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18-008 5/8" Top Sash Guide

Hi, so we recently ordered two 27" Series 385 Channel Balances for a window in our home. We installed them correctly (I've done this many times, because we have 50 windows and I take the windows apart to wash the exterior). Anyways, when I went to close the window (right after installing it), we he ... (cont.)

This is the bracket that screws into our window for the channel balance. It broke at the same time as our balance. What can I use? The channel balance is a 1/2" size.

Window balance system failed (marking "32 5" ("B.S.I." or "TS8") PH"} pic 2226. Pulley line found broken, top plastic channel stop piece (screwed in channel, found broken, See pic 2223, pulley string guide roller split in pulley pic 2242. Need replacement channel balance system and stop piece ... (cont.)

Window balance ( Identify) Pic.#1: piece that attaches to window panel frame. 2 1/4"long, 9/16"wide. Pic.#2&3: piece on spring end of balance.1 1/4" long, 15/16" wide at tabs. Pic.#4&5: piece at string end of balance.1 1/16" wide from tab to back, 1 1/16" long from where angled end goes int ... (cont.)

Hello I recently moved into a house with a single hung window with both channel balances missing. I have removed the sash and it measures 34" x 35" with the visible window pane to be 30.75" x 31.5". I don't see any label that indicates the manufacturer of the window. With the variety of channe ... (cont.)

Found S380 28" that looks like what I need. Not sure of the "strength" rating. My old one is stamped 2730G. Your choices are in the 26xx range of numbers. Mine is nominally a 3ft by 3ft single hung sash, vinyl, originally made by NW Aluminum in Washington state. I also need to top stop that secur ... (cont.)

Would like to identify the top part of the window in the attached pictures.

completely missing window balances . need to identify proper or similar parts

This part is attached to the top rail portion of a double hung window. Any assistance locating this part is greatly appreciated.

This part is from double hung window from 1988. The part screws into the channel and retains the side spring in the channel. Any help is greatly appreciated Regards, Dave

Having a hard time identifying the exact part I need. :)

I have looked at your top sash guides for balances but didn't see anything exactly like what I have. Do you have anything that will work to keep balances from flopping and sliding around? Thanks Scott

I have identified the appropriate channel balance for my milgard windows with the 19-005 top and 15-004 shoe, however my existing channels measure 20-5/8" not 21". Is this 3/8" delta a problem or should I be looking at another channel? The channel stamp is "B.S.I. 20 4 OV"

My vertically opening sash window had this part break off and got lost. I need another one. It is for the top left side of the window.

# on balance is 2730 and a backwards/upside down letter K. Also perpendicular to the 2730 # is the # B.S.I(letter I)as best as I can make out. Thanks in advance for your help.

it is 5/8" wide by 1 1/2" long by 3/8" tall. As you can see from the picture that the to stop is broke. I looked through your parts and didn't see a match. This is off a milgard vinyl window. I'm going to order the S385-27 balance if this helps. Thanks Keith

i am not sure what these things are called ,these keep the window in balance,one is 55 cm long has marking on it as follow;...[21 4 c? Caldwell] [? means scratched letter or number] the longer one has the marking [33 5 LS Caldwell]and is 33.5 inch long

I need a 1/2" wide channel balance, 28 inches long for a non-tilt Atrium window. I need the shoe and top attached. I think the part I need is a Product Code: S380-28. Do you think that is correct? I also need a take out clip and a top sash guide and don't know what parts to get for the ones picture ... (cont.)

This is a 26" x 1/2" window balance. I need to replace these on 2 windows. The stamp is 25 4 HP Caldwell. Thank you.

I don't see any guide information for selecting a correct window sash top guide to go with a selected channel balance setup. Since you have a myriad of different shapes, I would think the shape was designed to work with a particular balance top. In looking thru the assortment, none of the shapes m ... (cont.)