Viewing all customer Discussions for:
Door & Window

Home Owner Somerset, NewJersey
Jun 2, 2011
Home Owner from Somerset, NewJersey
Jun 2, 2011
Need to identify the right Window channel Balancer
I have a window of size 23 inches in lenght. It is a dual hung Non-tilt windows. Since the balancers were broken i took them out and gave it to a handy man to search for replacement parts. Unfortunately, he lost both the balancers. I remeber it had 2140/2130 on the channel. Pls take a look at th ... (cont.)
Home Owner Illinois
Jun 1, 2011
Home Owner from Illinois
Jun 1, 2011
Selecting proper window balance color tip
I need to replace window balances that appear to be 22" series 500 but do not have a color tip. Your color codes refer to general weights but how do they relate to an actual weight? My window weighs approximately 12 pounds. Thank you in advance for your guidance.
Home Owner Fallston, MD
Jun 1, 2011
Home Owner from Fallston, MD
Jun 1, 2011
What color is the 59-250 screen spline?
I am replacing the screen mesh in some of my Anderson window screens and see where you recommend 59-250 foam spline as a replacement for the metal spline Anderson uses. Looking at the pictures the spline looks brown. What color is it? Thanks.
Handy Person New York
Jun 1, 2011
Handy Person from New York
Jun 1, 2011
Caradco Awning Window Hardware
I have two Caradco awning windows (I assume they are Caradco as the rest of the windows are in this 13 year old house) that need replacement crank mechanisms. I can attach photos of the elements I currently have in hopes of finding a good match for replacement. The internal worm gear mechanism in is ... (cont.)
Jun 1, 2011
Jun 1, 2011
Custom Balance quote
You would order like this S775-36. Then you would pick 36B with 1" shoe.
Quick Learner San Diego
May 31, 2011
Quick Learner from San Diego
May 31, 2011
20 2 FV CMC 2 Channel Balace
Balance is not stamped but has blue ink printing of the following "20 2 FV CMC 2" Which part do I use? Thank you in advance
Quick Learner Michigan
May 31, 2011
Quick Learner from Michigan
May 31, 2011
BiltBest Window operator 1979 era
Looking for replacemnent parts for my biltbest windows the operator is part number 233 D.C. and all I really need is the handle and worm drive which is broken. I am also looking for the closure latch for these same windows. Thanks
Quick Learner LongIsland,NY
May 31, 2011
Quick Learner from LongIsland,NY
May 31, 2011
Do these parts slide or snap back into the sash?
I purchased part # 26-266 and 26-267 tilt sash locks for my, Do these parts slide or snap rite back into the sash? Thank's. Sal
Quick Learner Tennessee
May 31, 2011
Quick Learner from Tennessee
May 31, 2011
An all metal version of the 15-040 shoe
Hi I am trying to fix a window that looks like it is a series 500 non-tilt spiral type but I am running into a small issues. The current spiral balance shoe that is currently on one of the windows looks just like 15-040N but it is made completely out of one piece of metal. I have ordered the ... (cont.)
Quick Learner Florida
May 31, 2011
Quick Learner from Florida
May 31, 2011
24" and 11" S350 replacement balances
I am looking for Series 350 1/2" Channel 24" length and 11" length Please advise. I only found the 24" on your web sight. Thank you Belle
Quick Learner Saugus, MA
May 31, 2011
Quick Learner from Saugus, MA
May 31, 2011
Pivot Lock Shoe Replacement
Howdy: I'm trying to get my hands on some pivot lock shoes for my wife's condo. Trying to fix the windows before we sell the joint. The pivot shoes on her tilt out's have had the white metal ears in the actual pivot broken and now the shoe will not slide with the window on a couple units. ... (cont.)
Quick Learner Belton, Mo
May 31, 2011
Quick Learner from Belton, Mo
May 31, 2011
Alcoa 1996 vintage window balance replacement
I have several Alcoa (1996 vintage)widows that need the balances replaced. The series 600 Spiral Balance with blue tip appears to be the correct choice. Using your online measurement guide I get measurements of 31 1/2" for the balance tube not including the tip. Do I order a 31" or 32" replaceme ... (cont.)
Quick Learner wichita kansas
May 31, 2011
Quick Learner from wichita kansas
May 31, 2011
Is there a simple way to find the coil balance series?
I have identified the weight of balance I need but don't know how to tell which model I need. Is there a simple way to find out without tearing the window apart? i have attached a couple of pictures. Thanks!
Home Owner San Diego
May 31, 2011
Home Owner from San Diego
May 31, 2011
Bestbilt tilt window latches
I am looking for replacement parts for my bestbilt windows (new home construction 1997/8). The part looks just like 26-193/4 (rollyson top tilt latch) although from center hole to center hole looks closer to 2 19/32 than 2 5/8. The other measurements appear identical. Is this the correct part? ... (cont.)
Landlord Edina, Minnesota
May 31, 2011
Landlord from Edina, Minnesota
May 31, 2011
Gapco Screen Door Roller
Hi there - Wondering if you stock the attached screen door roller - I BELIEVE it is a Gapco screen door. I looked at the spec book for the building, 22 years old, and it listed Gapco sliding patio doors. Let me know if you could help - I would buy a quantity while I am at it. Thank you sinc ... (cont.)
Purchasing Agent Williams,AZ
May 31, 2011
Purchasing Agent from Williams,AZ
May 31, 2011
Need Fenestra operator, 56-16L
I have Fenestra casement operators with the number 56-16L do you have those or something that is compatable?
Home Owner Fennville Michigan
May 30, 2011
Home Owner from Fennville Michigan
May 30, 2011
need 1977 Andersen Perma Shield roller
We need to replace a roller for a 1977 Perma Shield Andersen Sliding glass door. What part do we need,and how much do they cost? Also how long will it take to receive? Is the weather stripping something we can buy at a hardware or is that special order too?
Handy Person Mich
May 28, 2011
Handy Person from Mich
May 28, 2011
What is the purpose of hte 19-029 S clip?
Whawt is the purpose of the S-Clip? To what does it attach?
Quick Learner hewett Point LI ny
May 28, 2011
Quick Learner from hewett Point LI ny
May 28, 2011
7163-2 Andersen patio glass door roller
Anderson says my UNsliding patio door dates from 1986, do I go with 81-128 rollers? Also there is a felt running along the on the bottom of the door that came off is there a replacement? Sort of looks like a sweeper, brushlike. Thanks
Home Owner Honolulu, Hawaii
May 28, 2011
Home Owner from Honolulu, Hawaii
May 28, 2011
How do I remove my old spring tension roller from door?
how do you remove the old spring tenison roller and housing from the existing screen door? I can only find the adjustment screw.