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Door & Window

I have a door with a hole opening of 1 1/2". Is there an adapter or a handle set to fit this opening

I am looking for a Roto Keeper Part G2-STRKR-*011 could you let me know if you have this or something very similar. I need about 4 to 6 pieces. Thank you

Our main door handle that is brown with 3 15-16 bolt spread needs to be replaced. If I get the keyed exterior sliding door pul 82-306, what is the component code for the interior door handle. Do I have to buy the kit for 82-033 or is their a separate product code just for the interior handle (3 15 ... (cont.)

Series 700 C45-96X60 the locking handle on the inside has broken off, won't let me open the window to remove the screws to replace the locking handle. Can you help with this.

DEL MAR TORONTO IS STAMPED ON THE CASSETTE. I AM NOT ABLE TO FIND IT IN YOUR CATALOG. PLEASE IDENTIFY THE SLIDING DOOR ROLLER SO I CAN PLACE AN ORDER. I WILL NEED AT LEAST 4 PIECES. SEE ATTACHED PICTURE C/W DIMENSIONS. THANKS, STAN.

Hello Thank you for the great site! Are the installation instructions included with this part, or can you describe how to remove and install this part. Thanks, Jimmy

I just purchased 2 replacement pivots from you as I broke them trying to remove the broken bottom window sash of a 2005 certainteed double hung window. I cant figure out how to remove the sash- the sliding pivot pin holder seems very difficult to turn and I assume you need to turn it up and down to ... (cont.)

us pat #361490 5560082

I can't seem to find the correct top sash guide for the above balance. Please see photos and let me know if you have them or what I can use. Note, a piece may be broken off on this one on the front. I believe it has a small lip, not sure. The biggest issue is the screw hole match up. Thanks ... (cont.)

Our home (built in 1983)has some original wooden sash windows made by Hurd. We need to replace some snap-in glazing. The current snap-in glazing is 9/16" by 15/16". Part # 55-156 looks close but ours does not have the "hook" detail. Would #55-156 work?

These windows by pella were installed in 1992.These cranks are to open casement windows and often become loose or the treads become non functional.We have 3 or 4 such bad cranks , needing replacement or repair.

Hi, I have two sets of window channel balances to fix. I would like your help verifying that I'm buying the correct replacements. One set has the indication "25C" on the side, and the other has "16A". Both are non-tilting and have 1/2" channel width. The actual channel length appears to be 26" an ... (cont.)

I think I need Series 390 28 inch channel balances. The stamp on it is 2740. Can you confirm?

We just moved into a house with a broken screen door handle. It does not have an inset and I can't seem to locate one to replace it. Maybe it just needs a new spring. The handle just hangs down with no resistance. It turns on the inside and outside together. But does not stay in place on the ho ... (cont.)

I am searching for balances to repair this window. There are two 25" balances per side. Will the Series 751 balance meet these requirements?

I have included a picture of what I am looking for. I did purchase what I thought would be the handle but that did not work. It was 82-060. Would you please help me and see if you have the part I am looking for. I will need to return the handle I purchased. Thanks you, Lisa

Hi! I bought from you a pella window crank 39-097.But my problem is the new arm is not the same as mine.I send 3 pics with my email.Do you have a part like my old one? Regards! ERIC

I need to replace the spiral balances in 32" wide by 20" high by 1 1/4" thick wood window sashes. Each sash has two 27 1/2" by 7 1/2" glass panes. The house was built in 1963. The spiral balance diameter is 19" by 9/16" and the plastic tube color is gray. There does not appear to be any color co ... (cont.)

I am a first time window repairer and I have selected 2 each S380-27 channel balances to repair my window. I also need the sash guides but could not find any in your listing that have the top-to-screw-hole dimensions of 1-3/8". The windows were made by Alcan about 25 years ago. Please see attached p ... (cont.)

I don't have a camera to send pictures, but I've measured and re-measured balances, attachments, and windows. I'm fairly confident that I can go with the Non-Tilt Series 351 (1/2 wide) as the top attachment 19-002, and the shoe attachment 15-002 (1x1) match exactly with the measurements on your sit ... (cont.)