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Door & Window

I have some Jordan aluminum windows that work fine, except one of the balance clips broke. This clip is located on the upper part of the window and you usually pull them out to either remove the lower sash or to reset the balances. I bought your replacement style clip with the u shaped bottom, 16 ... (cont.)

I see several posts about Shelter door going out of business. I have this patio door mortise lock thing that I need to replace. Actually I just need the small part that is missing the teeth to fix it. Any ideas?

I am looking for PLUGS that are inserted in screw holes on windows

The only number on the piece that I can find is 31538. Does this help. Please let me know if you have a replacement for this crank mechanism. Thanks, Pat

Hi - want to replace balancer andersen " BE 17 9#27 1-87 " & 11600-17 . Can you please suggest the part from you. thanks Ken

Hello. The channel balances (2) I am replacing measure 15 inches (metal only, not the plastic ends.) I have attached pictures of the channel balances. There is a stamp on the side "14 5 EL CALDWELL." Please advise. Darin

Looking to find and order these white window balance elements to prevent a open window from closing

Please can you identify the new window balance I need. Thanks

Windows are from the 1970's. Tripple track, two storm glass and one for the screen What is the method to remove the spring without having to pry the track open? I don't see a hole to depress and the track looks like a machine "pinched" the area to hold the spring clip

My channel is stamped 26 4. Is this the same as option 2640 of series 385? All other parts look the same. Thanks!

I believe I have either the Series 351 or the 390 channel balance. Please help to identify. Stamp on the channel reads "28 3 HL CALDWELL." Thanks! Ben

With screws 3 1/2 inches apart

Good morning, I am looking for about 220, sash limit stops for some horizontal sliders. I came across your website and saw your product number 26-275, and 90-270. If you have something else that would work best, I am open for suggestions. Thank you,

We need to replace the balance spirals in the windows at our school. During our local research your website was suggested. The pictures and description of the three options you have don't seem to fit the ones we need to replace. I've attached photos of a spiral from our windows and then a photo of ... (cont.)

i need 4 window balances for 2 windows. They old ones are stamped with 28F

I am looking for a folding handle to replace my old Pella handle. I've attached a photo of the old handle. Can you help me?

I am purchasing 2 "380" window channel tracks. I do not know which Stamp Option (Sash Weight Range) to indicate. There is nothing marked anywhere on the windows, sashes or channel tracks. How do I know which Stamp Option to order according to the options that are listed below? Stamp Option / Sa ... (cont.)

The attached pictures is all I have. They are old windows and have know markings. Is it possible to determine the latches by the pictures? If you need more information please let me know. It is for windows in rental property. Thanks, Jamie Ochman (203-913-3925)

I was hoping you could help me locate this part. I need 2 of them. I think it's off a gaurdian patio door

Hooks to window to hold Rod to window and window up