Viewing all customer Discussions for:
Door & Window

Quick Learner
Nov 24, 2014
Quick Learner
Nov 24, 2014
channel balance for single hung window
The steel channel measures 34". Markings on the channel say 33 4 EX CMC 4
Handy Person santa clarita
Nov 24, 2014
Handy Person from santa clarita
Nov 24, 2014
S385-29, but what option ?
Recently found that one of the windows had a stuck channel balance. Upon taking them out, it looks like I have two different tension springs. Can you please let me know which part I should be ordering? Thanks Tim
Quick Learner
Nov 24, 2014
Quick Learner
Nov 24, 2014
window repacement parts
Hello,I'm hoping you can help me replace these parts or what I can use to substitute. Thank You in advance Linda
Quick Learner Zanesille Ohio
Nov 24, 2014
Quick Learner from Zanesille Ohio
Nov 24, 2014
Anderson tandem lock identiy
On lock casting 1361902 L On hande des360,357 On cover plate des372,416
Home Owner NYC suburb
Nov 24, 2014
Home Owner from NYC suburb
Nov 24, 2014
Andersen window shash nylon cord repair / vinyl shash replace
lower left corner of glass has "2-5" marking. Window is orginal to house ~40 years old ~24 inches(width) x ~37 inches(height) - inside sash.
Handy Person USA
Nov 24, 2014
Handy Person from USA
Nov 24, 2014
Window balance question
I am looking to replace the channel balances on 9 identical non-tilt windows and would like to know, what determines the 'series' of channel balance to use? My balances are of the 1/2" (9/16") variety, are 29" long, and look to have the 15-003 shoe and 19-002 guide. Thank you for your help and time ... (cont.)
Quick Learner Fort Gratiot
Nov 21, 2014
Quick Learner from Fort Gratiot
Nov 21, 2014
26-243 latch color
Can I get the 26-243 in a tan color?
Home Owner Lombard IL
Nov 21, 2014
Home Owner from Lombard IL
Nov 21, 2014
Gapco glazing bead?
I also have Gapco windows and the glazing bead is "V" shape with a small ridge on one of the outside sides. Do you have anything like that? Pictures include to assist.
Professional Knoxville
Nov 21, 2014
Professional from Knoxville
Nov 21, 2014
Screen Insert Clip
Is there a longer clip than the 70-197?
Quick Learner NY
Nov 21, 2014
Quick Learner from NY
Nov 21, 2014
Need lock receiver
Sliding door is from mid 1980's. Removed the receiver with pin in 90's to accommodate a doggie door. Dog is gone. Misplaced lock receiver. Can you please direct me to purchase a new receiver... Numbers on lock are 7700-14 and 2573558. I've always and only by Anderson. Thanx Jeff
Handy Person fort myers fl
Nov 21, 2014
Handy Person from fort myers fl
Nov 21, 2014
alcan windows 25 years old
Hi i need the Snap-in Glazing. For this window. And i need the Top Sash. It is 1 3/4 long and 5/8 wide. The glazing is so bad i cant get it out with out it braking apart. I order Channel Balances # 380 worked great i had to trim off a little bit on the shoe but works great thanks. ... (cont.)
Home Owner
Nov 21, 2014
Home Owner
Nov 21, 2014
S751-18 channel balance with 16HD stamp?
My channel balance is stamped J 16HDB and is 18in. long for an old late 80's Norco tilt wood window. Looks similar to the 18" Series 751 Channel Balance Product Code: S751-18. Will this one work? Thanks So Much
Quick Learner Midland, NC
Nov 20, 2014
Quick Learner from Midland, NC
Nov 20, 2014
Sliding Door Roller ID
I need some help to determine a actual roller. The closest thing I saw was the 81-090 not exact but appears to be close.
Quick Learner
Nov 20, 2014
Quick Learner
Nov 20, 2014
Does 2730 conform with it being the window sash
need to know if the number 2730 conforms with it being the window sash? it is 28inches long and 1/2 inch wide. need to make sure that it is the right sash before ordering. Thank you
Quick Learner Young, Az
Nov 20, 2014
Quick Learner from Young, Az
Nov 20, 2014
Looking for Glass Sliding Door Tandem Roller Assembly
Hello, attached is a photo of the glass sliding door tandem roller assembly that I need to find. I am sorry, I don't have the measurements. The assembly is approximately 4" long x 2" high. Please advise. Thank you, Jim P
Landlord Sequim, WA 98382
Nov 20, 2014
Landlord from Sequim, WA 98382
Nov 20, 2014
replacement wheel for mono track drawer
I believe I have found the correct part (part 32-038), but would like to verify with you. If correct I will place an order.
Home Owner USA
Nov 20, 2014
Home Owner from USA
Nov 20, 2014
Broken coil replacement
I have a bathroom window, 25 in wide by 17 in high that the coils on each side have snapped leaving part of the coil on the top part (not sure what it's called) and the other half still connected to the boot. Only thing I see stamped on it is either a 6 or a 9? The coil looks like the one pictured ... (cont.)
Quick Learner New Jersey
Nov 20, 2014
Quick Learner from New Jersey
Nov 20, 2014
Spiral balance tilt window latch
See photos. Need the left and right. Part is about 3" long, screw holes on 2" center. The finger hole is oval. The screws are offset away from the edge of the window.
Handy Person Australia
Nov 20, 2014
Handy Person from Australia
Nov 20, 2014
Top sash guides
I need to replace some channel sash balances which I have identified as 28 inch series 385 [Markings on existing balances 2840]. The top sash guides also need replacing but I am having trouble identifying the correct replacement items. The existing ones are built into the aluminium section of the s ... (cont.)
Home Owner USA
Nov 20, 2014
Home Owner from USA
Nov 20, 2014
Non-Tilt Window > 1/2" Width- Finding the right combination.
Good Evening, I am attempting to replace the channel balances on my windows. The manufacturer went out of business, but the home builder referred us to you. I have searched your website and found the most likely candidate for my windows would be the 1/2" channel balance series 385, 34" long, opt ... (cont.)