Viewing all customer Discussions for:
Door & Window

Landlord virginia
Aug 26, 2015
Landlord from virginia
Aug 26, 2015
Identification of a replacement part # for andersen sash counterblance
I have several Andersen counterbalances that have failed (and must be replaced)......the attached picture shows one with numbers I can't find on your website.
Landlord Silver City, New Mexic...
Aug 26, 2015
Landlord from Silver City, New Mexico
Aug 26, 2015
My glazing is slightly off from the 55-180-6
My old snap in glazing strip looks like your part #55-180-6 but the hook side measurement is 1/2 inch and the top width measurement is 5/16 inch. The other two measurements as show in your diagram for that part are the same as mine. Am I just being to exact in my measuring?
Home Owner Cary, Illinois
Aug 26, 2015
Home Owner from Cary, Illinois
Aug 26, 2015
Crestline Window Latches
Bought windows 12 years ago, I am looking for latches to hold the frames in. These are the pictures of the latches we have now. Can you guys get them for me?
Home Owner USA
Aug 26, 2015
Home Owner from USA
Aug 26, 2015
Stanley 64564-001 door roller assembly
Hi - I'm looking for a sliding closet door roller assembly for a Stanley mirrored closet door model 64564-001. Do you have these?
Home Owner California
Aug 26, 2015
Home Owner from California
Aug 26, 2015
Balance identification
Dear Swisco, I am looking to replace the (2) channel balances in my window. The metal part of the channel is 26
Home Owner USA
Aug 26, 2015
Home Owner from USA
Aug 26, 2015
Does the wheel retract further in for the 81-098 vs 81-249?
hi, I installed two of the 81-249 rollers today in my Pella sliding door (installed new in 1977). The old rollers came out easily and the new ones were installed without issues. On inspection, the new rollers did not appear to retract into the door as far as the old ones. The roller frame is in as ... (cont.)
Home Owner USA
Aug 26, 2015
Home Owner from USA
Aug 26, 2015
Pella wood sliding glass patio door roller
I have an older Pella wood sliding glass patio door that needs the roller assemblies replaced. Please provide price and availability for the following roller assemblies that Pella customer service identified for me: Pella part 0C5Y0000 (galvanized) Pella part 0C8P0001 (stainless steel) ... (cont.)
Handy Person Illinois
Aug 26, 2015
Handy Person from Illinois
Aug 26, 2015
s795 with a hook?
This is a channel balance from a Republic Window(now out of business). It has 32c stamped on the side. It seems very close to your part # S795 except the top attachment is a hook instead of a screw hole. Wondering if you may have any suggestions. Thanks, Mike
Handy Person California
Aug 26, 2015
Handy Person from California
Aug 26, 2015
Please identify Channel Balance and Provide Quote
Hello, I have not been able to identify the particular channel balance combination needed on your website. The top guide appears to be similar to the 19-002 model, but I have not found the correct bottom guide. Please refer to the attached images and the approximate measurements below. Metal ... (cont.)
Landlord Dublin, California
Aug 26, 2015
Landlord from Dublin, California
Aug 26, 2015
Is this an Acorn 81-030 or something else?
Hi, This looks very close to the Acorn 81-030. All the measurements seem to check out, but the one on the Swisco site has an additional hole going though the side that mine doesn't have. I don't think I need this hole anyway, so I'm pretty sure it would work. Can you tell me if it is in fact ... (cont.)
Home Owner Vermont
Aug 26, 2015
Home Owner from Vermont
Aug 26, 2015
Broken Sash Balance Parts
The part that the window fits in is 1 1/4" wide and 1/2" deep. The upper part is 3/4" wide. Unfortunately there are no markings anywhere on the parts or on the window itself. The replacement windows were here when we moved in and have no markings on them either. Thanks for your help ... (cont.)
Handy Person Utah
Aug 26, 2015
Handy Person from Utah
Aug 26, 2015
Need replacement snapins
They are just an L shape with a hook lip on the very edge on the insert end At least 30 yr old.
Home Owner USA
Aug 26, 2015
Home Owner from USA
Aug 26, 2015
Casement window locking mechanism
Casement window locking mechanism
Home Owner USA
Aug 26, 2015
Home Owner from USA
Aug 26, 2015
Viking Tempseal Ali v1-1 class A awning operator replacement
Hi there- Looking for a few cranks/operator parts for a bunch of our windows that are not opening or shutting. They are Viking Tempseal Ali v1-1 class a. Please advise. Thank you!
Home Owner
Aug 25, 2015
Home Owner
Aug 25, 2015
Channel Balance Shoe
Is this channel balance shoe 15-004 or 15-005?
Quick Learner Lovell, ME
Aug 25, 2015
Quick Learner from Lovell, ME
Aug 25, 2015
Marvin Entry Guard casement window operator
I need a replacement dual arm operating hardware for Marvin Entry Guard casement window (operator's right) with # 20544 stamped on short arm. Window measures 18" x 45" Thanks/Chris
Quick Learner
Aug 25, 2015
Quick Learner
Aug 25, 2015
Pella handle screw
I need an extra screw for this pella sliding glass door handle.
Home Owner Sharpsville, PA
Aug 25, 2015
Home Owner from Sharpsville, PA
Aug 25, 2015
Constant force coil balance
I am unable to find any other markings or numbers on this balance other than the number 840 on the spring. Would like to replace the entire mechanism. We bpught this older home about a year ago and can't identify the window manufacturer. Says Therm-O-Loc on the latch if that means anything. Any ... (cont.)
Home Owner USA
Aug 25, 2015
Home Owner from USA
Aug 25, 2015
Alcoa Window Parts
Hello, I have Alcoa windows that were installed in 1993. I have never replaced parts on a window and am grateful for you assistance! I hope you have what I need. Here are the pictures of my window. Please help me determine what I need if you have it. I watched your replacement video and if I ... (cont.)
Quick Learner
Aug 25, 2015
Quick Learner
Aug 25, 2015
82-076 Replace/Install instructions
Do you have "how to replace" instructions/video for this item?