Viewing all customer Discussions for:
Door & Window

Quick Learner Heath, Texas
Sep 26, 2011
Quick Learner from Heath, Texas
Sep 26, 2011
Double Roller
Product Code: 81-004 Air Control Roller single wheel assembly replacement. I have 3 sliding glass doors that are custom made 4'x8' and are very heavy. I would like to replace with a double wheel assembly. Can you recommend a replacement.
Home Owner Chicago, IL
Sep 26, 2011
Home Owner from Chicago, IL
Sep 26, 2011
need awning window crank replacement
The crank on my awning window is broken. There are no markings on the crank but the window has some etching in the bottom left hand corner. It says IGMAC, IGCC CBA, LoE, Cardinal, CIG-3, 4-97. It is a scissor like crank with two arms. Any assistance you can provide me is greatly appreciated. ... (cont.)
Handy Person New Jersey
Sep 26, 2011
Handy Person from New Jersey
Sep 26, 2011
Is 84-031 stronger than 84-001 roller?
I keep replacing my 84-001 nylon rollers. I'm lucky if a pair lasts a summer. The part that fails EVERY time is the rivet connecting the spring steel to the wheel bracket. The track is clean and the door is handled gently by adults. Would 84-031 rollers be more durable? Thanks.
Quick Learner Colorado Springs
Sep 26, 2011
Quick Learner from Colorado Springs
Sep 26, 2011
Pella Sliding Screen Door Part
Hello, I need help inentifying this part which is located on the bottom of the screen door, it is not a roller but looks more like a guide that used to ride on the bottom track, there are 2 per door. This door was installed in 1994 and the main door is a hinged patio door. Thanks for any help Ralp ... (cont.)
Home Owner Southern California
Sep 23, 2011
Home Owner from Southern California
Sep 23, 2011
Window roller w/ plastic housing
Hi I am looking for some roller replacements for my windows. I cannot tell you what kind of windows they are. Here is a picture of the roller. I need 10 of them. Dimensions 1 7/8 long, 7/16 wide, 7/16 high plus 1/16 for roller protrusion, 7/32 roler width. If you have a full metal replacem ... (cont.)
Landlord PA
Sep 23, 2011
Landlord from PA
Sep 23, 2011
Spiral Balances: same length top and bottom, tip color
I am in need of spiral balances for double hung windows. In the past, all the windows I've replaced spiral balances on had the same length balance for top and bottom sashes. On these windows, I noticed the bottom balance is 33" long while the topis 31". I didn't know they could be different. Can you ... (cont.)
Quick Learner milford, ohio
Sep 23, 2011
Quick Learner from milford, ohio
Sep 23, 2011
Replacing deadlock 2573558 with 82-037
will the 82-037 replace my 2573558 obsolete deadlock
Quick Learner Rochester Hills, Mi
Sep 23, 2011
Quick Learner from Rochester Hills, Mi
Sep 23, 2011
Roto operator base
The part number I have is G2-0SCP-02 or G2-DSCP-02. The one I have seems to be different to the one in the catalog. The overall lenght is 5 3/4" the width is 1 1/2" and 5/8" tall. Thanks Todd
Quick Learner Alpharetta, GA
Sep 23, 2011
Quick Learner from Alpharetta, GA
Sep 23, 2011
Casement window crank
The crank on our kitchen window has been broken for years. The cover on the crank says "Monorch, " as far as i can tell.
Handy Person Los Angeles
Sep 22, 2011
Handy Person from Los Angeles
Sep 22, 2011
Channel Balance 26 5 HV CMC 2
I need replacement channel balances for my milgard window. The current balance is stamped "26 5 HV CMC 2" and I do not know which balance to order.
Quick Learner Green Bay
Sep 22, 2011
Quick Learner from Green Bay
Sep 22, 2011
Casement Window Crank Operator
My Casement window (Norco)crank operator (scissor type)is damaged and no longer allows me to close the window. The threaded portion around the crank shaft/screw backs out of the operator during closure attempts. the arms that attach to the window sash bracket have the number 30895 ... (cont.)
Contractor Chatham, MA
Sep 22, 2011
Contractor from Chatham, MA
Sep 22, 2011
Caradco window crank
We need a Caradco window crank that is 13 1/2". Do you have these? Am I measuring it right, I went by your drawing of how to measure. We bought these windows in early 1970's. THanks
Quick Learner West Chester
Sep 22, 2011
Quick Learner from West Chester
Sep 22, 2011
Patriot Window "chimney blocks"
Are you a source for the "chimney blocks" necessary to repair Patriot Windows?
Home Owner WA
Sep 22, 2011
Home Owner from WA
Sep 22, 2011
Can you paint the 55-164?
Hi, This looks like it matches the shape of my existing broken glazing, but it doesn't match the color. Will this take paint? Thanks.
Home Owner kewadin, MI.
Sep 21, 2011
Home Owner from kewadin, MI.
Sep 21, 2011
Is the 82-055 available in silver?
Handle is broken, one pictured is very much like it but the wood is much darker, in the picture, and the metal is silver on the broken one not black. Any replacement to match? Not sure how old the doorwall is. Have no pics to send. Needs no key for the doorwall lock. Thanks, paco ... (cont.)
Home Owner California
Sep 21, 2011
Home Owner from California
Sep 21, 2011
Caldwell Channel Balance
I need several Caldwell Series VS-5A channel balance replacements, but cannot determine which option. MFGR RYL-017-1. MST 4-0 x 6-0. 1/2" wide. 5/8" deep. 34" long. Appears to be Series 350 because shoe 15-004, top 19-002, and top sash guide 18-110 match shape and dimensions of what I have. T ... (cont.)
Handy Person Newton, Ma.
Sep 21, 2011
Handy Person from Newton, Ma.
Sep 21, 2011
Casement window operator
What do you call and do you have the mechanism that attaches to the underside of Pella casement window (sash?) that has on one end the piece that fits into the slider channel in the sill, the piece that screws into the underside of the window and a finally a metal bar that attaches to the sill with ... (cont.)
Home Owner White Bear Lake, Minne...
Sep 21, 2011
Home Owner from White Bear Lake, Minnesota
Sep 21, 2011
28HDK Balance Replacement
I need to replace the balances in 3 double hung tilt in windows. The metal channel of the balances are 29" long and the markings on the balances are 28HDK. Can you confirm the 29" Series 751 Channel Balance with the 15-014 Shoe (28HD) is the correct replacement part? The balances I've had replaced b ... (cont.)
Home Owner Orlando Florida
Sep 21, 2011
Home Owner from Orlando Florida
Sep 21, 2011
kinco replacement balance 28 3 E H
I need replacement balances for my Kinco windows. The stamp on the balance is 28 3 E H. I appreciate your assistance.
Home Owner Barre, MA
Sep 21, 2011
Home Owner from Barre, MA
Sep 21, 2011
Pivot shoes for Mastic PVC tilt windows
I would like to buy a few spare pivot lock shoes for Mastic PVC tilt windows installed in our Mass. house in 1999. I'm aware that the company is out of business. I've tried to contact their successor company to no avail. The inside-the-track shoe dimensions are: 1" wide x 1-7/8" high x 1/2" deep. ... (cont.)