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Door & Window

My house was built in 1995. Virtually every tilt latch has broken. I'm having a hard time finding an exact match. I took a few photos. I'm hoping you have the right part for my windows or know of an after market part that will work. Thank you in advance for your assistance, Paul

Hi, We seem to be missing the lock portion of the handle on our sliding glass door. I just want to replace the lock on the handle, or do we have to replace the entire handle? Thanks, Hayley

Can you please tell me what model channel balances that I should order to replace units detailed in the attached pictures? Thanks

Hello, I am a contractor in Northern Virginia. I have heard good things about your company. The part I have attached is a spring loaded part that pulls to release the window. There is one on each side of window that must be pulled in together before window can come up. The part in pic is broken, the ... (cont.)

i ordered some parts some time ago but I cant find the order. i need more of the same. it was 29" balance with top 19-005. and shoe 15-001. the sash i dont remember. help

Hi, Thanks so much for your videos, they are very helpful. We need to replace: Pivot shoe measuring 1 1/4" wide, 17/32" deep, 2" tall (we believe the part # is 15-015 but not completely positive. Left side top latch 3 1/2 L x 1 1/16 "w Our sash stop is only about 1 inch long as you can see ... (cont.)

I need to replace wheels and axles in 20 sliding windows. The windows are Radco Series 800 Weather-Loc. Roller dimensions are 7/16" diameter, 3/16" thick, with an 1/8" axle hole. The axle is 1/8" diameter. Length is 1/2" with an endcap 1/4" diameter and about 1/16 thick. The wheel id steel and ... (cont.)

I have two windows that are not able to move up as it was locked for a long time. When i forced it to move up, i guess broke one of top guide on the window. Also, the channel balance looks need replacement. Based on the model/type number, it shows 2740 ( 28-inch/pd/Series-370-Channel-Balances/S370-2 ... (cont.)

Is this the correct replacement: 32" Series 350 Channel Balance / Product Code: S350-32? my stamped #s are 310S 30 32" in length / 9/16" width / 5/8" depth my plastic ends match your pictures just don't know about the 'stamp option" Window is H-LC30-44x77

he window description as follows: Anderson cottage window. Markings: 11600-17 P81 12#27 3-87 I will need two sash balances. I have attached four photos of the sash. After looking at this serial number on my larger screen computer instead of my camera phone, it looks like the number is ... (cont.)

This is a lock handle for a K&K casement window. The lock if for a mult-point mortise locking mechanism. Can you help me with this

I need two replacement pivot shoes for vinyl double-hung windows. Width: 1 1/4" Depth: ~9/16" Height: 1 5/8" (a little hard to determine because it is broken) A coil spring balance attaches to the window with a notched spring that attaches in a straight slot in the top. I need help with ... (cont.)

I need window channel balances for two metal frame windows. The channel is 28 inches not including the plastic ends and slight more that 1/2 wide. Stamped on the side of the channel is "27 4 LN Caldwell". the closest item I found was 28" series 351. Please recommend the correct replacement with end ... (cont.)

Greetings and thank you for providing this service. I'm hoping you can help me to identify these window locks. They were on the windows of a condo I purchased near the beach and salt air has corroded them to the point that they require replacement. Certainteed has gone out of business but I'm hop ... (cont.)

I have an older Alenco double hung window with glazing that looks like these in the picture. Each side measures 11/16 with the small tip being 1/16. I thought I had seen someone with a similar question and you recommended your 55-080-6. What

I need a couple of these window rails ASAP, the pulleys broke on one and the plastic insert is also smashed that is mounter to the window( pictured in last pic) that needs to be replace ex aswell. Rail measures 1/2 x 27" Brand of window is milgard. Thanks Craig

Attached photo is from patriot truth 30818. Pls. Call me if you can provide replacement part. Thank you. Jacki M

I have attached four pics of the window crank that I need to replace. It is identical to your part number 39-025 except the 2-1/4" dimension in your part is 2-3/8 in mine. Will 39-025 work, or do you have a perfect match? Mark

parts are out of window at Valleybrook in Blackwood (La Coasta). Coils are #7, two per shoe, and slide into shoe.

I identified and purchased the worn and missing parts for my 1973 Capitol Large Sliding Window, including the rollers and top guides (87-006, 87-087). I guess the rollers made some improvement but the new top guides seem to bind in the channel in some places and the windows wobbles in and out wh ... (cont.)