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The covers are white plastic, measuring 4"L x 11/16"H x 1/2"D...also 8"L x 11/16"H x 1/2"D. House was built in 1999 and has the original windows. The windows are branded "Imperial" but I'm led to believe that they are now "International." Regardless, I cannot find anything that even closely resemble ... (cont.)

it has a sharp hook to attach to sill at the top and a plastic barrel to attach to the quick tilt sash at the bottom. there is a ink marking on it; 27c bp5 cmc 3 need to replace tis piece

I saw your response to the individual about the hook clip on the end of the S795-27C series channel balance. It comes with the top screw clip and the 15-195 T-Lock balance. You told the individual to buy the 15-198 clip. I have two questions. Why cant I just order it with the correct clip (15-198) a ... (cont.)

We recently book this home, and I'm trying to find a replacement glazing bead for this sliding glass door. I looked all around door frame, head, and jambs, but no model no or label. Hardware has Andersen label. Also, what would cause the glazing bead to buckle like this?

- Western Australia

Hello, I own a home with a 70 x 79 inch double sliding door, model SGD-R20. First question--the lock that the handle latches onto has disappeared (it's a rental home, so not sure when it disappeared....). So I need what seems to be called a lock keeper. See picture--it is the kind that screws ... (cont.)

Both sides left and right tilt pivot shoes are broken and it has the coil flat wire about halfway up window the has a screw

need to replace the plastic drawer guide which measure 3 1/8 length and 1 3/4 width.

I have a home bought in October of 2018. About a year ago I noticed some sort of black mold or mildew or something formed between the panes of glass along the edges and just didn't know what to do about it.

26 3 BSI oc (some are 26 4 BSI oc) I assume 3 and 4 are spring sizes? Metal Channel is 26 5/8" long Total of 40 (20 windows) Issue is the pulley not spinning causing the rope to groove the pulley and binds.

Hello Swisco, I need to replace one balance shoe on my double-hung window, I think it's an American Craftsmen 70 series window or similar. Rough measurements are 1 3/4 inches across, 5/8 inch thick, 2 1/8 inches tall.

Hi, The thread in a channel balance snapped and the balance fell out of the window frame. The attached photos show the number printed on the channel balance, the top guide and the bottom shoe. Both are winged. I tried to identify the part but there were 2 that seemed to fit. Please let me know wh ... (cont.)

Hello, I have older Milgard aluminum windows from 1984 with black snap in glazing that needs to be replaced. Need your suggestions on what shape might be a solution. Thanks!

no other marking than the photo above of what was stamped onto the metal shaft. shaft length is 25 5/8 ".

I have a broke hinge. Marked mepla made in Austria 699.299.30.00 512.265.05.00

A Door about 25 years old in a Epcon condo community. The handle is loose and cannot be tightened anymore. Need a replacement that fits.

Channel length 22 inches Stamped 21-11 JQ5 CMC 4 .. Pella weather impact NON-TILT WINDOW CHANNEL BALANCE Request 2 complete window assembly window balance units 1/2 channel width

I need to replace some corner keys for screens. Not sure if you have them. I measured them and there 3/16 thick x 1 1/2 I added some photos. I would need about a dozen. I'll send some photos Thank you Tony

Good morning, I am looking for a set of Caldwell ultra lift FR 30-39 LBS balances.German

Length 26 11/16 Stamp 26 5 Milgard 2005 Need 2