Viewing all customer Discussions for:
Door & Window
Home Owner
Rockville, MD
Feb 3, 2025
Home Owner from Rockville, MD
Feb 3, 2025
window part
Dear all, we need a replacement part for a part you can see on the attached photo.
Contractor
Feb 3, 2025
Contractor
Feb 3, 2025
Casement operator
Short arm pivot to pivot ~ 3-15/16" Long arm pivot to pivot ~9-1/4" Surface mount block size = 3-1/2" x 2-1/8"
Home Owner
Racine, Wi
Feb 3, 2025
Home Owner from Racine, Wi
Feb 3, 2025
Patio door handle replacement needed
Need a patrio door handle replacement only. The screw hole deteriorated. Measurements: Top to bottom: 6 1/2'' Hole to Hole: 3 15/16'' width: 1''
Home Owner
Florida
Feb 3, 2025
Home Owner from Florida
Feb 3, 2025
Tilt sash top latch that runs in narrow groove between sash and channel balance
Tilt sash top latch that runs in narrow groove between sash and channel balance. Old original shown in one photo. I bought replacements from you shown in 4 photos that didn't have the sash locks. But don't have the part number. Trying to find what fits, needs narrow point to fit in the sash and ... (cont.)
Home Owner
Pearce, Arizona
Feb 3, 2025
Home Owner from Pearce, Arizona
Feb 3, 2025
Window Parts, Loewen Double Hung
Hello, I have a broken valance in my Loewen Double Hung from around 2001. The valance spring system and the associated peg on the sliding window are both broken. See associated photos. Can I get these?
Landlord
Tampa Bay
Feb 3, 2025
Landlord from Tampa Bay
Feb 3, 2025
Window balance marking 28B USB
Hi,I have a non tilt window balance I am trying to replace, I have narrowed it down to a Series 380 or 385, top shoe should be a match to 19-005, lower shoe most likely is a 15-004 but it is not a visual match. Rather than being a full 1 inch in depth, mine is 15/16, with a different profile. Any ... (cont.)
Home Owner
Okeechobee, Florida
Feb 3, 2025
Home Owner from Okeechobee, Florida
Feb 3, 2025
Window parts needed not sure of make or brand
Hello. I have 6 windows in my home in various states of repair. some need Tilt locks (which I already purchased from your website), some need main locks, some need parts for the balances. Please tell me if you have the pqartws needed to hold and guide the balances and the locks and any other hatdwa ... (cont.)
Home Owner
Warrenville, IL
Feb 3, 2025
Home Owner from Warrenville, IL
Feb 3, 2025
Patio door handle replacement
I am looking for a patio door replacement locking handle. Recently purchased the home and a dummy handle was in place. I need a handle that locks.
Quick Learner
Sallisaw OK
Feb 3, 2025
Quick Learner from Sallisaw OK
Feb 3, 2025
Nami 39998650
I need handle and lock for Nami 39998650 sliding glass door
Quick Learner
San Francisco
Feb 3, 2025
Quick Learner from San Francisco
Feb 3, 2025
Mismatched balances. Some are 2530 some are 2540. With the weight of these windows, I believe 2540 would work better.
My sister lives in San Francisco. I live in Washington state. I'll be traveling there to help with some miscellaneous house projects. I'd like to have materials there when I arrive as I'm only there for a few days. Hopefully, with your advice, we can get the correct balances. They are probably 15-20 ... (cont.)
Contractor
St Simons Island, GA
Feb 3, 2025
Contractor from St Simons Island, GA
Feb 3, 2025
Need balancer(s)
Customer needs 2 new balancers for single hung window. Manufacturer is unknown. Age of window may be 25-30 years. Balancer on right side (looking out) was missing when they purchased the house. Left side is still installed in window Appreciate your help Doug
Quick Learner
USA
Feb 3, 2025
Quick Learner from USA
Feb 3, 2025
Need replacement
Need one replacement Guide Track. Appreciate your assistance.
Quick Learner
Florida
Feb 3, 2025
Quick Learner from Florida
Feb 3, 2025
Pgt window
I need left and right for a pgt tilt 2 5/8 long- 7/16 thick- top 11/16 wide - bottom 9/16
Quick Learner
Portsmouth NH
Feb 3, 2025
Quick Learner from Portsmouth NH
Feb 3, 2025
Triple Track screen panel hardware
3-3/8" overall length with 1" x 1/4" x 3/16" corner key. I need left and right latches.
Home Owner
Florida
Feb 3, 2025
Home Owner from Florida
Feb 3, 2025
All Pgt windows with broken something
Need new parts and I have two kitchen windows that I can not buge up or bring the balance track down. Can you help me
Quick Learner
Minnesota
Feb 3, 2025
Quick Learner from Minnesota
Feb 3, 2025
Simonton Coil Balance Assembly
Hello. I need to replace both the right and left side assemblies of my Simonton Prism window. Do you have parts available for purchase? Thanks. Nick
Quick Learner
USA
Feb 3, 2025
Quick Learner from USA
Feb 3, 2025
Multi Point mortise lock for PGT SGD
Good afternoon, I originally spoke with CS on the phone in regarding a locking assembly and handle for my pgt sgd. please attached photos of parts needed. Thank you! Measurement seems to be 11 inches
Landlord
Palm Coast Florida
Feb 3, 2025
Landlord from Palm Coast Florida
Feb 3, 2025
Trouble removing glass door
Hello, maybe you can help. I'm having trouble getting this glass door( door from 1988,) out to change the rollers I tried to adjusting the bottom rollers still no luck. Any advice? Thank you Jim. P S I've done about 5 other doors,with 100% success