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Door & Window

I am replacing the spiral springs on my sash windows and don't know what colour of spring to purchase. Each window is supported by two springs of diameter 9/16" and length 29". Each window weighs approximately 25 lbs on my bathroom scale. Thanks for your help. Mary Ann

I need (2) rollers. see attached pics

Hello, I am refurbishing my condo I just purchased. Built in 1970s and am looking for part that was missing from my window frame of one room. I need the main piece located on internal frame of window, as well as the piece (hook) installed on the framework that opens out. I need two full sets. I ... (cont.)

I have a block and tackle balance that busted. I made some repairs and it worked for a few months. I do not know the window manufacturer. The only label on the window is the AAMA cert sticker. Is the balance I have one of yours? If yes, where can I get some (if one goes, others will go)? Bill ... (cont.)

70-143P ... I have pella screens from 1992, would this be the clip to buy. Would you be able to tell me how one actually does the replacement?

it appears I need to replace the window balance since the plastic centering pulley the cord runs on has broken and it doesn't appear that it can be replaced as a separate piece. I have Kinco windows in our mobile home and as far a a part number for this part, the only thing I see is #26 3. The met ... (cont.)

Hello, Attached is a set of pictures for a hinge set for a three pane aluminum awning window. The picture set start with the complete assembly and follows with close ups of the different parts. The complete assembly is assembled with rivets. I recently purchased from you part numbers 39-259 & 2 ... (cont.)

I have a Hurd bow window in this house I just purchased with a malfunctioning operator. The window was manufactured circa 1993 (the house was completed in 1994). The operator (shown in the photo for the left casement) is a single arm. I estimate the window to be about 20" wide. I want to replace the ... (cont.)

Hello, I need to replace the covers/operators maybe handles (not sure what I need) for my old casement windows. There is a small white label on the window that is an upside down triangle with a capital letter A and W within. Underneath that there is a smaller circle with an X and I I need to know ... (cont.)

We have several broken parts the markings 30 XHD 26 XHD Do you have a compatible replacement part? If so, what is your part number and where can I get a picture of it and pricing we nee approximately 12ea 26's and 4ea 30's I think that the "shoe" (Photo "26 HD Mrvn Tlt Blnc Shoe") is you ... (cont.)

I need to know how to remove the molding to access the crank screws for replacing the the crank.

window will not stay up. does taking out the spiril balance release the tenison. could the tenison have been lost causing the window not to stay up? If I replace the spiril balance 3/8" series 900 23" on both sides of my window do I need the charging tool to recharge the balances? Or do the new ba ... (cont.)

I am wondering if it is possible to replace the lower hinge without taking out the side jamb? Is it possible to just remove the four screws holding the hinge and the sill and swing it out of the jamb? If not, there seems to be no way without completely removing the entire assembly to get a new hin ... (cont.)

my sliding door looks form out side with the key, but when try to lock form inside using turning lever, it doesn't lock some time. every time we pull down to lock, it release back. after couple of attempt it locks but if we try to roll around the door side ways it unlock. do you think that is it tur ... (cont.)

Thanks for contacting us! Are you sure you have a Pella brand door? I do not believe that the 81-030 Acorn Patio Sliding Glass Door Roller can be used for Pella doors. Could I perhaps see a few pictures of your existing roller? Make sure that it's fully removed from the door before you take the pict ... (cont.)

I have removed a balance from a window. Our windows are circa 1966 and we have quite a few broken cords at this point. I am unable to find the correct replacement part. Can you guide me? I have attached a photo of the unit.

I have a broken window balance in one of my aluminum windows I would like to replace. The only stamping I found on the balance was 27C B.S.I. My home was built around 1985 so would you have a replacement balance for this window. I also have 6 other window that are the same so I would like to repl ... (cont.)

I need to replace 4 Caradco window cranks and hardware. Are the cranks standard for all windows or do I need a serial number, if I do where is it located on the handle. How do we determine if the crank is a left or right opening operator? We can't open the windows to check bc they arevery diffic ... (cont.)

Hello I have damaged balance .I believe its a coil balance. How do I diagnose which balance is correct one on your website? Also pivot shoe is broken. Thanks Jason

I need to replace some window balances which appear to be series 380 (w/#19-005 bottom clip) or 385 (w/#19-004 bottom clip) but your website depicts these clips identically. How do I determine the correct clip? Inside dimension of my channel is 1/2", wing to wing width of clip is 15/16" and heigh ... (cont.)