Viewing all customer Discussions for:
Door & Window
Home Owner
Alexandria, VA
May 22, 2014
Home Owner from Alexandria, VA
May 22, 2014
Pivot bar issue
Piece of the plastic broke on the bottom of my window. Appears to have been epoxied on previously. Unclear how to proceed and my condo association has no information on who makes the windows. Frustrated with searching and really hoping someone can help me!!
Quick Learner
Miami
May 22, 2014
Quick Learner from Miami
May 22, 2014
Eds Windows, strange channel balance
Hi, I am trying to the top and shoe. I believe the top is a Jones. I have attached pictures of the top and shoe The balance is 24" long 9/16" wide, has a 2320 stamp on it. Your help is appreciated. Edward
Home Owner
Long Island, NY
May 22, 2014
Home Owner from Long Island, NY
May 22, 2014
Casement operator 39-067
Do you have a casement operator, dimensions like 39-067 in white with offset leg going into crank, as in the attached picture?
Quick Learner
USA
May 22, 2014
Quick Learner from USA
May 22, 2014
new replacement cranks
I have three windows that need new replacement cranks. I have attached photos of the existing units. The
Home Owner
Kent, WA
May 22, 2014
Home Owner from Kent, WA
May 22, 2014
Side window load balance
My Side Window Load Balance has 2790M 32 stamped on it. The bar is 28" by 9/16". Do you have any?
Home Owner
Henderson, NV
May 22, 2014
Home Owner from Henderson, NV
May 22, 2014
Snap in Window Glazing identification for order
Hello - I'm trying to identify which snap in glazing to order, can you please help me identify based on the pictures I included. Please let me know if you need anything further to identify. thanks, Don
Quick Learner
Hillsboro
May 22, 2014
Quick Learner from Hillsboro
May 22, 2014
Which option to choose
I have taken out one of the channel balances from my sliding up and down window and carefully matched it to the 21" Series 380 Channel Balance pictured above. However the only numbers stamped on the balance are as follows: "20 4 EU CMC 2". How do I choose which option to buy? Does the 20 4 ... (cont.)
Home Owner
USA
May 22, 2014
Home Owner from USA
May 22, 2014
ld Ronthor Reiss glide
I am looking for an old Ronthor Reiss glide (print attached). This product is close to 50 years old but we still need about 20,000 per year. Please review to see if you have a similar product or can tool up.
Handy Person
canada
May 22, 2014
Handy Person from canada
May 22, 2014
sash pivot bar for Bonneville winows
looking for sash pivot bar for Bonneville windows, purchased in 1997 from Home depot. Cast material.2 holes for screws- overall length 3 1/8 inches
Quick Learner
NYC
May 22, 2014
Quick Learner from NYC
May 22, 2014
pivot shoe
I am looking for replacement pivot shoe for aluminum tilt in window 1 1/4" wide 15/16" tall and 5/8" deep - would this be a 15-047
Home Owner
Kentwood, MI
May 22, 2014
Home Owner from Kentwood, MI
May 22, 2014
looking for replacement sash balances
I am not sure which balances i need to replace the pictured ones. They measure 3 in. by 6 3/8 in (without the tab).
Home Owner
Staten Island, NY
May 22, 2014
Home Owner from Staten Island, NY
May 22, 2014
Operator success!
Thank you so much for a great website with videos for installation, questions from customers with answers that are informative! I was able to repair my bathroom casement window myself! The quote I got was horrible, so I decided to see if the ancient hardware could be found in a more modern form, lol ... (cont.)
Home Owner
Harrington Park NJ
May 22, 2014
Home Owner from Harrington Park NJ
May 22, 2014
Anderson window balance
I'm trying to find out the replacement part # for my Andersen windows. E57 9#27 7 83 and 11600-17 stamped. Thank you.
Home Owner
Marin County, CA
May 22, 2014
Home Owner from Marin County, CA
May 22, 2014
Need replacement hardware for my large Viking window
need 2 balances, 1/2" x 24" window is large Viking DH 45 x 53 Thanks
Handy Person
New York
May 22, 2014
Handy Person from New York
May 22, 2014
FiberLux Replacement Window Channel Balance
22 inch long, 1/2 inch channel width Marked as: 15 B Fiberlux
Home Owner
Texas
May 21, 2014
Home Owner from Texas
May 21, 2014
Need to ID Replacement Window Trim
Much of this plastic exterior window trim is cracked and falling out of our windows. The window manufacturer (Champion)has gone out of business. It's not the Champion windows from the Mid-West, but was a local Austin, Tx. company.
Landlord
Monroe NJ
May 21, 2014
Landlord from Monroe NJ
May 21, 2014
Tilt Window Latch
There are no markings on the existing latch and no make/model on the windows. They are old windows in an Concordia an adult community built many years ago. We recently purchased new 29" Series 600 Spiral Tilt Window Balances for the windows. Code #S600-29. I was thinking of trying the keller window ... (cont.)
Quick Learner
May 21, 2014
Quick Learner
May 21, 2014
Broken part Vinyl double hung vertical window
Trying to find a part for vinyl double hung window. My girlfriend's window track broke I don't have a manufacture or part number. I am going to try and go over tonight to try and see if I can get some more information. Attached is a picture of the broken part. The window does tilt in for cleaning ... (cont.)
Home Owner
USA
May 21, 2014
Home Owner from USA
May 21, 2014
Locking clips
looking at 3/8 locking clips. current ones are black plastic and keep breaking. can I substitute metal ones? also do you have double wing clips
Home Owner
Madison Heights, MI
May 21, 2014
Home Owner from Madison Heights, MI
May 21, 2014
Window crank arm shaft sheared off - how to replace?
I have the above window in our bathroom, which rotates open at the top with an "X" crank arm at the bottom (see last pic). The handle came off, and the metal shaft inside it was sheared off. This window is probably 10 years old. Inside the handle it is stamped "OP05-7810" (That is the letter ... (cont.)