Viewing all customer Discussions for:

Door & Window

If anyone can help quickly, that would be greatly appreciated. We followed the video and got access to the sash balance for a 1987 Anderson Window, but the code on the sash balance isn't anything remotely like the sash balances on this site (or anywhere for that matter) The number imprint ... (cont.)

Could you please let me know if the spiral balancer for tilt window (3/8", 28" length) is available with the green tip? Is there a difference between the red and green tip for this balancer? It is for a dual pane window. Thank you!

how do I know which spline I have? it is written TRUTH on the handle thanks for answering to me

I have Marvin double hung tilt windows and need to replace a pair of balances. The old balance has 22 xhd stamped on it and is 23" long and is 9/16" wide with a ribbed channel. Would the S751-23 be the correct replacement balance? Thank You, Grant `

I have a Casement bay window where both the left and right operators are broken. I can not identify the brand of the window. Please let me know if you have any information from the attached images. Thank you!

I need 2 window balances for a NUAIR window on a home built in 2005 with 1/2 inch channel width, 35 inch length and the following stamp: 34-9 CA2 CMC 4. I think I need Series 380 or 385, but I'm not sure about the shoe size. Please advise.

I have a 26" 3/8" tube with a black tip do you offer a replacement? Thank you. Ryan

I need to identify the correct spiral balance for a tilt in style double hung window. The diameter is 5/8", the tube length is 23", and it has a red tip.

Lower window will not stay up. Do you have a diagram showing how it works and what parts I would need Thanks ,Bob

I have a customer that wants to replace the balances in some of there older Andersen window it has only part # stamped on it U317P27 1275 Can you tell me which product number would work for these windows. Thanks

I think I have the above latch in my tilt windows that were made by a local company that has gone out of business. How do I remove and replace broken latches? Do I have to disassemble the whole window frame to get at the internal latch. There are screws located on the edge of each corner, but I d ... (cont.)

I have older Coradco windows that drop so I'm looking to replace the balances. The only marking/number I can find is 20, I've attached a picture. The knife lock shoes are the same as your 15-014's. I pulled the balance out. It is identical to the S751 ribbed series. It is 21" long so I assume I ... (cont.)

I need 100 sets of the latch assembly and hinges. I have attached both a full latch and the pieces. It is a tilt latch window assembly. Also we show that you received the actual parts.

Hello, I need to replace the spiral balances in my windows. I need a 15" spiral balance but I am not sure about the shoe or sash guide. I attached 2 pictures. One is the spiral balance. The second picture is of the side of the sash which has a 5/8" channel along the side. It has 2 holes in th ... (cont.)

This is easy to install but keeps creeping out and I have to cut it off. Is there a way to keep it in the slot at the bottom of the door? Thanks

Need help with ordering the right part for one window. Part # 2730 BSI. Total length is 29". See pics. I would replace them in a pair. Thanks Ted

Could you assit me in selecting the correct balance? I am looking for a 1/2" x 27" Channel balance for Milguard window. The body of the broken balance has the following code printed on it "26 5 DW CMC 10". I have attached photos of the balance. The bottom shoe is 1" wide. I think a 27" Series 385 ... (cont.)

I need a right hand crank mechanism for a Pozzi window installed in 1986. The mechanism has a ribbed post for the crank handle plus 3 arms that articlate when the crank is turned and thus open the window. thanks for your quick reply. The window itself is about 30" x 60". If you need more informatio ... (cont.)

This is the part I'm looking for. I'll send a few other shots. It came out of a vinyl replacement window. Because this part is broken the window won't stay open and will just slam shut. The part is installed in the corner of the window and there's a spring in it. It measures approx 2 7/8" long ... (cont.)

Can you help me find a replacement for a Caradco window hand crank part number II 45054? Thanks Jim