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Viewing all customer Discussions for:
Door & Window

Quick Learner New Jersey
May 1, 2013
Quick Learner from New Jersey
May 1, 2013
Screen door latch
Hello, I am looking for a a latch/handle for my creen door that broke. This the holes are 3 inch apart and is only on teh inside of the screen door as from the outside the frame is structured where you use your fingers on the frame to open the door. Can you pl advise if you have something to ... (cont.)
Home Owner summerfield florida
May 1, 2013
Home Owner from summerfield florida
May 1, 2013
tilt window channel replacement
I have numerous tilt windows and all have channel balances that will need replacement, I have been unable to identify a match on your parts page and hope you can help. The channel balance from bottom - up are as follows: there is a slide that the window fits in like the one in #795 however the ... (cont.)
Home Owner Il
May 1, 2013
Home Owner from Il
May 1, 2013
Balance Repair Simonton Window
Hello, I have attached phots of the failed balance assemblies in my simonton "prism" windows. The windows are apox 10 years old. I am trying to find replacemt assemblies. Can you Identfy? The windows are Double hung and the Tilt in for cleaning. The unit Measures: Width - 1 1/2" Height not encl ... (cont.)
Home Owner Blue Springs Mo,64014
May 1, 2013
Home Owner from Blue Springs Mo,64014
May 1, 2013
Parts are the white plastic clutch or I beleive your part 15-104. See the attached photos
I removed the two sashes from one of my windows to determine what parts I would need to repair. Window will not stay open. I removed the white plastic part from the spring. How does this part attach to the window? Thanks Dennis
Handy Person USA
May 1, 2013
Handy Person from USA
May 1, 2013
Do you have this Allen Stevens door lock?
I found your firm through Allen Stevens corp stamped on my installation Do you have this kind of door lock in your catalogues,please let me know
Home Owner USA
May 1, 2013
Home Owner from USA
May 1, 2013
Rollyson window plastic strip
We have a 20 year old Ryan (NVR) home with aluminum Rollyson windows with internal muttons.. We are hoping to find a way to fix this window to prevent replacing the whole house since a match would be unlikely. Our most frequently opened window in our family room has just lost a part that beg ... (cont.)
Quick Learner Columbus, OH
May 1, 2013
Quick Learner from Columbus, OH
May 1, 2013
Please help me find pivotal bar
I'm looking for a new pivotal bar got our window. Size is 1.75 x 1 inch. Thanks! Vicki
Quick Learner Brooklyn, NY
May 1, 2013
Quick Learner from Brooklyn, NY
May 1, 2013
block and tackle channel balance
I just replaced both block and tackle channel balances in my aluminum window. The old balance was stamped 3040W and I replaced both with ones that are stamped 3040. Now my window is very difficult to move up and down. It feels like there is too much tension in the block and tackle channel bal ... (cont.)
Landlord Doylestown, PA
May 1, 2013
Landlord from Doylestown, PA
May 1, 2013
"Certaintee" window latch
white side labeled certaintee; control lever labeled open and close; movement underneath (unpainted part that 'catches' when moved has 9134 stamped on it and the body has 93 on top of 81 stamped inside a little circle; also has AS-PA stamped in body on underside only need 1
Quick Learner florida
May 1, 2013
Quick Learner from florida
May 1, 2013
Installing shoulder bolt for 39-346?
I am going to install part 39-346, I am not sure how to attach the shoulder bolt. The directions say put the "e ring in the groove". There is no groove on the shoulder bolt.
Handy Person
May 1, 2013
Handy Person
May 1, 2013
Home Owner Brighton, ON, CDA
May 1, 2013
Home Owner from Brighton, ON, CDA
May 1, 2013
Screen Door Roller Replacments
Our screen door is 9 yrs old, the plastic wheels have broken. The local window shop has switched them with the top wheels, but I would like to replace all the rollers and have back up parts. Can you advise me from the picture attached if the 84-050 looks to be the correct part? Thank you. ... (cont.)
Home Owner Olathe, Kansas
May 1, 2013
Home Owner from Olathe, Kansas
May 1, 2013
What kind of Tilt Latch Actuator do I have?
I believe it is part number 26-234. It could be 26-119
Quick Learner
May 1, 2013
Quick Learner
May 1, 2013
Searching for 0P05-7504-00
I ordered 39-326, and it does not fit. I am attaching pictures of the part that was installed in 2003 when the house was built.
Quick Learner USA
May 1, 2013
Quick Learner from USA
May 1, 2013
Help me find this lock for my Pella sliding screen door
this is the part the way it should be, the above photo is the broken part. thanks Paula
Home Owner Pennsylvannia
May 1, 2013
Home Owner from Pennsylvannia
May 1, 2013
replacement casement window crank
The windows were here when we purchased the house. We cannot find branding anywhere on the windows. The metal circular piece inside of the crank broke. It is no longer operational. We are hoping for guidance on what they might be and how to purchase replacement parts. Thank you in advance for y ... (cont.)
Quick Learner
May 1, 2013
Quick Learner
May 1, 2013
Need to replace these Weathercraft window pivot bars
I have double hung windows using sash pivot bars shown here. Do you have replacements? How do I get the broken end out of the frame?
Home Owner Silver Springs, NV
Apr 30, 2013
Home Owner from Silver Springs, NV
Apr 30, 2013
What Channel Balance do I have? 26 4 BSI PO
The number stamped on the part is 26 4 BSI PO (also included in an attached image. The channel length is 27 inches, width 9/16 (1/2) and opposite width is 5/8. I am interested in purchasing a replacement channel and one take out clip.
Quick Learner Colorado
Apr 30, 2013
Quick Learner from Colorado
Apr 30, 2013
window channel balance 28 1/4 3 E H / C H
I'm having trouble with the stamp option. I need to replace 4 balances for 2 different windows. One is stamped 28 1/4 3 E H, and the other is stamped 28 1/4 3 C H. Can you ID. The correct ends for me too? I would really appreciate it. Can you help me find the right replacements? Ray ... (cont.)
Home Owner Pennsylvania
Apr 30, 2013
Home Owner from Pennsylvania
Apr 30, 2013
I need replacement counterbalance for this window
Need replacement counterbalance for the old window.