Viewing all customer Discussions for:
Door & Window

Quick Learner Richmond, Va
Mar 20, 2025
Quick Learner from Richmond, Va
Mar 20, 2025
What is this window handle
Do you know the name of the window? I need to get a handle for the window.
Quick Learner
Mar 20, 2025
Quick Learner
Mar 20, 2025
Rusco windows pivot shoe
I need the shoes, and maybe some other hardware, for my Rusco windows. It has a patent number 5,704,165 on the front.
Quick Learner
Mar 20, 2025
Quick Learner
Mar 20, 2025
Patio Door Roller Assembly
I have not been able to find any part number or manufacture marking on the current roller assembly. The pictures provided include the dimensions. The roller assembly has a nylon/plastic single wheel that is 1-1/8" diameter.
+2
Handy Person Georgia, Savannah area
Mar 20, 2025
Handy Person from Georgia, Savannah area
Mar 20, 2025
Locks for aluminum windows
I have all the other parts that I am looking for minus this lock piece. Measurements: (Pivot) Ball to lock tip is 1". Ball to lift lever is about 15/16". Ball to lock catch is 3/4". Lock: ?? Balance: S900-24 Pivot Shoe: 15-015 Tilt Latch: 26-089BP
Friend Western springs
Mar 20, 2025
Friend from Western springs
Mar 20, 2025
Pella corners
Wanted to know you guys had these in the same color I have in the picture thanks
Home Owner Frederick, MD
Mar 20, 2025
Home Owner from Frederick, MD
Mar 20, 2025
Need a new balancer
Hi, I am trying to find the correct balancer to repair my broken windows. I have about 5 or 6 windows that randomly slammed shut and now wont stay open on their own. the balancer is popped out. The balancer is 30 inches long and has a 30C stamped on the side. It uses a string balance that screws in ... (cont.)
+8
Handy Person Ottawa, kansas
Mar 20, 2025
Handy Person from Ottawa, kansas
Mar 20, 2025
Window hinge/crank out
Hello, I'm trying to repair our window and this particular part in photo number three under the window itself will not stay in the track when we go to crank the window shut. Not sure if we need to replace the track or the hinge or what parts exactly. For reference, the house was built in 1996. Thank ... (cont.)
Quick Learner
Mar 20, 2025
Quick Learner
Mar 20, 2025
Roller adjustment
Hi- checking to see if you have this screw or a similar type that would work to replace some missing adjustment screws that are about 1" long (not including the head)
Handy Person Rochester, NY
Mar 20, 2025
Handy Person from Rochester, NY
Mar 20, 2025
Coil spring balance
Good afternoon. I am looking for two replacements for this balance. Could you please help identify the correct parts?
Home Owner Rockwall TX
Mar 20, 2025
Home Owner from Rockwall TX
Mar 20, 2025
Pivot shoe and coil spring balance unit
I needed these parts for 2 windows. Windows purchased from Window Depot in May of 2013.
+2
Quick Learner
Mar 20, 2025
Quick Learner
Mar 20, 2025
Need replacement window latches
Hi, hoping you can help me identify what latch I’m needing. I’m sorry - these images may be quite large- can try to reduce if needed. I keep ordering the wrong size, so I hope this helps. I’ve ordered a latch from you within the last year
+6
Home Owner Bokeelia Florida
Mar 20, 2025
Home Owner from Bokeelia Florida
Mar 20, 2025
Window channel balance
Part number on old balance is 29 6 AX CMC 1. The sash weight is 32.2 lbs. The metal is 30 inches. I think it is a 380 or 385 seriese. Top appears to be a 19-005. Bottom (not sure, either15-004 or 15-005).
Quick Learner Alabama
Mar 20, 2025
Quick Learner from Alabama
Mar 20, 2025
Quick Learner Lubbock, Texas
Mar 20, 2025
Quick Learner from Lubbock, Texas
Mar 20, 2025
Block and tackle window balance
Good morning, I'm looking for a couple of replacement window balances. The measurements of the metal portion are 5/8 x 28 1/4. There is a 27-3 stamped on the metal nearest the hook end of the balance. I do not know the window manufacturer. I called the builder of the home, and they were no help, eit ... (cont.)
+2
Quick Learner Somerdale New Jersey
Mar 20, 2025
Quick Learner from Somerdale New Jersey
Mar 20, 2025
Identify double coil sash pivot shoe
Need help finding a replacement for this tandem coil shoe balance. It has a black brake on the back, the cast metal pivot pin cylinder is broken, I cannot find a replica anywhere, unless a retrofit is done.
+1
Quick Learner Maryland
Mar 20, 2025
Quick Learner from Maryland
Mar 20, 2025
Wasco sliding screen door hardware
Hello, looking for replacement Wasco sliding screen door roller assembly, these are steel wheel, spring loaded and adjustable.
+1
Home Owner Granger, IN
Mar 20, 2025
Home Owner from Granger, IN
Mar 20, 2025
Need Help with Window Tilt Latch
I have a latch that has totally disintegrated on one window. The photos are of the other side. I am wondering if you have a latch that will work. I will need both sides right, and left. Thank you
+2
Quick Learner Denver, CO
Mar 20, 2025
Quick Learner from Denver, CO
Mar 20, 2025
Window lock and keeper
I need 5 window lock and keeper replacements. It looks like 2-1/4" between screws.
Quick Learner
Mar 20, 2025
Quick Learner
Mar 20, 2025
Need to replace
Here are more photos for you to help me get the part.
Home Owner Madisonville, LA
Mar 20, 2025
Home Owner from Madisonville, LA
Mar 20, 2025
Window Balance
I have a broken window balance and I'm trying to find a replacement. I took pictures of all the pieces I know are relevant but let me know if you need anything else. It says 39D on the side and I think its a closed cam(pic attached) 1 1/4" . It also uses a clip to slide into a squarish hole(att ... (cont.)
+2