Viewing all customer Discussions for:
Door & Window
Home Owner
Redondo Beach, CA
May 2, 2012
Home Owner from Redondo Beach, CA
May 2, 2012
International sliding glass patio door wheel
Hi, I am looking to replace the wheel assembly for our sliding glass door made by International. Attached are photos. Can you guide us to which wheels we should use? Thank you. Todd
Landlord
Dayton, OH
May 2, 2012
Landlord from Dayton, OH
May 2, 2012
Help identifying tilt window hardware
Please help me identify these parts. 1. I need a left and right tilt latch. 2. I need 2 pivot lock shoes. The dimensions look like your part number 15-135, but it is slightly different in appearance. 3. I need one lock and keeper 4. I need one pivot bar, but I could not remove it to get a b ... (cont.)
Home Owner
NY
May 2, 2012
Home Owner from NY
May 2, 2012
84-008 vs 84-008M?
My question is what is the difference between the 84-008 and 84-008M? I see the obvious of steel vs nylon but my question is if one is more durable? I have to get a replacement because my 2yr old son ran into the screen and must have kicked it wrong (or right depending on how you look) and the met ... (cont.)
Home Owner
Avon Lake, Ohio
May 2, 2012
Home Owner from Avon Lake, Ohio
May 2, 2012
Die-cast Keeper for Sliding Screen Door
Your Product Code 83-034 shows the z-shaped "die-cast keeper" in the lower right hand corner of the Catalog Cut-Sheet. How/where can I get only said "keeper"(as that is all I need ? Thank you. Dave Moes
Quick Learner
Cary, IL
May 2, 2012
Quick Learner from Cary, IL
May 2, 2012
Casement lock keeper
Does this lock include the sash keeper? If not which one do I use. Description does not address this. Product code 38-144
Quick Learner
Georgia
May 1, 2012
Quick Learner from Georgia
May 1, 2012
Tube Balances
I have some very old windows that were originally rope weight and then converted to spring twist spiral balances. I have about 10 windows that I would like to convert to tube and need some assistance in what to use. The following are dimensions. Current balance "tube" length: 19 1/4" ... (cont.)
Handy Person
California
May 1, 2012
Handy Person from California
May 1, 2012
How to determine stamp option if stamp has worn off?
How do you determine a balance's stamped number if it has been worn away or the balance is missing altogether? I have four sliding windows in which three have no balances and the balances in the fourth have no four digit number as they have worn away over time. These windows were installed in 1962. ... (cont.)
Home Owner
Peck, KS 67120
May 1, 2012
Home Owner from Peck, KS 67120
May 1, 2012
Question about Acorn window balance #2030
my acorn window balance shows an id # of 2030 stamp on it. Does your 21" Series 710 Channel Balance replace my acorn balance? If not do you have one or resource to replace my 2030 acorn balance. Looking forward to your return email. Thank you, Bill
Quick Learner
Gulf Shores, AL
May 1, 2012
Quick Learner from Gulf Shores, AL
May 1, 2012
Replacing Peachtree rollers
message: Our home is located on the beach and we have five sliding screens that are all manfactured by Peachtree. We have continuous problems with the roller system. Many different people stay here and some treat the doors as if they were wresteling with them. The doors came with rollers both at the ... (cont.)
Home Owner
Simi Valley, CA
May 1, 2012
Home Owner from Simi Valley, CA
May 1, 2012
Window Balancer identification
I need to replace some window balancers and there is no manufacturer identification on the windows to be able to contact them to find out what I need to purchase. I believe, from the measurements I've taken, that I need a 33" Series 385 Channel Balance with a 19-005 top and a 15-004 Shoe. The markin ... (cont.)
Home Owner
Northern California
May 1, 2012
Home Owner from Northern California
May 1, 2012
patio screen door spring loaded roller assemblies
I am in need of two patio screen door spring loaded roller assemblies to replace the ones shown in the attached photos. The bracket is approximately 2 3/3" long and it has three holes in the top; one on each end for mounting to the screen and one in the middle for tension adjustment. The metal wheel ... (cont.)
Handy Person
Macungie PA
May 1, 2012
Handy Person from Macungie PA
May 1, 2012
Win-Dor window replacement parts
The windows in my house were supposedly manufactured by Win-Dor. According to my builder, DeLuca, Win-Dor is no longer in business. Deluca provided another manufacturer's name whom I contacted, but I was told they don't have parts that match mine. I attached a picture of the sash balance (stamped ... (cont.)
Handy Person
Denver, CO
May 1, 2012
Handy Person from Denver, CO
May 1, 2012
EntryGard Truth window operator hardware
Do you think I should order your p/n 39-032? The word "Truth" is stamped on one arm and the cover says "Biltbest" P.S. I ordered some replacement parts to fix a window while I visited my Mother-inlaw in South Orange a couple of years ago. She now thinks I am brilliant! Thanks for your help. ... (cont.)
Quick Learner
delaware
May 1, 2012
Quick Learner from delaware
May 1, 2012
need to find replacement for channel balance
Hi, I attached images of the channel balance to be replaced. the stamp reads "30 3 DN CALDWELL". The lenth is 31 and the width is 1/2.Thanks a lot.
Contractor
Coral Springs , Florid...
May 1, 2012
Contractor from Coral Springs , Florida
May 1, 2012
top sash guid
Can't seem to find the one Total height 1-3/16 bottom width 9/16 top 9/16 x 7/8 Hole is in the top half and looks to be only 1/8 down The bottom has a triangle shap hole Thanks Bert
Home Owner
Denver, Colorado
May 1, 2012
Home Owner from Denver, Colorado
May 1, 2012
window tilt latches
Trying to find this latches. Contacted the manufacturer of the windows who is "Traco". They sold the part of the company and have no idea how to reach them. Umberto
Home Owner
GAITHERSBURG, MD
Apr 30, 2012
Home Owner from GAITHERSBURG, MD
Apr 30, 2012
replacement 4 Spring loaded tilt window latches
I have windows that need new spring loaded tilt latches. There is a sticker on the window that says Comfort E2 Low Emissivity Glass, AFG industries. I don't know who made them or how to find the correct latche for my windows. My latche is missing the tip to hold the window in place, which is the ... (cont.)
Contractor
quakertown pa.
Apr 30, 2012
Contractor from quakertown pa.
Apr 30, 2012
anderson window balance 9#27
the balance i have has the numbers 11600-17 and e64 9#27 7 87the glass panes are about 36"w x 22"h what balance should i be using
Handy Person
New York
Apr 30, 2012
Handy Person from New York
Apr 30, 2012
Installing the 70-004 and 70-013
I just purchased loops and screws for the screens, many of which are missing the loops and are in the basement. They were all installed using the same clips. I tried to insert the clip into the screen, and got nowwhere. I can't figure out how to make them tight; I've put a hole in a couple of s ... (cont.)
Professional
boston
Apr 27, 2012
Professional from boston
Apr 27, 2012
mortise lock for arcadia sliding door
I just ordered a new mortise lock #82-232 and was wondering if you have the small thumb turn for operating this lock.