Viewing all customer Discussions for:
Door & Window
Home Owner
Ann arbor, MI
Sep 5, 2013
Home Owner from Ann arbor, MI
Sep 5, 2013
Extension part for 39-099
I have Anderson awning windows throughout my home and this 39-099 appears to match my operators exactly. I want to know if there is a part that will allow my window to open more than the 9 or so inches the current operator allows. I have tried disconnecting the linkage arm from the window and ... (cont.)
Quick Learner
Bend, Oregon
Sep 5, 2013
Quick Learner from Bend, Oregon
Sep 5, 2013
metal drawer stops
There are suppose to be 2 metal stops for each drawer. I am missing 6 of these stops and would be willing to buy them. Thank you Lawrence
Quick Learner
Michigan
Sep 5, 2013
Quick Learner from Michigan
Sep 5, 2013
1 x .340 x 2.450" white plastic screen corners
Please review and advise our CAD pdf drawing. We can not seen to find these anywhere. Thanks and God bless, Larry Mr. Fix-It Handyman
Quick Learner
Sep 5, 2013
Quick Learner
Sep 5, 2013
anderson folding handle
does the anderson #39-301 attach using a spline? If so, what is the diameter of the spline. I have measured the male spline and it reads .350 diameter, the handle appears to measure .375 diameter. Thanks
Handy Person
Santa Rosa, ca
Sep 4, 2013
Handy Person from Santa Rosa, ca
Sep 4, 2013
Need replacement "hinge-pin block"
Pic "Hinge-pin 003" shows the part. The pin is broken off at the base. The dimensions are: Base dimensions:1 1/8 x 1 1/4 x 3/8. pin height above the flat: 1 1/8 including the 1/8" tip window are about 30 years old. The window pane has "Guardian" on it. No markings on the steel window fram ... (cont.)
Quick Learner
USA
Sep 4, 2013
Quick Learner from USA
Sep 4, 2013
Window operators
I need replacement operators. The arms are 9
Contractor
Atlanta
Sep 4, 2013
Contractor from Atlanta
Sep 4, 2013
Balance replacement
It appears that I have 34" balance with a 19-005 top and a 15-002 shoe. The balance is stamped 3350. Does this combination appear to be correct? These are not tilt metal framed windows in a condo.
Landlord
Massachusetts
Sep 4, 2013
Landlord from Massachusetts
Sep 4, 2013
Pivot Shoe "slots"
I notices three "slots" in the pivot shoe at my house, and the video shows the same. My balance was slotted in the middle one, but at approximately 1:35 of the video, the balance is inserted into the right slot. When do you use one over the other? The film makes no mention of this. ... (cont.)
Quick Learner
USA
Sep 4, 2013
Quick Learner from USA
Sep 4, 2013
Window operator
Dear Customer service rep, I need to buy window operator for my windows, please see attached pictures (taken from my existing windows) and advise the exact item from your stock so that I can buy from you. Is it a matter if window handle is at left or right or they can be installed for both kind ... (cont.)
Quick Learner
Sep 4, 2013
Quick Learner
Sep 4, 2013
Andersen Balance E29 9P27 1075
These were installed 1976, I see a lot of balances but don't look exactly what I have. I hope the pictures below help. Thank u John
Quick Learner
Sterling, Virginia
Sep 4, 2013
Quick Learner from Sterling, Virginia
Sep 4, 2013
Window latches and screen spring
Hello, I have several Patriot Series 2000 window latches which have broken over the years. I tried to find a replacement part at both Home Depot and Lowe's, but they don't seem to sell these. Could you help me find 5 of these? Attached are pictures of the working latches. Another item I am ... (cont.)
Home Owner
Scottsdale AZ
Sep 4, 2013
Home Owner from Scottsdale AZ
Sep 4, 2013
Alenco Window Balances
Balance is from an Alenco non tilt window. The length of the metal is 34 inches. The width is 1/2 inch. Stamp shows on balance says 33 3 FN CALDWELL
Quick Learner
Minnesota
Sep 4, 2013
Quick Learner from Minnesota
Sep 4, 2013
I have part number 39-399
Our handle in our rental house was broken off. I am looking at the photo that you guys have on line and see the grey "nub or crank" that the handle attaches to. Our nub/crank is missing. When you look in the hole where the nub/crank goes there is a piece that little squared piece of metal that cam ... (cont.)
Handy Person
USA
Sep 3, 2013
Handy Person from USA
Sep 3, 2013
Can the 81-241 work for the 81-156?
Will the 81-241 fit in the 81-156. Or is there a Stainless steel roller for an American Craftsman 5800 door. Mike
Contractor
Seattle
Sep 3, 2013
Contractor from Seattle
Sep 3, 2013
Slider door - Conversion to keyed lock
Howdy. I have a currently un-keyed Sash Industries PT. 1963 slider door handle set on my patio door. I would like to convert it to a keyed handle. The attached photos should help describe my setup. Would a Key Lock #82-310 be a good route to go? Also, is the 82-310 potentially able to be re-keyed by ... (cont.)
Handy Person
Aruba
Sep 3, 2013
Handy Person from Aruba
Sep 3, 2013
How do you remove this lock handle?
I am trying to remove the handle but I cannot seem to get to the inside of the window. I see 2 screws on the inside, but the handle is broken and is making this difficult. Please let me know of any assistance in removing this handle and getting the window to open.
Home Owner
Indianapolis
Sep 3, 2013
Home Owner from Indianapolis
Sep 3, 2013
Window Crank replacement 31538
I am trying to purchase replacement window crank for an Entry Gard Truth "B" item # 31538.
Handy Person
Vancouver, Washington
Sep 3, 2013
Handy Person from Vancouver, Washington
Sep 3, 2013
Need new hook latch spring
I moved into another home & the patio door lock is broken. What is broken is the small spring that operates the hook latch to secure the door.The sticker on the door has the following information: MFG Code PHP-28 Series 870 SGD and below that is SGD-R20 96x96I cannot find out any informatio ... (cont.)
Home Owner
Tuckerton, NJ
Sep 3, 2013
Home Owner from Tuckerton, NJ
Sep 3, 2013
Lock parts for Andersen PermaGlide door.
I am need of a new mortise assembly?, the part installed in the door, (pictures 1, 2, &3) for an Andersen PermaGlide door. The numbers visible on the assembly are: 2573558 right below the Andersen logo, and 7700-14 further down. The part measures 4-1/2" long, 5/8" thick, and 1-5/8" deep. I should ... (cont.)