Viewing all customer Discussions for:
Door & Window

Contractor Ft myers fl
Apr 27, 2012
Contractor from Ft myers fl
Apr 27, 2012
Channel balance, glazing, and top sash guide
need assistance with balances found matching top piece can not match bottom, need sash guide can not find match can I send pictures with demensions for you to provide match I also know window manufaturer and model i also need a top sash guide and glazing mike
Home Owner Randolph, VT
Apr 27, 2012
Home Owner from Randolph, VT
Apr 27, 2012
peachtree window latch lock
I am trying to replace the latch lock on a Peachtree Ariel window. I don't see this lock on your site. Please advise if you have a replacement lock for this window. A picture is attached. Thank you.
Home Owner
Apr 27, 2012
Home Owner
Apr 27, 2012
correct balances
Hello, I need new balances for my double hung windows. They are 32 inches, 5/8 diameter and have a white/cream tip. The windows themselves are 48 inches tall by 32 inches wide and are heavy (probably around 40 lbs). I haven't taken them out yet to get an exact weight because I want to have the ... (cont.)
Quick Learner Auburn Mass
Apr 27, 2012
Quick Learner from Auburn Mass
Apr 27, 2012
Certainteed coil window balance
I believe the window was made by Certainteed. The coil is about 3/4 inch wide and it has #403 on it. I am looking for the whole unit. About 1 1/4" wide from the front view. Thanks
Home Owner Mountain View, CA
Apr 27, 2012
Home Owner from Mountain View, CA
Apr 27, 2012
Trying to identify the correct window balance cap
Hi there! I'm trying to identify the correct window channel balance cap for a replacement order. I have two different window balances on two different windows that need replacement... one has a 19-005 top cap and the other a 19-002 top cap. I'm essentially stuck trying to figure out whether they hav ... (cont.)
Home Owner Sunnyvale, CA
Apr 27, 2012
Home Owner from Sunnyvale, CA
Apr 27, 2012
Latch and Pull Assembly
Marking is two springs that might be for MM or MW or even WW. Enclosed is a photo.
Home Owner Cleveland, Ohio
Apr 26, 2012
Home Owner from Cleveland, Ohio
Apr 26, 2012
Door Roller Unit, 40 years old
This unit is approximately 40 years old. Is there a replacement unit?
Contractor Virginia
Apr 26, 2012
Contractor from Virginia
Apr 26, 2012
Window Channel Balance
I have a customer with a broken channel balance for a vinyl window. We do not know the manufacturer but are trying to locate a replacement balance. The only markins on the balance are: k 211000HN
Quick Learner
Apr 26, 2012
Quick Learner
Apr 26, 2012
Replacement Parts Windows
Please note the bottom portion of the sash is torn. Need to replacement the bottom of the sash if possible. It is light sand in color. I need four metal brackets that go into the spiral guide, also black plastic parts that is identified in the downloaded pictures.
Landlord Safety Harbor, Florida
Apr 26, 2012
Landlord from Safety Harbor, Florida
Apr 26, 2012
Channel Balances, Series 350?
I am interested in buying 8 # 2220 and 8 # 1620 1/2 channel Balances with top and shoe attached. I am sending pictures to get the right top and shoe. If you could please help me with this it would be greatly appreciated. I think it is a 350 series but I am not sure. Best regards Rober ... (cont.)
Quick Learner Bristow, VA
Apr 25, 2012
Quick Learner from Bristow, VA
Apr 25, 2012
Channel Balance
The company that made our windows is out of business and I don't know what their name was. I have three broken channel balances. We ordered a 795 from you and it's perfect, almost. The shoe (I think that's what you call it.) is different and won't fit in our sash. I have pictures of the one that ... (cont.)
Quick Learner Cape Coral, FL
Apr 25, 2012
Quick Learner from Cape Coral, FL
Apr 25, 2012
ND awning window operators
I'm searching for replacement awning window operators. The unit are all RH, white, and stamped "ND" on the housing and arm. There is no offset, the top and one bottom hole line up, the vertical hole dimension is 5-1/4" c-c, the bottom holes are 1-5/16" c-c, the link arm is 2-3/8" c-c with a 3/8" l ... (cont.)
Home Owner California
Apr 25, 2012
Home Owner from California
Apr 25, 2012
Rollers and seals
I need replacement rollers and weather seals for aluminum windows from the 60s whose appearance is attached. The roller is a nylon cylindrical wheel about 11.5 mm in diameter (7/16 ") and 5.3 mm thick. The hole is about 3.2 mm. The wheel is held in place and rotates around a nylon "nail" whose rou ... (cont.)
Home Owner Indiana
Apr 25, 2012
Home Owner from Indiana
Apr 25, 2012
Window hardware
Tilt Window 3/8" Diameter Tube Balances 900 series. We need new hardware for Dutch Home 1992-1994 windows. PVC was around the spring tube with a black tip. Tube length is 26" with a 3/8" diameter not including PVC.\
Handy Person Oakland, Ca.
Apr 25, 2012
Handy Person from Oakland, Ca.
Apr 25, 2012
Replacement balance cartridge 23 4 Caldwell LM
the metal portion is 24" long & 9/16 deep it's embossed with "23 4 caldwell LM"
Home Owner 5475 Marsh Hawk Way, C...
Apr 25, 2012
Home Owner from 5475 Marsh Hawk Way, Columbia, Maryland 211045
Apr 25, 2012
Butterfly clips for Anderson Windows
I need butterfly screen clips for Anderson window screens that were installed in 1970. See photos below.
Home Owner San Jose
Apr 25, 2012
Home Owner from San Jose
Apr 25, 2012
Replacement channel balances RYL-017-1
Hi, it looks like one of the channel balance top broke off and need help to ID the correct part to order. I've located your site from the little sticker on the window, but unsure, if this is correct. MFGR: RYL-017-1 Series: VS-5A MST:4-0x6-0 MVT: 48"x36" From researching your site, i thi ... (cont.)
Handy Person delray beach, Fl
Apr 25, 2012
Handy Person from delray beach, Fl
Apr 25, 2012
replacement of channel balances
I moved into an apt. that had a single sash metal window that did not stay open. After a real struggle I was able to remove the window. The window measurements are as follows.The frame is 36 inches wide and 61-1/2 inches high. The removed sash is 34-1/2 inches wide and 32 inches high. There were ... (cont.)
Home Owner Hemet, CA
Apr 24, 2012
Home Owner from Hemet, CA
Apr 24, 2012
Plastic wheels on #81-139 my only option?
My patio door needs new rollers #81-139 - this new version has plastic wheels; the old ones I'm replacing are steel. I read 2 posts here that indicate: (1) plastic wheels are the only option for this item #81-139 and (2) steel is a longer lasting choice. Am I stuck with plastic wheels? ... (cont.)
Contractor Suffield , Ct.
Apr 24, 2012
Contractor from Suffield , Ct.
Apr 24, 2012
Silverline Window Hindge
SilverLine Aluminum Single Hung Window Parts Hindge which allows the lower sash window to pivot in for cleaning.