Viewing all customer Discussions for:
Door & Window

Quick Learner Abbotsford BC Canada
May 27, 2015
Quick Learner from Abbotsford BC Canada
May 27, 2015
surface mount sliding glass door handles
Do you have surface mount sliding glass door handles with mounting holes spaced at exactly 5 inches? My interior plastic handle broke and I'm having trouble finding an exact match to fit this 30 year old door. I am thinking that perhaps the best fix is to replace the entire system. The outs ... (cont.)
Quick Learner Flanders NJ
May 27, 2015
Quick Learner from Flanders NJ
May 27, 2015
Andderson Window Sash
Can you tell me the Swisco part number for this Anderson sash? How do I cross reference Anderson part numbers to Swisco part number?
Quick Learner sa francisco
May 27, 2015
Quick Learner from sa francisco
May 27, 2015
help matching pivot shoe
Not sure what part I need to replace these pivot shoes.
Home Owner Vancouver, WA
May 27, 2015
Home Owner from Vancouver, WA
May 27, 2015
Replacement roller
Could you help identify a compatible roller? I have seen some that look close, but no exact matches. The wheels are 1 1/4" nylon with the markings, "Toronto Canada 9341". The body measurements (based on how your product images are measured) are 3 1/8" long, 1 1/32" high, and 11/16" wide. Thanks! ... (cont.)
Distributor Lexingtom, KY
May 27, 2015
Distributor from Lexingtom, KY
May 27, 2015
Confirm Channel Selection
The pictures I hope shows a S390-16. The metal piece is 16". My confusion is due to the 1620 stamped on the piece. Is S390-16 the right channel balance? Thanks
Home Owner Kentucky
May 27, 2015
Home Owner from Kentucky
May 27, 2015
Replacement handle for sliding glass door on a houseboat
Looking for a replacement handle for sliding glass door on a houseboat. The exterior handle is keyed. Using a picture of a similar handle on your website I have noted the following measurements. The inside handle is 6 5/8 in from center to center of the screw holes. The length of the interior handl ... (cont.)
Quick Learner allendale, MI
May 27, 2015
Quick Learner from allendale, MI
May 27, 2015
pivot bars and balance shoes for Bonneville windows (2001)
In 2001 we built a home and had Bonneville windows installed. We are having difficulty finding parts. Several of our windows have broken pivot bars and broken balance shoes. We are thinking of purchasing 10 each just to be safe, but can't find these anywhere online and the 1 (800) number we were gi ... (cont.)
Handy Person Clermont, Florida
May 27, 2015
Handy Person from Clermont, Florida
May 27, 2015
replacement window trim
I was wondering of you have a piece of widow trim like the one in the picture? It is approx 34 inches in length,
Handy Person Charleston SC
May 27, 2015
Handy Person from Charleston SC
May 27, 2015
Confirmation of balance
Hello, I am looking to replace the channel balances in my windows as most are completely broken rendering the window impossible to keep open without a brace. I believe I will need the S351-29 with 2830 stamp option. My current balance is stamped "28 3 AO CALDWELL". The length of the metal portion ... (cont.)
Quick Learner Cincinnati, OH
May 27, 2015
Quick Learner from Cincinnati, OH
May 27, 2015
Anderson Window Balancer
Looking for two Anderson Double-Hung Window Balancers to replace ones stamped as follows: BJ10 5#23 6-87. On the other edge is 11600-17. What part do I need?
Quick Learner Chicago, IL
May 27, 2015
Quick Learner from Chicago, IL
May 27, 2015
Norco window casement operator
Hello - I have what I believe is a Truth operator for our casement window. Stamp number 40050 is on the arm extending from the operator to the window/track. Could you please direct me to the correct replacement operator? I also need a replacement crank handle, 5/16" Spline which has stamp 45240 ... (cont.)
Quick Learner Orlando
May 27, 2015
Quick Learner from Orlando
May 27, 2015
Old door. Spring died. Just have a picture
It is an olde door with no documentation. The spring died.
Quick Learner Riverside county Ca.
May 27, 2015
Quick Learner from Riverside county Ca.
May 27, 2015
certainteed 3 point locking door hardware
The doors are about 15 years old and were made by insulite/certainteed I'm looking for 3 point door handles original or after market I would even consider a combination of parts if I could make them work
Contractor Norwalk, CT
May 27, 2015
Contractor from Norwalk, CT
May 27, 2015
Double Hung Window With Sash Springs
Window is tilt out with plastic/vinyl compressible track. The track houses an exposed elongated spring connected to the lower sash by one small screw on an L-shaped pin assembly. No labels/etching on window located.
Quick Learner Orange County, CA
May 27, 2015
Quick Learner from Orange County, CA
May 27, 2015
Window Channel Balance Parts Replacement
Hello! I need to replace the channel balance hardware on a bedroom window. I have attached photos of the channel shaft (stamped 27 3 BSI OC) and both ends of the balance frame. The frame measures 1/2" wide and 28" long (metal edge-to-edge). I need to confirm which channel balance hardware is a co ... (cont.)
Quick Learner Texas
May 27, 2015
Quick Learner from Texas
May 27, 2015
Window Channel Balance
I have a very old aluminum window with 3/8"x25" channel balance with a "T" connection that needs to be replaced. I don't know how to get the window out of the frame and can't find a video of how to replace this part. Can you help?
Quick Learner Brooklyn, NY
May 27, 2015
Quick Learner from Brooklyn, NY
May 27, 2015
Drafty window channels
Hi, Can you please let me know if you have some insulation that can be put around your balances? The window is very drafty and the draft comes from the vertical channels where the balances are installed. Any advice would be highly appreciated. Thanks a lot!
Quick Learner
May 27, 2015
Quick Learner
May 27, 2015
sash balance for Andersen Narrowline Perma-shield double hung window
The Andersen Narrowline Perma-shield window unit size outside measurement is 33-5/8" wide x 40-5/8" high It appears sash balances are broken on this unit. How much would the two replacement sash balance units cost for the two ? How long would it take to receive these once ordered to Levittown ... (cont.)
Quick Learner Macedonia, OH
May 27, 2015
Quick Learner from Macedonia, OH
May 27, 2015
Quick Question on Channel Balance Installation
I ordered the following custom combo: 33D Series 795 channel balance with 15-194 shoe and 15-198 hook They are the EXACT same size as the old channel balances, I see no differences between the old and the new. I installed them today, and everything is working, but the strings a
Quick Learner WAUKEE, IA
May 27, 2015
Quick Learner from WAUKEE, IA
May 27, 2015
Patio Door Rollers
Will the 84-075 fit any Peachtree patio door? Mine is 20 years old. Thanks. Janet