Viewing all customer Discussions for:
Door & Window

Quick Learner California
Jan 9, 2025
Quick Learner from California
Jan 9, 2025
89-042 strike plate
What type of hardware (screw, bolt, nut,) do I use to mount the multi-point strike plate?
Quick Learner
Jan 9, 2025
Quick Learner
Jan 9, 2025
need help
No identifying stamps or engravement, I'm estimating the window to be 30lbs.
+1
Distributor Tyrone PA
Jan 9, 2025
Distributor from Tyrone PA
Jan 9, 2025
universal window 7400 series parts
I'm looking for several replacement parts for Universal Windows 7400 series windows. I found 2 of the parts on Swisco but I'm not certain about the "vent stop" or "vent latch" if that is the name of the part I need. My customer called it the safety lock.
Home Owner Phoenix AZ
Jan 9, 2025
Home Owner from Phoenix AZ
Jan 9, 2025
Window spring identify
Can you let me know what is the correct part number to order window spring from your web site? Thank you
+3
Home Owner New York
Jan 9, 2025
Home Owner from New York
Jan 9, 2025
Roto Skylight Electric Opener
Looking for replacement electric opener. I believe either the gear/sprocket portion is stripped thus when the chain fully extends or fully retracts the gear/sprocket does not "stop" the motor movement. Would be looking for either a full unit replacement or just the gear/sprocket parts. Thank you! ... (cont.)
+1
Quick Learner Brooklyn, New York
Jan 9, 2025
Quick Learner from Brooklyn, New York
Jan 9, 2025
Replacement Latch
Hello, I need to replace this latch on our window, I couldnt find a style number but it looks like the vendor is "Truth"? Do you know what model this is and if you have them in stock? Thank you!
+3
Quick Learner Portland Oregon
Jan 9, 2025
Quick Learner from Portland Oregon
Jan 9, 2025
Empire Pacific Glazing bead
Hi,I have vinyl windows made by Empire Pacific Windows circa 2001. I am looking for a replacement glazing bead.
+2
Contractor Clearwater, FL
Jan 9, 2025
Contractor from Clearwater, FL
Jan 9, 2025
Andersen folding crank
I need what I believe is an andersen 400 series casement window crank handle. Do you have a matching part or an alternate that would work?
Handy Person Michigan
Jan 9, 2025
Handy Person from Michigan
Jan 9, 2025
Sliding glass door/ part # 3760357
please indicate what part I need! Thank you!!
Home Owner Easton MD
Jan 9, 2025
Home Owner from Easton MD
Jan 9, 2025
Patio Door Handle
Trying to ID for correct match. Thank you!
Home Owner Dade City, Florida
Jan 9, 2025
Home Owner from Dade City, Florida
Jan 9, 2025
2830 BS1A0 for Ply Gem 4700 series window balance
Good morning. I need to purchase replacement balances for a Ply Gem 4700 series window. The metal length on the balance is 29 inches. I need 2 balances.
+2
Professional Langhorne, PA
Jan 9, 2025
Professional from Langhorne, PA
Jan 9, 2025
Sliding Glass Door
I unfortunately do not have any photos of the lock body removed, any help you're able to provide is appreciated. This is a customer we are working with, the hook bolt is not consistently catching the strike, we've tried adjusting the strike but feel there may be another issue There were no markings ... (cont.)
+2
Handy Person Titusville, FL
Jan 9, 2025
Handy Person from Titusville, FL
Jan 9, 2025
Replacement parts - is this glazing?
I have single hung single pane aluminum windows. This part has yellowed and on some windows chipped near the locks. Can I replace this part?
+5
Contractor Beaufort SC
Jan 9, 2025
Contractor from Beaufort SC
Jan 9, 2025
Replacement balance (?) for GA Series 5000
I need replacement parts for the above- the side rails/balances are either broken or rusted out....windows are hard to slide open/close and some cannot even open. Need new "feet" and the whole rail system. ???
+6
Handy Person New York
Jan 9, 2025
Handy Person from New York
Jan 9, 2025
Window balance
I'm not sure if each window needs one or two of the parts
+2
Quick Learner
Jan 9, 2025
Quick Learner
Jan 9, 2025
Extended-Travel Channel Balance Quote
It has a stamp on it 15 3 Length about 17" Unknown window manufacturer I need 2
+4
Home Owner Oakland Charter Townsh...
Jan 8, 2025
Home Owner from Oakland Charter Township in Michigan
Jan 8, 2025
Truth window crank
Hello, the window cranks out but not in. Are you able to help me identify the part's replacement by any chance? Thank you so much.
+3
Home Owner Bowser, BC
Jan 8, 2025
Home Owner from Bowser, BC
Jan 8, 2025
spring mechanism failed
Hello there, I have (x4) windows that the spring mechanism have failed. (x1) has a broken lock mechanism. H-LC25-48x96 Series 570 SH are on these windows the spring mechanism has 20-4 LE5 CMC 75 on them. i am looking for price and availability for replacements for spring mechanisms for 4 windows an ... (cont.)
+6
Home Owner Georgia
Jan 8, 2025
Home Owner from Georgia
Jan 8, 2025
anderson sliding door holes
I have a new anderson sliding door. The side wall opposite the door that slides has three hole in it. I assume there should be plugs for those holes. Do you have them. The diameter of the holes is about 7/16 inch.
Handy Person Florida
Jan 8, 2025
Handy Person from Florida
Jan 8, 2025
29" spiral balancer 5/8" non tilting window
The color looks white to me, can I use the red ones?