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18-008 5/8" Top Sash Guide

I have 2 windows that have counter balance problems. The channel balance falls from the window even though I followed the video. As I lift the window up- the channel balance falls. Do I need to change the whole part or just the guides w/ rivet parts. Please advise Thanks

Hello. I've just purchased 8 pair of channel balances from you, which seem to fit perfectly. However, I've discovered that the plastic sash guides on my windows are also broken. I'm not finding them on your website, and am hoping you can help me find 16 of those. The color is black, but white is ... (cont.)

now se need top sash guides as well! I don't see that you have this one so I am wondering if I should mail it in to you for ID?

I can't seem to find the correct top sash guide for the above balance. Please see photos and let me know if you have them or what I can use. Note, a piece may be broken off on this one on the front. I believe it has a small lip, not sure. The biggest issue is the screw hole match up. Thanks ... (cont.)

I have a 5 1984 Milgard single hung aluminum windows with short sashes - the counter balance appears to be the 390 series, but the tube length is only 9". sash weight is 4-5 lbs. I probably also need the top sash guides #18-008 Your help is appreciated

I found that one of my balances had fallen out. I then looked up online on how to remove it in the hopes of installing it in correctly again. However, I found that a few of the plastic pulley wheels in the balance assembly and a plastic bracket/stopper thing that was screwed into the window frame ha ... (cont.)

Hello, We have several double hung windows, where the balances have fallen out and/or are no longer working. I can't seem to identify the manufacturer of the windows and would like to replace the balances but don't feel confident identifying the correct one (I don't know anything about windows). ... (cont.)

Hi, I recently ordered & received 2 window balances: 17" Series 351 Channel Balance S351-17, option: 1620 I found I need to order a top sash guide & need to know the one to order. It looks like #18-008. Is that the right one? Thanks, Ken M.

My channel balances are popping up due to what appears to be failure of the plastic top cap. I am interested in information needed and guidance available to help me choose the correct replacement part Specifically can I replace only the plastic top cap....or does the entire unit need to be repla ... (cont.)

I live in this home for over 11 years. The windows are "aluminum"; manufacturer unknown. I had many problems with Channel Balances, Non-tilt, 1/2". Initially the builder supplied 2-3 pairs of balances, but always I seen minor differences. Then I went to a windows business in the neighborhood. I ... (cont.)

Hello, I'm looking to replace my in-law's channel balances for their windows. For the last 10 or so years, they have used a stick to prop up most of their windows! Just needed some advice on which take out clip, top sash guide, and channel balance to purchase: 1. Take out clip - ALL the window ... (cont.)

I have a balance that looks like the 390 series. Both ends look the same and mine has stampted 2790 which is a 28 inch but it does not show on the available size. What is unique about the 2790?

Here is a photo copy of a top guide I am trying to find? Mike

The balance looks like our Series 390-28 (2740). The top sash guide I don't recognize. I would need dimensions, but look at our 18-008 as a possible replacement.

You can take a look at the shoe by itself, it is 15-001. Let me know if you need more dimensions than what is displayed in the 15-001 product picture.