Viewing all customer Discussions for:
Door & Window

Quick Learner Montana
Jul 24, 2013
Quick Learner from Montana
Jul 24, 2013
Do I have the 55-164?
Hello, Is the 55-164 the correct glazing bead for a Viking sliding vinyl window? Thanks
Home Owner Brea CA 92823
Jul 24, 2013
Home Owner from Brea CA 92823
Jul 24, 2013
What is my 2640 nb
I need know what part needs to be order , I need the whole side rail with plastic part , metal bracket , spring .
Home Owner Rochester NH
Jul 24, 2013
Home Owner from Rochester NH
Jul 24, 2013
Looking for help with a clip that holds the bottom of our window screens in.
Hello, Our house was built in 1995 and we have no clue what type of windows are in the house so it's making finding hardware for the window screens a little hard. I'm hoping you can help. We about 15 double hung windows of which only 4 have screens still in them. The clips which secure the scree ... (cont.)
Home Owner Fullerton, CA
Jul 23, 2013
Home Owner from Fullerton, CA
Jul 23, 2013
Channel balance inquiry
Looking for a channel balance. 15" length. Appears to have a 15-004 bottom (1 3/32" and ears) and perhaps a 19-005 (ears) top like the 385 series, but the top has 2 steps instead of one like the 19-005 seems to have, perhaps inconsequential. Also, the sash weight is 17lbs as measured on a bathroom s ... (cont.)
Handy Person Hercules, CA
Jul 23, 2013
Handy Person from Hercules, CA
Jul 23, 2013
Please help identify
We have included pictures of the balances for you. They are pretty mangled so hopefully you can still identify them. The metal section is 28" long and the only markings we found were the numbers 2740 and the letters B.S.I. on the metal section. I guess my one area of concern is that the one sh ... (cont.)
Quick Learner Highland, IL
Jul 23, 2013
Quick Learner from Highland, IL
Jul 23, 2013
Pivot Lock shoe replacement for tilt out dual hung windows
I am trying to order 3 pivot lock shoe replacements for my double hung tilt out vinyl dual pane windows. The originals are 3/4" Thick, 1-13/16" long, 1-1/4" wide. The slot in the cam is 3/16" tall by 5/16" wide with no tooth. The nearest I can find is your part no.15-119 but the slot in the cam ... (cont.)
Home Owner Charleston, SC
Jul 23, 2013
Home Owner from Charleston, SC
Jul 23, 2013
MW Twinseal Vinyl Slider Door Non Keyed Lock Assembly (4" between interior installation screws)
These doors were installed in 1999. Lock is wearing out and sometimes does not engage to lock the door. Can you help with replacement?
Handy Person Lubbock tx
Jul 23, 2013
Handy Person from Lubbock tx
Jul 23, 2013
Darrens window channel replacement 1
trying to figure out which one i need. the rest of the measurements will be in the next email.
Handy Person Prescott, WI
Jul 23, 2013
Handy Person from Prescott, WI
Jul 23, 2013
In need of a replacement latch
This latch is part of a Hayfield sliding glass patio door. There's no model or part number on it so I tried to take pictures with measurements. Hopefully, you'll have something that works. I would like a new handle to go along with it if possible. Thanks
Quick Learner England
Jul 23, 2013
Quick Learner from England
Jul 23, 2013
Crossly door rollers
Hi all, Do you have these in stock? Thanks
Home Owner Lonogwood, FL
Jul 23, 2013
Home Owner from Lonogwood, FL
Jul 23, 2013
Need help in identifying keeper part
The keeper is missing so I can't send you a picture of it. Instead I sent a picture of the handle, an image of the outline of the keeper in the door channel and a picture of the latch. Please let me know ASAP if you can provide the property keeper for our door, Thanks, Michael
Landlord Boston Massachusetts.
Jul 23, 2013
Landlord from Boston Massachusetts.
Jul 23, 2013
Holds window in frame
Hi I am trying to find replacements for this broken metal piece the holds a window in the track.
Handy Person Evansville, Indiana
Jul 22, 2013
Handy Person from Evansville, Indiana
Jul 22, 2013
Church door is out of alignment
At our church this door, which I believe is made by Kawneer, partly fell out when all the screws fell out of the top pivot cap. The door was being opened and he caught it so it didn't fall to the ground. Now the door is out of alignment. How do I tell which is left hand and which is right han ... (cont.)
Quick Learner Barrington
Jul 22, 2013
Quick Learner from Barrington
Jul 22, 2013
Replacement Andersen sash balances
Looking to replace 2 Andersen sash balances that came out of the same window. Both have 11600-17, 11600A-3, and 927 on them. One also has BR47 1091 on it while the other has RB8 9 92. What are the replacement balance(S)? - Steve
Home Owner Beloit, OH
Jul 22, 2013
Home Owner from Beloit, OH
Jul 22, 2013
jolousie window cranks
These have no markings on them. I believe they were installed around 1975.The distance between the top and bottom holes is 5 1/4 inches. They are installed on wood, so I don't think the hole placement is critical.
Home Owner Randolph, NJ
Jul 22, 2013
Home Owner from Randolph, NJ
Jul 22, 2013
Can I use the 59-068?
Will the universal spline fit in a 5/16 inch thick aluminum storm window frame? I see there is a 59-067 spline but someone commented that they used something similar and it did not hold the window in. We removed the old spline and can not get it back in. Is there a special tool for this? ... (cont.)
Quick Learner Maryville, TN
Jul 22, 2013
Quick Learner from Maryville, TN
Jul 22, 2013
Can I install the 15-010 myself?
Is it possible to install this spiral balance shoe on existing balances with broken shoes or must I buy a whole need balance assembly?
Quick Learner California
Jul 22, 2013
Quick Learner from California
Jul 22, 2013
26 5 FV CMC 2 Channel Balance
I have a channel balance that I need to replace. The numbers that are on the channel balance are as the subject says: 26 5 FV CMC 2.
Quick Learner USA
Jul 22, 2013
Quick Learner from USA
Jul 22, 2013
Does the 90-005 work with the 90-136
Does the 90-136 keeper work with the 90-005 lock? Thxs, Mike
Home Owner 91709
Jul 22, 2013
Home Owner from 91709
Jul 22, 2013
ballancing channel [ i think]
i am not sure what these things are called ,these keep the window in balance,one is 55 cm long has marking on it as follow;...[21 4 c? Caldwell] [? means scratched letter or number] the longer one has the marking [33 5 LS Caldwell]and is 33.5 inch long