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Door & Window

I need to replace 4 Caradco window cranks and hardware. Are the cranks standard for all windows or do I need a serial number, if I do where is it located on the handle. How do we determine if the crank is a left or right opening operator? We can't open the windows to check bc they arevery diffic ... (cont.)

Hello I have damaged balance .I believe its a coil balance. How do I diagnose which balance is correct one on your website? Also pivot shoe is broken. Thanks Jason

I need to replace some window balances which appear to be series 380 (w/#19-005 bottom clip) or 385 (w/#19-004 bottom clip) but your website depicts these clips identically. How do I determine the correct clip? Inside dimension of my channel is 1/2", wing to wing width of clip is 15/16" and heigh ... (cont.)

I need to replace the part being discussed on Swisco. I ordered the same part in 2009 from BestBuilt Windows. They are not available by telephone. The crank handle has popped, and I guess I need to replace the whole mechanism. The part number on the invoice was 40001000. The number under ... (cont.)

the stamp on the balance reads 31 5 EQ Caldwell and it is 32 inches long which channel balance and ends do i need

I have a couple of window balances to replace. The metal portion is 21 inches long, not including the plastic ends. The metal portion is 0.5" wide by 0.625" deep. The stamp reads "20 5 IW CMC 7". It is for a Milgard, single hung, non-tilt window. The portion of the window that it lifts weigh ... (cont.)

I've got a reasonably new Andersen sliding patio door - about 3 years old. The door is in good shape except the latch receiver no longer stays in place - it slides down about 1/2 inch so that it does not align w. the latch. What do I need to do to fix it/replace it. I currently am holding it in plac ... (cont.)

I am looking to replace the locking portions, or maybe the entire handle/lock, for this door handle. I do not know the manufacturer of the door (or the hardware), which is 1" thick. The door was installed in 2006, but the company that installed the door is clueless about replacing the hardware (wh ... (cont.)

Donna from SWISCO posted this information on Sept.9,2011. How can I get these clips for the grille on my windows? Please advise.

Will Swisco patio roller # 81-151 replace truth hardware 30410?????? attach is a photo for you.

I have a bunch of windows in need of this latch I attached a picture of (with dimensions). I was hoping you may have something that will work. Please help...

I have Anderson double hung windows. I need to replace a sash balance. The lower pane glass measures about 32 1/2 by 20 /12 inches. The significant numbers that I can find are 11600-3 on the top side and 11600-17 on the bottom (as it is screwed into the window). The numbers in the corner are mu ... (cont.)

Hi, Please help me to identify my broken channel balances. There are only some ink printed characters on the metal that reads "29 9 38# KO CALDWELL". There is no other identification on the channel balance. Enclosed please find the top and bottom brackets. THANKS IN ADVANCE. Tim

Hello, I was trying to find the replacement balance for 27-4 on the site and couldn't identify a similar product. It looks like mine comes with 19-005 top head and 15-001/002 shoe. Attached please see the pics - which one should I order?

I need a part to replace the lock. Please advise.

I am trying to find a replacement handle for a Harvey 6ft slider installed in 1981. would a photo help you? thank You Lois

Thanks for posting! Have you seen our 26-379 Pivot Bar Assembly? This appears to closely match your own hardware. Please compare the two and let me know if you agree!

I have your replacement handle, but the lock fell down (when I took the old handle off) - ? How do I install the new lock and handle (Ok, the handle is not hard to install once I put that inside lock where it belongs) HELP! thank you

I want to make sure I do not order the wrong parts for my house. We are trying to sell it so I am replacing the old spirals. I have attached images for you. I am going to need 32 29" ones and 10 of the 17". There is so much paint on them I can not see any names or numbers. I was looking online a ... (cont.)

Hello, I need spiral balances for wood sash double hung windows.Specifically need the foot that attached under the sash. Specs: sash weight 12 to 13.5 lbs. Tube dia. 5/8 Tube length 22in. and 24 in.(8 each) Do you have these? Thanks, Jim