Viewing all customer Discussions for:
Door & Window

Home Owner connecticut
Oct 7, 2013
Home Owner from connecticut
Oct 7, 2013
andersen window sashes
Could you please give me the dimensions of the sash lift product number 20-015 Thank you
Home Owner Thompsons Station, Tn
Oct 7, 2013
Home Owner from Thompsons Station, Tn
Oct 7, 2013
New drawer glides
The drawer glides on each side of the drawer as it slides in the dresser
Landlord Saint Paul, MN
Oct 7, 2013
Landlord from Saint Paul, MN
Oct 7, 2013
"Truth" casement crank handle Jeldwen window
Apparently these casement windows have become difficult to close all the way. My tenant broke the handle on the right window and has been using a pliers rather than tell me about it. (Remind me why I have rental units again...) I took pictures of the intact crank handle (left window) and the brok ... (cont.)
Home Owner NJ
Oct 7, 2013
Home Owner from NJ
Oct 7, 2013
Tilt Window part broken unable to identify -please help
Hi, Thanks in Advance, I have attached the right side and left side -which is broken and need your help in locating the part for me. Praveen
Home Owner GA
Oct 7, 2013
Home Owner from GA
Oct 7, 2013
Handy Person near Sacramento Califo...
Oct 7, 2013
Handy Person from near Sacramento California
Oct 7, 2013
Sash Balancer
Hi, I think this thing is a sash balancer, made by whom I do not know. I need a couple of them to repair a window where the cord in one of the balancers broke. Hope the picture and numbers provide enough info, I can take more if required. Thanks, -jr-
Home Owner Wilmington, de
Oct 7, 2013
Home Owner from Wilmington, de
Oct 7, 2013
Sliding door screen
Attached is the image of a sliding screen roller that I need to replace. There are no part numbers or descriptors that I could locate. I need 2 of the rollers for my screen. Can you tell me the part?
Quick Learner USA
Oct 7, 2013
Quick Learner from USA
Oct 7, 2013
Sliding door part
Hi could you help me in identifying this part Please ? and do you carry it? Thanks, Blair
Quick Learner
Oct 7, 2013
Quick Learner
Oct 7, 2013
Searching for 1361901
I am ordering some hardware for anderson windows built between 95 and 98 it looks like based on the crank I found. But cannot find the lower locking mechanism of a tandem casement lock anderson part number 1361901. thank you. kris.
Home Owner Golden, CO
Oct 7, 2013
Home Owner from Golden, CO
Oct 7, 2013
Replacing Pella wood casement cranks
Hello, I have at least six Pella wood casement windows where the crank-handle has separated from the main body (see attached photo). I have identified part #'s: 40754 (main gear body and 9" arm assy) 40754 is also attached to (3) linked pieces: 31538 (3" short arm in S curve), attached to ... (cont.)
Handy Person Marysville, Ohio
Oct 4, 2013
Handy Person from Marysville, Ohio
Oct 4, 2013
Anderson lock on sliding door
The inside portion of the lock has snapped off so there is nothing for the latch to hook to. No idea what part to order. The actual thumb latch is fine.
Quick Learner Columbia, MO
Oct 4, 2013
Quick Learner from Columbia, MO
Oct 4, 2013
Andersen window balance
looks just like the one in your You-Tube video measures 6 5/16"L x 3"W x 3/4"D numbers on it: 11600A-3 and R18/1337 9 91 Thanks Jerry
Quick Learner Queens
Oct 4, 2013
Quick Learner from Queens
Oct 4, 2013
15-121 or 15-046?
Hello, I am looking to replace the spiral balances on my window (23" Series 600 Spiral Tilt Window Balance), and the pivot shoe is roughly 1/2" thick. The problem is the recommended pivot shoe from your website for me seems like is the following one: Pivot Shoe, 1/2" Thick, Product Code: 15-0 ... (cont.)
Quick Learner Chicago, IL
Oct 4, 2013
Quick Learner from Chicago, IL
Oct 4, 2013
need R.O.W. crank
Need replacement crank to open and close window. R.O.W windows new construction in 2003. Larry
Contractor Hampstead NC
Oct 4, 2013
Contractor from Hampstead NC
Oct 4, 2013
stud bracket for a M W casement window
I am looking for a stud bracket for a M W casement window. This bracket has four holes and is flat and looks like an (L). Casement is about 11 years old 31639
Home Owner Harrisburg Pa. 17112
Oct 4, 2013
Home Owner from Harrisburg Pa. 17112
Oct 4, 2013
crestline tilt windows 1986
Part is from inside window frame lower ends. It hooks into side springs that raise lower lower and tilt window.
Home Owner Goose Creek, SC
Oct 4, 2013
Home Owner from Goose Creek, SC
Oct 4, 2013
parts needed for 165 series non-thermal single hung aluminum window
Hello - I am looking for the swing/lock brackets that hold/support the bottom window of a 165 series non-thermal single hung aluminum window (picture attached). The windows were installed in a new home in 2005. Please let me know if further information is needed. Thanks!
Home Owner USA
Oct 4, 2013
Home Owner from USA
Oct 4, 2013
Truth "stopper"
Dear sir: On my window (truth)bottom of frame, there is a " stopper", do you have this one to be sold? See at attached pictures. Thanks Guanying
Contractor columbia, TN
Oct 4, 2013
Contractor from columbia, TN
Oct 4, 2013
snap in glazing # 55-161
will it fit Gapco Aluminum windows? I compared the existing profile with your picture and measurements looks identical
Quick Learner
Oct 4, 2013
Quick Learner
Oct 4, 2013
Replacement pivot bar needed for Certainteed Replacement window
I need a replacement part for a Certainteed Pivot Bar P/N 103-2 Can you help?