Viewing all customer Discussions for:
Door & Window

Handy Person New Jersey
May 27, 2011
Handy Person from New Jersey
May 27, 2011
Tilt Window Replacement Parts
I'd like to know if you have 17" 600 series spiral balances with black tips? My sashes weigh around 33 pounds (current balances are red tip and are really shot). I also need to replace the pivot lock. It looks like the 15-119 but the cam is white an it seems like it might be a 16th of an inch ... (cont.)
Quick Learner New York
May 27, 2011
Quick Learner from New York
May 27, 2011
wicket screen c clips
I am planning to replace my broken wicket screen frames. What is the wicket screen c clip and do I need them? Also will the foam spline #59-190 work with the wickets? Thanks for you answers.
Quick Learner towaco, NJ
May 27, 2011
Quick Learner from towaco, NJ
May 27, 2011
caradco window parts
I have caradco double hung windows that were installed in 1987 when my house was built. I need to replace the channels in several windows. The existing channels are 24" in length . Two questions--- first, it looks like the channels cannot be removed without first removing the jamb liner, not sure ... (cont.)
Contractor Indianapolis, IN
May 27, 2011
Contractor from Indianapolis, IN
May 27, 2011
need channel balances
we need four of the 9/16'" deep 1/2" wide and 22" long and four 9/16" deep 1/2" wide and 22" long and 8 of the metal pieces that screw into window. The 22" channel balance has code: 21HD on reverse side The 12" channel balance has code: 11TG on reverse side Do you have these? Ken B ... (cont.)
Quick Learner Buffalo, NY
May 27, 2011
Quick Learner from Buffalo, NY
May 27, 2011
Need Andersen balances 11600-17
I'm looking for the right sash balance pair for my window. Andersen, double-hung, glass is 32-1/2"x20" high. They are Andersen Corp. 11600-17 is stamped on one side along with (somewhat unclear) 061 7/27 5-86 Thanks!
Handy Person Brandon Ms 39047
May 27, 2011
Handy Person from Brandon Ms 39047
May 27, 2011
Window Balances for a Jordan window and an aluminum window
I need help determining which window balance replacements you sell to replace mine with.Atttached are some photos of the two diffrerent size balances I need. The newer looking one or shiny one is from an aluminum window with insulated panes 9 over 6,approximately 47" w x 70 3/4" tall, this channe ... (cont.)
Home Owner Florida
May 26, 2011
Home Owner from Florida
May 26, 2011
Awning Window
The house was built in 1958 and these are original. There is a center handle and two hexagonal rods turn in either direction (attached to an extruded aluminum flat bar which is attached to the plates that move the window frames). It is kind of like a drive shaft (the handle) and the axles (the hex ... (cont.)
Handy Person Charlotte, NC
May 26, 2011
Popular Question Badge
Handy Person from Charlotte, NC
Popular Question Badge
May 26, 2011
How do you remove and then install a Lever type operator?
I have been trying to figure out how to replace a broken 39-069 window lever operator for years and now the time really has come! How the heck do you remove the crazy thing? The one pictured is a working window but identical to the broken handled one I want to replace.
Home Owner Loveland Ohio
May 25, 2011
Home Owner from Loveland Ohio
May 25, 2011
Window Channel Balance Retainer
I have a 20 year old house and some of the balance spring retainer clips have broken over the years. I don't know who made the windows but I have been able to get the clip and the spring unit out of the vinyl window. The only numbers i could find was 3430E on the spring retainer which seems to be ... (cont.)
Contractor New Jersey
May 25, 2011
Contractor from New Jersey
May 25, 2011
Casement operator for Woodco window
I am trying to locate one casement right hand operator for an older Woodco casement window. The only markings are "1 RH". picture attached. Any help would be greatly appreciated. Thanks.
Home Owner Crystal City, Missouri
May 25, 2011
Home Owner from Crystal City, Missouri
May 25, 2011
Repairing spring loaded windows
Can my double hung windows be fixed if the cord has broken on the balance knife lock shoe? I have this shoe #15-014.
Quick Learner Park City, Utah
May 25, 2011
Quick Learner from Park City, Utah
May 25, 2011
What is the difference between 59-067 and 59-061?
Can you tell me what the difference is between 59-067 and 59-061 is? Color, size, barbs thickness? thanks
Handy Person silver spring maryland
May 25, 2011
Handy Person from silver spring maryland
May 25, 2011
Andersen Sash Balance - 11600-A-3, 11600-17, 784-696
I need a replacement balance for my Andersen double hung windows. Each window has 24" by 24" of visible glass. Numbers on the old balance are : 11600-A-3, 11600-17, and a third numbe on the tab that is hard to make out: 784-696 (not sure of the first digit). What replacement part should I order ... (cont.)
Handy Person Kings Grant townhome m...
May 25, 2011
Handy Person from Kings Grant townhome marlton
May 25, 2011
3030 channel balances
I need four balances. Photos below. They measure 31" long X 9/16" wide. The townhome was built in 1985 by Ryland, in the kings grant section in Marlton. I don't know the window manuf. Number stamped on balance is 3030. Please let me know price and availability. Thanks, Bob
Home Owner Eureka Mo
May 25, 2011
Home Owner from Eureka Mo
May 25, 2011
replacing Jordan window screen clips
I believe I have Jordan double hung windows in my house, and all of the screen clips are breaking. I have attached 3 pictures of what I am looking for. Thanks Frank B.
Home Owner muskegon
May 25, 2011
Home Owner from muskegon
May 25, 2011
door slider roller
do you have a door roller like this? thanks
Home Owner Rochester New York
May 25, 2011
Home Owner from Rochester New York
May 25, 2011
Window Cranks EntryGard 30350
I ordered the window cranks 9 1/2 with the 3 3/16 per your recommendation after viewing the pictures I sent of the broken cranks that I have. This is my second order that needs to be returned due to non fitting cranks. The first one my fault and now this current order does not fit as well. I real ... (cont.)
Home Owner VA
May 24, 2011
Home Owner from VA
May 24, 2011
My roller looks like 81-007 but with a 1" wheel
I need to replace a patio door roller similar to your 81-007 assembly. The current roller is stamped "138". Is 81-007 the correct replacement? The only difference is the current wheel is 1" (maybe I replaced it at some point?) versus the 1 1/8" on 81-007. All other measurements are the same. Th ... (cont.)
Quick Learner South River, NJ
May 24, 2011
Quick Learner from South River, NJ
May 24, 2011
Will my old 1/8" spindle fit the 40-145?
1/8" Spindle for 40-145?? Will my old 1/8" spindle fit this 40-145 Storm Door Latch?? I do have the "old style" door latches.
Home Owner Woodbridge, Virginia
May 24, 2011
Home Owner from Woodbridge, Virginia
May 24, 2011
Replacement for Wright Products VK1104 Patio Door Handle
I need a Wright Products sliding patio door handle with a lock for a door that has 3-15/16" centers and is 1-5/8" thick. (I bought a Wright Products VK1104 which appeared to be idendical, but it doesn't fit the wider door.) I don't know the product number. Do you have this product? Thanks, ... (cont.)