Viewing all customer Discussions for:
Door & Window

Home Owner Los Angeles, CA
Mar 24, 2015
Home Owner from Los Angeles, CA
Mar 24, 2015
window channel balance
My window channel is stamped 26C USB. The channel length (metal only) is 27inches, width is 9/16 inch, and channel depth is 5/8 inch. Which channel balance is the closest match?
Quick Learner Baltimore, MD
Mar 24, 2015
Quick Learner from Baltimore, MD
Mar 24, 2015
Replacing spiral window balances on thermal gard windows
I have never worked on windows so I am learning as I go. I wanted to write before I start taking the window apart and not be able to get it back together. The windows I have are non-tilt thermal gard brand. The are probably from the 80s. I moved in approximately 6 years ago and a few of them hav ... (cont.)
Quick Learner nevada
Mar 24, 2015
Quick Learner from nevada
Mar 24, 2015
width of upper track
what is the width of the top track
Home Owner Florida
Mar 24, 2015
Home Owner from Florida
Mar 24, 2015
window locks
I need six of these window locks
Home Owner Baldwinsville, NY 1302...
Mar 24, 2015
Home Owner from Baldwinsville, NY 13027
Mar 24, 2015
Super Seal Series 800SGD mfg. date 2001
I am looking for the keeper for the latch in the sliding screen door. The keeper is screwed into the door jam with 2 screws. It is approximately 3/4" in height and 1/2" wide. It appears to be made of die cast aluminum and an L shaped finger approximately 1/4" wide projects out from it. this is ... (cont.)
Quick Learner Iowa
Mar 24, 2015
Quick Learner from Iowa
Mar 24, 2015
Door handle to sliding door is broken
I am needing some help finding a door handle for my sliding door. It is a Pella door but the markings on the glass are Herculite K BS6206A 16CFR1201 CII ANSI 2-97.1-1975 1/8U SGCC-250 6 010484 I understand all these numbers are for the glass and not the door but I thought it might hel ... (cont.)
Home Owner Long Island New York
Mar 24, 2015
Home Owner from Long Island New York
Mar 24, 2015
Acorn patio slider rollers
I have an Acorn Patio slider that needs new rollers. The door is located at a beach house on Fire Island. The door is 48" wide and 96" tall. Would you know which rollers are needed for this door. It is a double pane door Thanks Mike
Handy Person Florida
Mar 24, 2015
Handy Person from Florida
Mar 24, 2015
balances for large windows?
Good afternoon. my balances appear to have gone bad, and the also busted one of the little plastic stops off of the top of the window frame near where the top of the balance would make contact. I believe the top of the balance is actually what busted it out.My balance is 23" 9, which I assume is 90 ... (cont.)
Home Owner Seattle, WA
Mar 24, 2015
Home Owner from Seattle, WA
Mar 24, 2015
Screws for screen wicket
I ordered the 33-071 screw to install your 56-090 Screen wicket. The screws don't grab securely to the screen frame, and tend to come loose. Is there a recommended, better hardware option? Thanks!
Handy Person Chicago, IL
Mar 24, 2015
Handy Person from Chicago, IL
Mar 24, 2015
Traco door lock
Good Afternoon, Can you help me identify the parts on these pictures. I need to replace the locking latch and handles to the operable door. Thank you, Abel
Handy Person UK
Mar 23, 2015
Handy Person from UK
Mar 23, 2015
Allen Steven Corp patio door rollers
Could you tell me if you are able to supply 2 replacement wheels for a patio door. The part number is 6049 and it is manufactured by Allen Steven Corp. If you are, would you please tell me what the cost would be for posting to the UK.
Home Owner Woburn, MA
Mar 23, 2015
Home Owner from Woburn, MA
Mar 23, 2015
3/8 spiral tilt window balances
Hey guys, I just ordered 6- S900-25 spiral tilt window balances from you. I just noticed they should be 5/8. Will they still work if I install both of them? or should I return them and order the 5/8?
Quick Learner
Mar 23, 2015
Quick Learner
Mar 23, 2015
Looking for pivot lock for Silver Line window manufactured about 2002
I need the pivot shoe parts for a Silver Line window manuf about 2002. Shoe is for right side of window as seen from inside. In the photo, the upper piece is broken. It should be a solid circle that holds the lower part - I suspect you know this. The horizontal width of the held piece is 1 1/4" ... (cont.)
Quick Learner
Mar 23, 2015
Quick Learner
Mar 23, 2015
Searching for Paper catalogue
I need parts for casement window Delmar hardware. #2012722 and 4980947. Parts needed are handle, crank shaft, and lock. Thank you for you help. Carol
Handy Person USA
Mar 23, 2015
Handy Person from USA
Mar 23, 2015
pictures of window crank to verify type.
We measured the crank and the dimensions match up except for the bottom two holes, which on your diagram is 7/8" but is wider (1 1/4") on ours. However I don't think that will be an issue since that is just a matter of making a different hole if needed. To clear my confusion, is ours the RH or LH ... (cont.)
Quick Learner Decatur IL
Mar 23, 2015
Quick Learner from Decatur IL
Mar 23, 2015
Sash balance
11600 17 J235#2710-85 need replacement
Handy Person Alameda, CA
Mar 23, 2015
Handy Person from Alameda, CA
Mar 23, 2015
Anderson Narroline Sash Counterbalance
Number(s) on counterbalance (11600 17) and (D75 7127 833). For a 28-7/16W X 23-15/16 (glass measurement) window. I cannot find numbers that match what I have. Are these numbers obsolete?... and if so, what is the correct replacement number?
Quick Learner Portola, CA
Mar 23, 2015
Quick Learner from Portola, CA
Mar 23, 2015
Viking Window Balances 2230
Hi, I need 2 viking window balances, stamp 2230, 23" long. But I don't know which series to use. The top appears to be 19-005. But the shoe is not exactly the same as 15-001 or 15-002. The shoe on my broken balance is 1 and 1/16" at the widest horizontal dimension. Whereas the 15-001 is 1" and the 1 ... (cont.)
Home Owner Collingswood
Mar 23, 2015
Home Owner from Collingswood
Mar 23, 2015
Spiral balance 600-tilt window
My spiral balance is not identified by a color on the tip. It is a 600 style tilt window. It appears to be a plastic white tube that measures 28 3/4" long and 9/16" wide.The bottom sash weighs 16.5 lbs.Could you tell me which spiral balance to order ? Thank you, Paul
Home Owner Apollo Beach, Florida
Mar 23, 2015
Home Owner from Apollo Beach, Florida
Mar 23, 2015
identify the part
Hello, Thank you for your help. I have a sliding window that cannot be open or bestir say cannot keep open. I am attaching pictures of the broken part (first 2 pictures) that my handyman believes is the problem: top sash guide. measurement: 11/2 inch long and 1/2 inch wide. Attached are also pi ... (cont.)