Viewing all customer Discussions for:
Door & Window

Home Owner Bridgewater, NJ
Nov 4, 2011
Popular Question Badge
Home Owner from Bridgewater, NJ
Popular Question Badge
Nov 4, 2011
How do I actually install take-out clips?
I feel like an idiot writing to ask about this, but I cannot figure out how to install these take-out clips to replace some that I broke during some recent channel balance replacements. No matter how I try to put them in, I can't seem to get both the top and bottom to go in place. Can you ... (cont.)
Contractor MI
Nov 3, 2011
Contractor from MI
Nov 3, 2011
Window Latch ID help
looking for replacement latches 4608 1/2w
Handy Person Newtown, CT
Nov 3, 2011
Handy Person from Newtown, CT
Nov 3, 2011
Removing a jamb liner to install a channel balance
I'm about to order 2 S751-25 with the 24HD option. Could you tell me if I'll have to remove the vinyl jamb liner to install the new channel balances?
Quick Learner Genava, IL
Nov 3, 2011
Quick Learner from Genava, IL
Nov 3, 2011
Wood Casement Operator
I have a double casement pella window that is 23 years old. They will not open. I took them apart and see the operators are broken and the hinge sliders are bent. In replacing the operator it looks like I need to remove a trim piece of wood to access the mounting screws, is this correct? Thank you ... (cont.)
Contractor Pinellas park, florida
Nov 3, 2011
Contractor from Pinellas park, florida
Nov 3, 2011
Wheel for sliding glass door roller
I need a 1-3/4 metal wheel with axle for a Sliding Glass Door. The doors are between 30 and 60 years old. They have 2 metal plates that the wheel goes between and the axle goes from one to the other. The doors are 48 inches wide. If you need a pic let me know and i'll send it.
Quick Learner Sacramento, CA
Nov 3, 2011
Quick Learner from Sacramento, CA
Nov 3, 2011
Channel Balance ID help
Hello, I'm looking to replace two channel balances. Photo attached. Wide: 1/2" Long: 16" and 15" Stamped: 15 3 FT CMC 2 14 3 HS CALDWELL Can you help me? Thanks!
Handy Person Knoxville, TN
Nov 2, 2011
Handy Person from Knoxville, TN
Nov 2, 2011
window channel balance
Could not determine if channel balance is S351 or S390 series or special order. Channel width is 9/16". Length is 25". Markings on channel : 24 3 LJ Caldwell Photos attached.
Handy Person St. Augustine, FL
Nov 2, 2011
Handy Person from St. Augustine, FL
Nov 2, 2011
Top sash guide ID help
the channel balances on either side of my windows are "stopped" by the piece. This is screwed into the window not the frame. The dimensions of the piece are 1 7/16 x 5/8 x 1/2" (at it's deepest part.) Was wondering if you stock these? Thanks, Andre
Quick Learner florida
Nov 2, 2011
Quick Learner from florida
Nov 2, 2011
Channel Balance 29-6 stamp
Hi please help me to replace these block and tackle window springs. I have attached pics also. 30" channel the window sash weighs 31 pounds. stamp on channel is - 29-6 IA2 cmc6 Thank You
Home Owner Clarksboro, NJ
Nov 2, 2011
Home Owner from Clarksboro, NJ
Nov 2, 2011
window crank, MFG: Patriot
looking for a replacement window crank, window MFG: Patriot
Home Owner Baden, PA
Nov 2, 2011
Home Owner from Baden, PA
Nov 2, 2011
Operator Cover and Window crank
I eyed up the old part and incorrectly ordered item number 39-155. Now that I took out the old part I see the new one won't fit. I can now see numbers stamped on the old crank: on the gear is 30844R and on the lever is 30842R and the word "TRUTH" is also stamped on the assembly. Could I return the u ... (cont.)
Home Owner Colorado Springs CO
Nov 1, 2011
Home Owner from Colorado Springs CO
Nov 1, 2011
Frame for 81-030 is too tall
I ordered two sets of double rollers that I thought were the right ones for my sliding glass door (Item # 81-030). The style is right and wheels are 1 1/4 " but the frame is too tall (1 1/8" and mine is 1"). The length, width, and wheel diamater are all correct, but I just can't find the right one ... (cont.)
Home Owner San Mateo, CA
Nov 1, 2011
Home Owner from San Mateo, CA
Nov 1, 2011
Replacement wheels for a Del Mar roller
We have sliding glass doors for closets, that are probably from the mid-1970's or early 1980's. The wheels have cracked and we'd like to replace then. I pulled out the wheel and housing and took some pictures. This exact Del Mar wheel is not on your web site but there are several that are very ... (cont.)
Quick Learner Boca Raton FL
Nov 1, 2011
Quick Learner from Boca Raton FL
Nov 1, 2011
Pivot pin 5 1/2" length
need to know if you carry these pins, (pics attached). Metal pins,approx, 51/2" long, pin head w/ adjust approx. 5/16 in diameter and set pin 1/4 " please let me know and how much. Thanks Dave
Quick Learner downers grove IL
Nov 1, 2011
Quick Learner from downers grove IL
Nov 1, 2011
More handle options for 40-174?
Is there another handle option availalbe for this door with a lower profile inside handle? After installing a new wood door the storm door and wood door handles hit and do not allow me to close and latch the storm door.
Home Owner
Nov 1, 2011
Home Owner
Nov 1, 2011
Screws for a 39-139
I purchased this item to replace an existing bent crank with missing screws. What size and type of screws should I purchase to install this item?
Home Owner Selkirk, NY
Nov 1, 2011
Home Owner from Selkirk, NY
Nov 1, 2011
Screen Spline Issues
I purchased Product Code: 55-109 for our front screen storm door. It works great on most sides. There is one spot almost 5-6 " long where super glue was used prior and has clogged up the grooving. The purchased spline has no groove to hold it in place. The part where the spline will not go i ... (cont.)
Home Owner Addison, Illinois
Nov 1, 2011
Home Owner from Addison, Illinois
Nov 1, 2011
Sliding Window Roller
I have 2 separate windows with 2 each sliding windows where the rollers have rusted and the windows do not slide very well. I found that three of the rollers you advertise online are similar. (see attached images) 87-036 also appears to be similar but the size is off 87-010 appears to be the ... (cont.)
Quick Learner New York City, NY
Nov 1, 2011
Quick Learner from New York City, NY
Nov 1, 2011
Can I make the 82-055K lock from the inside?
I need a lock to put on my terrace door and I don't know if you sell the part I need. I have a slider door made by Acorn DorWal. I would like to lock the door from the inside to keep my small children from opening the door. The handle inside the apartment has # L-12D on it and the piece on the outsi ... (cont.)
Home Owner Endicott NY
Oct 31, 2011
Home Owner from Endicott NY
Oct 31, 2011
Spline for old storm door windows
Hi Swisco. We have a storm window spline that is similar to several that you offer, but not sure which is closest. It's about 13/32 wide and 7/32 in height (see pictures), and the frame is 5/16. Which would you recommend?