 25, 2015
Quick Learner from Akron, Oh
Nov 25, 2015
Coil balance
Which cioils and holders would you recommend for these pics?
Handy Person Kansas City
Nov 25, 2015
Handy Person from Kansas City
Nov 25, 2015
Triple coil load balance
I have Simonton double hung windows and all of the balances are deteriorating, which is disappointing, so I'm needing replacement parts. The only part number I can find is on the coil itself, which is PAT52323 #4.0 35"