Viewing all customer Discussions for:
Door & Window
Home Owner
NY
Jul 24, 2012
Home Owner from NY
Jul 24, 2012
Gliding Patio Door Auxiliary Security Lock
do you happen to carry the Andersen Gliding Patio Door Auxiliary Security Lock?
Landlord
davis, CA
Jul 24, 2012
Landlord from davis, CA
Jul 24, 2012
Clamp-type pull for patio door
Do you have a part similar to 82-306 that is a clamp type pull ? I am trying to find a replacement handle for my patio door. Although a part like 82-306 works as a keyed lock, it sticks out too far too allow a screen to pass over easily. the original clamp type pull did not have this problem. Th ... (cont.)
Handy Person
VA
Jul 23, 2012
Handy Person from VA
Jul 23, 2012
Anderson 2032 window sash balance
Need 2 sash balances for Anderson window: Model 2032 Number on top: 11600-3 (easy to read) Number on bottom: B93 4/19 236 (difficult to read)
Home Owner
Lackawanna, New York 1...
Jul 23, 2012
Home Owner from Lackawanna, New York 14218
Jul 23, 2012
Tilt window spiral valves replacement including new pivot shoes and sash stops
Need to order replacement parts so that windows can become operational again. From your video, the spiral valve appears the same as your series 600 How can I confirms this before ordering? Are there different lengths? Regarding one of the spiral valves I have removed, the spiral blade inside the ... (cont.)
Quick Learner
Colorado
Jul 23, 2012
Quick Learner from Colorado
Jul 23, 2012
Awning Window crank
Please help me identify which replacement crank I need for my windows....
Handy Person
North Carolina
Jul 23, 2012
Handy Person from North Carolina
Jul 23, 2012
Need T-lock balance shoe
Thanks to your catalog I see what the name of the part is. As you might be able to tell, the upper section of the shoe is seriously bent--probably because the channel detached and the shoe rotated in the jamb. The channel has the stamped markings: 34B B61 TF I might need the channel and shoe ... (cont.)
Home Owner
San Diego
Jul 23, 2012
Home Owner from San Diego
Jul 23, 2012
window crank for casement window
Can you please let me know if you carry something similar to this
Quick Learner
queens,ny
Jul 23, 2012
Quick Learner from queens,ny
Jul 23, 2012
replacement operating system
does it match operating sysmems 39-091,39-092?
Home Owner
Portola Valley, Califo...
Jul 23, 2012
Home Owner from Portola Valley, California
Jul 23, 2012
special order balance? 27-1/2" length
I need 8 replacement balances for my NuPrime windows. Your Series 351 appears to be the replacement, except that my existing balances are 27 1/2 inches (the aluminum part) and that size is not in your catalog. Also my existing balances have the following code stamped on them 2820B if that hel ... (cont.)
Handy Person
San Diego
Jul 23, 2012
Handy Person from San Diego
Jul 23, 2012
Assistance in finding Channel Balance
Photos enclosed; ends look different than your examples and length of metal channel is odd. Early 1970's construction. Non-tilt, 1/2"(9/16")channel 920 stamped/punched into frame, nothing else. Top plastic piece has a small "tit" that goes into metal piece in window frame. your 700 series t ... (cont.)
Home Owner
Columbia, MD
Jul 23, 2012
Home Owner from Columbia, MD
Jul 23, 2012
question about a channel balance match
I am having trouble finding an exact replacement for the support channel balances. I will attach some pictures of the ends and maybe you can give me the correct parts #. The rods are 1/2" X 31" and are stamped 3030. Thank You
Home Owner
Grand Rapids, MI
Jul 23, 2012
Home Owner from Grand Rapids, MI
Jul 23, 2012
replacment window handles, Truth
My handles don't work well, can open but not close - as if grooves on cranks don't match cogs. Attached are pictures of the mechanisms. The only identifying mark is it says Truth on the mechanism. Hopefully you can identify and help with my situation. Thanks!
Home Owner
WV
Jul 23, 2012
Home Owner from WV
Jul 23, 2012
how to replaceme 36-030
how do I get the shoes on the awning window bar? The bar is flattened on the ends and therefore the ends are much larger than the shoe cyclinder. Thanks!
Quick Learner
Valencia, CA
Jul 23, 2012
Quick Learner from Valencia, CA
Jul 23, 2012
non-tilt window channel balance
I'd like to correctly identify the replacement window channel balance. Attached are pictures of the broken part I need to replace. 9/16 channel width, 30 inch length It seems to me Series 380 or 385 should work, but would like to make sure. Thanks. Peter H.
Jul 23, 2012
Jul 23, 2012
Forever Door screen replacement
55-109, is a flat rigid screen spline that is normally used to repair Forever Door screens, we have not come across a different material used by that company. If your original spline looks like the 55-109 you cannot replace it with a different spline and you must use standard screen mesh, it will n ... (cont.)
Home Owner
Jul 20, 2012
Home Owner
Jul 20, 2012
1950 Fenestra Detroit Crank
We have Fenestra Detroit cranks on all the windows in our home built in 1950. A few of them are now pretty loose and one unthreads when you crank the window closed. Which replacement cranks do you have that will fit? I believe they are all the same length, but I guess I should open the window ... (cont.)
Home Owner
Reno, NV
Jul 20, 2012
Home Owner from Reno, NV
Jul 20, 2012
Truth window locking handle
I am looking for a replacement handle for my window. The part has Truth 45200 on it. It looks like the Truth 24.25 locking handle on their website. See pix. Are they the same part? How much for two? With slow shipping. Bob
Quick Learner
st louis mo
Jul 20, 2012
Quick Learner from st louis mo
Jul 20, 2012
10#31 andersen balances
my stamping is 10#31 5-87 also says 11600-17 which balance do i need john
Handy Person
Prosser, Wa.
Jul 19, 2012
Handy Person from Prosser, Wa.
Jul 19, 2012
Replacement parts for US Bi-fold doors
I have three sets of doors by US plywood. The pins are 5/16 by 51/4 long. The top pivot pin looks like the Fenestra pin and spring. the bottom slide pin is threaded at the bottom of the pin with the nylon peice measureshole size is 3/16, the ring is 5/8, and the end is 3/8. I am not finding the repl ... (cont.)
Home Owner
San Jose, California
Jul 19, 2012
Home Owner from San Jose, California
Jul 19, 2012
Channel Balance 2690 FG BSI
Can you please tell me how to order a replacement channel balance for the one shown in the attached photos? The markings are 2690 FG B.S.I. 35 The length is 27" Thank you.