Viewing all customer Discussions for:
Door & Window

Landlord Trenton nj
Aug 19, 2013
Landlord from Trenton nj
Aug 19, 2013
Pivot shoe and metal piece
I need the pivot show and the metal piece that goes into it It's a American Craftsman by Anderson window Thanx
Home Owner South Burlinton Vermon...
Aug 19, 2013
Home Owner from South Burlinton Vermont
Aug 19, 2013
Home Owner Carol Stream, IL
Aug 19, 2013
Home Owner from Carol Stream, IL
Aug 19, 2013
Can you identify my Gapco channel balances?
I would like confirmation of my part number. I have GapCo windows. I attached images of a balance. Some are stamped 2730I and some 2730G; I am guessing the letter is just the machine ID. I require multiple lengths, but I will buy one 28" first to verify the fit before ordering the rest. I think ... (cont.)
Home Owner Lisbon, CT
Aug 19, 2013
Home Owner from Lisbon, CT
Aug 19, 2013
Anderson window sash balancer 5#23
The sash balancer I have is broken. Top of box is stamped 11600-3 bottom of box is stamped 11600-17 and J17 5#23 683. What part is the replacement for it? Thanks
Quick Learner Dover, nj
Aug 19, 2013
Quick Learner from Dover, nj
Aug 19, 2013
Do you have my Philips Product Screen Door Glide
Do you have the Patio screen door guide for the Philips Product Patio door. Thanks
Quick Learner
Aug 19, 2013
Quick Learner
Aug 19, 2013
Window Balance from old Anderson Windows
Approx 6 months ago I contacted you with this picture and you returned the email with a part number. I never ordered that balance and I lost the email since my computer crashed. The numbers are "D3 (backwards)3 7P27 176". I have a reference # on the pic which might be a number you gave me. It is 251 ... (cont.)
Quick Learner Lawrenceville, NJ 0864...
Aug 19, 2013
Quick Learner from Lawrenceville, NJ 08648-1423
Aug 19, 2013
replacement parts for anderson split-arm casement window assembly, left side lock
replacement parts for anderson split-arm casement window assembly, left side lock. Apparently, the part no. is anderson 1361316. I also need the mating sash bracket stud. (I was very pleased with the part that you sold me last December!)
Quick Learner Plymouth, Michigan
Aug 19, 2013
Quick Learner from Plymouth, Michigan
Aug 19, 2013
Broke my Nuprime window lock
Markings on back are 91 85 r. I broke part of the metal knob off the piece seen in the photograph while trying to force the stuck lock open.
Handy Person Chapel Hill NC
Aug 19, 2013
Handy Person from Chapel Hill NC
Aug 19, 2013
identify correct Pella crank to purchase
Lots of terminology floating around on the posts, so I want to ensure that I order the correct part. The interlock mechanism that attaches the crank arm to the gear broke, so I think that I only need a crank and not the crank plus the arm. Which part number is this? Can I buy just the correct crank? ... (cont.)
Handy Person USA
Aug 16, 2013
Handy Person from USA
Aug 16, 2013
Thermal gard windows
We installed thermal gard windows (T-55model) for several years and have had a lot of problems with the pivot shoes. We are in a rural agriculture area with a lot of fine dirt and dust which finds its way on top of the cam then when it is rotated to wash the window the debris is t ... (cont.)
Home Owner USA
Aug 16, 2013
Home Owner from USA
Aug 16, 2013
In swinging door handle
40-028 is for an in-swinging door. The door I have looking at it from the inside of the home is hinged on the right side and opens in-ward from the left side. Will the 40-028 work for this application? Wayne
Handy Person
Aug 16, 2013
Handy Person
Aug 16, 2013
top sash channel balance
it is 5/8" wide by 1 1/2" long by 3/8" tall. As you can see from the picture that the to stop is broke. I looked through your parts and didn't see a match. This is off a milgard vinyl window. I'm going to order the S385-27 balance if this helps. Thanks Keith
Handy Person Galatia IL
Aug 16, 2013
Handy Person from Galatia IL
Aug 16, 2013
Patio door handle
Hi I need the complete set in brown. 3 15/16 screw holes and 7 3/8 for outside mount. 82-035 is correct? Uses swisco 82-227 lock for sure. Question .... will 82-035 mortise hook work with 82-227 lock?
Home Owner Sault Ste Marie, Ontar...
Aug 16, 2013
Home Owner from Sault Ste Marie, Ontario
Aug 16, 2013
Can you help me replae this drawer slide
The slide is 1 inch long, 1/2 inch wide and 1/16th inch thick on the vertical side. There are no words, numbers or names on it.
Home Owner USA
Aug 16, 2013
Home Owner from USA
Aug 16, 2013
Identify my window
I hope you can help me. I need parts for my windows and I don't know what type of windows they are. I saw on your website on man from Connecticut looked like he had the same problem and the same type of parts. I have attached 5 photos of the parts that I need. thank you. sincerely, Mark ... (cont.)
Quick Learner
Aug 16, 2013
Quick Learner
Aug 16, 2013
Do you have this type ?
I'm looking for this product for replacement windows . The only thing it says is 8254. The hardware store says they are called pivot pins ??
Home Owner Zumbrota MN
Aug 16, 2013
Home Owner from Zumbrota MN
Aug 16, 2013
Need channel balance and parts
Hi, The pix show a BSI 26" channel balance. I need one more just like that one. I also need parts to complete an assembly of another smaller (17") channel balance just like that one. We have the 17" metal spring but there isn't a shoe or top on it. And then I'll get some spare parts as well. ... (cont.)
Home Owner USA
Aug 16, 2013
Home Owner from USA
Aug 16, 2013
Latch Broke On Patio Door Handle
Hi there, Attached please find the picture of the patio door lock and handle. The latch is broken. The lock is now inside the frame when I unscrewed it. Please help!!!! Best, Lesley
Quick Learner New Jersey
Aug 15, 2013
Quick Learner from New Jersey
Aug 15, 2013
Screen door bottom track
can you find this part for me a bottom track for a screen door 5/8' width 1/2" hight
Home Owner NJ
Aug 15, 2013
Home Owner from NJ
Aug 15, 2013
Andersen Windon Counter balance replacement
I have an Anderson Narroline window where I need to replace the counter-balances. Andersen lists the parts for my window as: Left: L1427/45 - 9013991 Right: R1445/27 - 9013992 The visible glass width is 28 7/16" and height 16". I see you have several Narroline counterbalances. Which pa ... (cont.)