Viewing all customer Discussions for:
18-009 5/8" Top Sash Guide
18-009 5/8" Top Sash Guide
Home Owner
irvine Ca
Jan 11, 2024
Home Owner from irvine Ca
Jan 11, 2024
Will the 18-009 replace my Milgard top sash guide?
Hello, trying to find the correct fitting top sash guides for my Milgard window as I have a few that are broken in my sash top channels. The 18-009 seems close but I'm not sure
Quick Learner
Tucson, AZ
Oct 1, 2026
Quick Learner from Tucson, AZ
Oct 1, 2026
Top sash guide
Need to find this part.
Quick Learner
Hawaii
Sep 15, 2026
Quick Learner from Hawaii
Sep 15, 2026
Milgard single/double-hung window with SO# 178719, Line 005. The balancer is broken
I have a Milgard single/double-hung window with SO# 178719, Line 005. The balancer is broken on both sides so the window does not stay open and does not move cleanly within the track.
Quick Learner
Santa Clarita, CA
Sep 15, 2026
Quick Learner from Santa Clarita, CA
Sep 15, 2026
Sash cam MW Windows
Measures 1.5" x 5/8" x 9/16"
Quick Learner
Jacksonville, FL
Aug 31, 2026
Quick Learner from Jacksonville, FL
Aug 31, 2026
I don't know what size I need.
Hello, I don't know what this is called and I don't know what size I need. I didn't have a measuring tape, so i used a 20 oz bottle cap for size reference. Can you tell me what part to get?
Home Owner
San Jose, CA
Aug 10, 2026
Home Owner from San Jose, CA
Aug 10, 2026
sash cam
Windows were installed in 1995 new construction. I understand the company went out of business when the standards changed. I can't find a manufacturer name. The latch seems to say "Western Products" but that could just be the latch. Several of ,y sash cams are broken, usually when the channel ba ... (cont.)
Home Owner
Thornton, CO
Aug 2, 2026
Home Owner from Thornton, CO
Aug 2, 2026
Broken window piece
This piece is attached to the channel on the side of my kitchen window. I replaced the block and tackle window balance and this is the piece that catches onto it when reinstalling the window but it is broken. The balance is 32-5 and 33" if that helps. The broken piece has "M513" on it. ... (cont.)
Quick Learner
Jul 30, 2026
Quick Learner
Jul 30, 2026
Replacement Top Sash Guide Needed
Milguard window clip.
Quick Learner
Los alamitos Californi...
Jul 21, 2026
Quick Learner from Los alamitos California
Jul 21, 2026
Window piece
Hi my window balance needs to be replaced. I have the proper pieces for that. The photo shows a plastic piece that broke off that basically anchors the balance to move window up and down. what is this piece called and where can I purchase it?
Quick Learner
MOUNTAIN VIEW
Jun 30, 2026
Quick Learner from MOUNTAIN VIEW
Jun 30, 2026
sash top guides
I found that the left top sash guide is broken. Please, help to identify the part number. I uploaded pictures of the broken one (left side and top) and the one that seems to be intact (right one, side view)
Handy Person
95008
May 16, 2026
Handy Person from 95008
May 16, 2026
Top Sash Guide
this part is 5/8 and attached to the window and catches the guide. the top portion is broken. Please help me identify the correct part to order.
Handy Person
United States
Mar 25, 2026
Handy Person from United States
Mar 25, 2026
Window parts
Here my pictures and diagrams…. I will also include two photos to see if you think that this will work. The one part is just shy of a quarter inch. The other measurement is just shy of a half inch. Thank you.
Handy Person
California
Mar 3, 2026
Handy Person from California
Mar 3, 2026
I believe it's a Top Sash Guide
I'm looking for a part number to order two of these. Thanks
Home Owner
California
Mar 2, 2026
Home Owner from California
Mar 2, 2026
Sash guide identification
Not sure if this is an odd size but I couldn't find it on the website. Need to order several of these if you have them. Thanks.
Home Owner
Ft Myer, Fl
Mar 1, 2026
Home Owner from Ft Myer, Fl
Mar 1, 2026
Channel balance and sash guide
I need to order 10 channel balances and 20 sash guides. Please see pictures. The windows are single hung (they do not tilt) and the metal part of the channel is 30" (not the overall just the metal). There are no markings on the channel balance.
Quick Learner
Jacksonville FL
Feb 8, 2026
Quick Learner from Jacksonville FL
Feb 8, 2026
Need 2 balancers for Kinco Window
Need 2 balancers 30" - see pictures attached Mark 40/50 SH FIN H-LC35* 120x77 (mull)
Professional
Fresno
Dec 5, 2025
Professional from Fresno
Dec 5, 2025
Western Products Cam
Looking to purchase several cams for Western Products Window.I am not able to locate anything. Please advise. Thank you,
Quick Learner
San Diego
Nov 18, 2025
Quick Learner from San Diego
Nov 18, 2025
Window and spring parts
Hi i I need a couple of the window balances to my Viking window, along with the window piece that screws into the window and catches on the balance. The black plastic end cap would be nice too
Handy Person
palm coast, fl
Nov 17, 2025
Handy Person from palm coast, fl
Nov 17, 2025
Balance and guide
I was hoping you could identify what replacement balance and sash guides I need. The channel balances are 28" long and have "27 3" stamped on them. This was the best I could get as far as the guide. The other side didn't even have one. It seems to be 18-009? Thanks!
Home Owner
92064
Nov 1, 2025
Home Owner from 92064
Nov 1, 2025
Info
Channel marking: BSI 3440 Channel width: 1/2" Home built in 1996, most likely original windows