Viewing all customer Discussions for:
Door & Window

Quick Learner Texas
Jul 24, 2014
Quick Learner from Texas
Jul 24, 2014
Sliding glass door handle/lock
We recently purchased an older MCM house. The back wall is dual sliding glass doors that come together in the center. One side has a handle the other side was removed prior to us buying the house. One side is 3 1/2 inches, the other is 4 3/4. I would like to have a key lock on the outside also. ... (cont.)
Handy Person charlotte, NC
Jul 24, 2014
Handy Person from charlotte, NC
Jul 24, 2014
window glazing
Trying to find replacement window glazing for aluminum windows in our house. The broken glazing I took out does not seem to match any of the glazing on listed on your site.
Home Owner Temecula, CA
Jul 24, 2014
Home Owner from Temecula, CA
Jul 24, 2014
Caldwell 27 4 LP replacement
Need to confirm the proper replacement channel balance for our non-tilt window. Metal channel measures 28" with fixed shoe and top. The channel is marked "27 4 LP Caldwell" I believe the shoe is a 15-004 (however the measure is 1 1/32, not the 1 3/32 your detail shows) and the top is a 19-005, ... (cont.)
Quick Learner USA
Jul 24, 2014
Quick Learner from USA
Jul 24, 2014
replacement sliding door handle
I am looking for a replacement sliding door handle and lock-set to replace the one shown in the attached photographs. The size of the existing lock-set is 7 1/4 inches by 7/8 inches. The center to center measurement between the two screws is 6 5/8 inches. The opening for the lock is 15/16 x 7/8 inch ... (cont.)
Handy Person California
Jul 24, 2014
Handy Person from California
Jul 24, 2014
Roller identification
No markings. Main body is 2-5/16" long, excluding extension that has hole for adjustment screw access. Height is 1-3/16" Thickness is 5/8". wheel diameter is approx. 1-1/8", concave My measurements are not exact. It looks like 81-148 will work, though it is not identical. Please advise. N ... (cont.)
Quick Learner Wanaque, NJ
Jul 24, 2014
Quick Learner from Wanaque, NJ
Jul 24, 2014
Anderson Sash Balances
I need to order 3 Anderson Sash Balances but I can't find corresponding numbers on your site. The numbers stamped on the unit are E48 , 9#27 the windows were installed in 1979. the date stamped on the unit is 10/77. Thanks for your help. Steve
Quick Learner Goshen, Ohio
Jul 24, 2014
Quick Learner from Goshen, Ohio
Jul 24, 2014
28 D Balancer
Balancer is 28" long ; Both sides are 1/2' and back is 9/16"; It Has 28 D stamped on back. D is for the weight of the window it is supporting . The balancer fits in the window frame groove and is held by a clip at the top of balancer and slides in a slot in window frame
Quick Learner Booneville, NY
Jul 24, 2014
Quick Learner from Booneville, NY
Jul 24, 2014
Coil Balance Shoe
I am looking for a Coil Balance Shoe identical to the 15-175, but needs to be closer to 3/4" thick instead of 9/16". My tape srews to the side of the shoe. Actually, I just need cams as my shoes are in tact.
Quick Learner San Jose, CA
Jul 24, 2014
Quick Learner from San Jose, CA
Jul 24, 2014
1-1/8" Nylon replacement ball bearing wheels
Do you carry 1-1/8" Nylon replacement ball bearing wheels? The 1-1/8" version of 81-228.
Home Owner Escondido, CA
Jul 24, 2014
Home Owner from Escondido, CA
Jul 24, 2014
Metal replacement for 87-155
Hi, I am replacing worn rollers and housings that exactly matches the 87-155. Basically the metal roller axle has worn into the plastic housing. Is there an equivalent metal housing with a axled wheel that can replace the plastic 87-155 (with same dimensions)? Thanks, -Huibert
Home Owner USA
Jul 24, 2014
Home Owner from USA
Jul 24, 2014
Balance help
I am a home owner and I have some windows that will not stay open. They are non-tilt windows, that have broken balance on each side. I purchased some from your company but cannot seem to get them to work. They are 29
Quick Learner USA
Jul 24, 2014
Quick Learner from USA
Jul 24, 2014
Operator ID
Please see the attached pictures and measurements. I may need 15-30 of these.
Home Owner Commerce, Georgia 3052...
Jul 24, 2014
Home Owner from Commerce, Georgia 30529
Jul 24, 2014
HiLite Convertable Roller Assembly
I am looking for this roller assembly. It measures 5/8 in. width, 1 3/4 in. length, poss. 1 1/4 in. roller (this one has worn badly)
Handy Person Windsor Colorado
Jul 24, 2014
Handy Person from Windsor Colorado
Jul 24, 2014
balance rod
Need 2 of these.
Home Owner USA
Jul 24, 2014
Home Owner from USA
Jul 24, 2014
Contractor Belgrade, MT
Jul 24, 2014
Contractor from Belgrade, MT
Jul 24, 2014
Cam Lock - Order Request
Need 2 rh and 2 lh White 4-1/2" Long cam lock lever 3" long
Home Owner Illinois
Jul 23, 2014
Home Owner from Illinois
Jul 23, 2014
Roller on Pella Casement Window: Part of Latch Assembly
Looking for replacement parts for this roller for late 70's Pella casement windows.
Handy Person Melbourne, FL
Jul 23, 2014
Handy Person from Melbourne, FL
Jul 23, 2014
Shoe part number
Dear Swisco, Can you determine whether the shoe in these pics is the 15-005 or 15-004? Based on this, I have determined that I need either the Series 380-30 or 385-30 channel balance. Thank you.
Contractor Apex NC
Jul 23, 2014
Contractor from Apex NC
Jul 23, 2014
Window piece needed
Window falls when pull up. It doesn't stay. I think this is the broken piece causing the problem.
Handy Person Redding CT
Jul 23, 2014
Handy Person from Redding CT
Jul 23, 2014
anderson sliding door lock
I want to be able to use a ke lock to open this slider from outside. right now you can only lock and open from inside from outside the door slides to the left