Viewing all customer Discussions for:
18-008 5/8" Top Sash Guide

18-008 5/8" Top Sash Guide
Handy Person Wyoming
Jun 19, 2026
Handy Person from Wyoming
Jun 19, 2026
Side Balance for a non-tilt vinyl window and attachment fitting for window
I have about 12 of these windows, all the same size, all about 25 years old. The plastic in the balances is deteriorating. many are broken. You video helped a lot. I need help identifying this type of balance and how to get a replacement, and also for the attachment that goes in the window. ... (cont.)
+3
Handy Person Las Cruces, NM
May 29, 2026
Handy Person from Las Cruces, NM
May 29, 2026
balance anchor?
ordered replacement balances for a window but realized a peiece on the window shash also broke when the old balance failed. Does Swisco carry these? The balances I purchased were 33" Series 385 Channel Balance S385-33 Option: 3240 Order: 3411796
+2
Home Owner Glenview, IL
Apr 17, 2026
Home Owner from Glenview, IL
Apr 17, 2026
Window parts
Plastic parts at the end of the metal channel. the number 36c is stamped on the metal channel. I also need to purchase the metal pop rivets and rivet tool to install the plastic parts.The window brand is Weather Shield from Medford, Wisconsin.
+2
Home Owner Durham, NC
Apr 11, 2026
Home Owner from Durham, NC
Apr 11, 2026
Top Sash Guide Help
Hi, I am looking for top sash guides that match the dimensions of the one in the photos. I'm having trouble finding one that would be a good match. Are there any you could recommend as a replacement? I previously purchased the 18-138 Top Sash Guide, 3/4 but that ended up not fitting my windows. ... (cont.)
Handy Person Albany, Oregon
Apr 11, 2026
Handy Person from Albany, Oregon
Apr 11, 2026
Channel balance component
I am looking for a component of the channel balance system to go with the S385-21 parts i just ordered. This part screws into the window near the top of the channel. Is it called the top sash guide? Can you recommend a good replacement for it please?
Quick Learner MN
Apr 1, 2026
Quick Learner from MN
Apr 1, 2026
Need a sash stop for WND-1 window
Stamp on the window: WND-1 A-L1 Validator Next Dimension Vinyl SH. Measurements are with the pics . need help with which part to order thx!
Quick Learner
Mar 30, 2026
Quick Learner
Mar 30, 2026
Balance replacement
I believe I need to place both the balances and the plastic part that is attached to the window as it looks like there's chipped pieces
Home Owner Cody, Wy
Mar 23, 2026
Home Owner from Cody, Wy
Mar 23, 2026
In sash stop with ramp
This is in the sash to interact with 2420 Balance I ordered 4 replacement balances from you. Need 2 of these ( or 4) Thanks Bart
Quick Learner Bathroom
Mar 20, 2026
Quick Learner from Bathroom
Mar 20, 2026
Edge of sliding window
Plastic part edge of sliding window broken
Contractor Seattle
Feb 20, 2026
Contractor from Seattle
Feb 20, 2026
casement window slider hinge shoe
has number 102. Goes on to side of window to connect it with the track and springs
Quick Learner Los Angeles
Dec 22, 2025
Quick Learner from Los Angeles
Dec 22, 2025
Window balance stopper
I have placed order number 3284479 and received it. The balances work well but I found a broken stopper in the top corner of the window and it doesn't allow the balance to stay in the correct placem could you please help me get a replacement? Thank you.
+3
Contractor California
Sep 29, 2025
Contractor from California
Sep 29, 2025
Replacement balance for old wooden sash
I have some old wooden sash with broken balancers. I'd like to talk to someone about easiest way to reinstall balancers. Sash won't come out until I remove wooden trim stop that retains sash in frame. It won't fit over balancers so must be installed in sash to install. Any hints for holding balance ... (cont.)
+2
Quick Learner Los Angeles
Sep 21, 2025
Quick Learner from Los Angeles
Sep 21, 2025
Need to Replace Broken Window Balancers
The balancers have the number 3330 written on the side, and the letters "LM" with now other markings. I measured the metal-to-metal length to be 34". The channel is 5/8" deep and approximately 0.584" wide. There are broken plastic pieces attached the top pf the window inside the channel that stop th ... (cont.)
+2
Quick Learner Stevenson Ranch, CA
Sep 1, 2025
Quick Learner from Stevenson Ranch, CA
Sep 1, 2025
Plastic attachment inside window to guide balances
I need to find a replacement for this part to help guide the window balances
Quick Learner
Aug 26, 2025
Quick Learner
Aug 26, 2025
Extended-Travel Channel Balance Quote
Length is 34 inches; Stamp 3330 BS1 NN (see photo); Unknown manufacturer, installed around 2001; Two balances are needed
+2
Home Owner Oregon
Aug 4, 2025
Home Owner from Oregon
Aug 4, 2025
Top part for slide channel balance
Good Morning my window was missing this piece. We discovered it when we went to install the new channel balance yesterday. what do I need to order? thanks Shauna
Contractor North branch mn
Aug 4, 2025
Contractor from North branch mn
Aug 4, 2025
Single hung window parts
Needs the parts to keep the window up and moving
+1
Home Owner Glenview, Illinois
Jul 23, 2025
Home Owner from Glenview, Illinois
Jul 23, 2025
Parts for bottom sash
Trying to replace the spring loaded hardware on my windows. The pictures show the parts I need to repair another window. I also need to replace the clips holding the mechanism in place The bottom sash weighs 12 lbs.
+1
Home Owner Van Nuys CA
Jul 14, 2025
Home Owner from Van Nuys CA
Jul 14, 2025
Window part
please help me find this part for my windows.
+3
Quick Learner
Jul 8, 2025
Quick Learner
Jul 8, 2025
Window Balance & Sash Guide Replacement
Good Afternoon, I'd like help with identifying replacement window balances and window sash guide. Happy to provide additional info / measurements as needed. Thank You for your time and help! 1. Window Sash Guide (front, profile & rear). 2. . Window Balance (Stamped: 31 4 GO Caldwell) ... (cont.)
+2