Viewing all customer Discussions for:
18-009 5/8" Top Sash Guide
18-009 5/8" Top Sash Guide
Quick Learner
Jul 24, 2025
Quick Learner
Jul 24, 2025
18-009 concerns
I ordered a couple of sash guides, 18-009, and balances, S390-29 Option 2810. I thought I was ordering the correct replacement parts but there are some differences. The 18-009 sash guide looks like it’s 55/64”w x 11/16d x 1 11/32h. The original sash guide is 7/8”w x 11/16”d x ... (cont.)
Home Owner
Simi Valley
Jul 14, 2025
Home Owner from Simi Valley
Jul 14, 2025
Top Sash Cam
I need replacement Sash Cams, the existing measure 1-1/2" Long. 1/2" Deep and 7/8" Wide. Thanks
Quick Learner
Gardena ca
Jul 7, 2025
Quick Learner from Gardena ca
Jul 7, 2025
replacement balances for a window 27in long
If i need more pictures i can go back and take more. Thank you
Quick Learner
California
Jul 7, 2025
Quick Learner from California
Jul 7, 2025
Top sash channel balance guise
Plastic part with imprint M 513
Quick Learner
Oklahoma
Jun 29, 2025
Quick Learner from Oklahoma
Jun 29, 2025
Top Sash Guide
I need 22 Top Sash Guide. The Picture is attched for size.
Quick Learner
Austin, Tx.
Jun 24, 2025
Quick Learner from Austin, Tx.
Jun 24, 2025
Help
I need to replace several balances on 3 windows (so far). The metal channel 28 inches long, and it is not a swinging window. It is stamped 27C. I do not know the weight strength needed. I do not have photos of it installed. I was only able to upload 4 photos but have more if needed. Any direction wo ... (cont.)
Handy Person
Florida
Jun 18, 2025
Handy Person from Florida
Jun 18, 2025
Plastic on side of window
I need to know what part # for these. They attach directly to the window sash on both sides.
Handy Person
Los Angeles CA
Jun 14, 2025
Handy Person from Los Angeles CA
Jun 14, 2025
Correct Channel Balance
1. Replacing the Channel Balance, and I believe I need S385-25. Existing Channel Balance parts are 1/2" x 25", and the bottom piece measures 1 3/32" deep. Could you please confirm or suggest an alternative? 2. The last picture showing my sash guide measures exactly as part 18-009. My question is, i ... (cont.)
Handy Person
Oakland CA
Jun 4, 2025
Handy Person from Oakland CA
Jun 4, 2025
Help Identifying Parts
Hello, I'm pretty sure I found the right channel guide(s) (22" Series 390 Channel Balance, 2140 strength) but am having a hard time identifying the sash guide. I don't have great measurements as I had to put the window with the remaining sash guide back in but I believe it's 1 3/8" tall. Thanks! ... (cont.)
Quick Learner
May 13, 2025
Quick Learner
May 13, 2025
Top Shash channel balance guide
width is 5/8 legenth 1 1/2
Quick Learner
May 7, 2025
Quick Learner
May 7, 2025
Extended-Travel Channel Balance Quote
25.5" 25 5 Milgard 2002 10 balances and 10 of the window mounted bracket the matches up with the top of the balance since some have cracked.
Home Owner
The Villages, Florida
May 4, 2025
Home Owner from The Villages, Florida
May 4, 2025
No name, numbers, or marking on the guide.
I researched all you top sash guides on your website and cannot find one with the dimensions I need. The CWS windows are 23 years old.
Quick Learner
Apr 17, 2025
Quick Learner
Apr 17, 2025
Needing Parts
Attached is a photo of a plastic clip I am needing to replace for a sliding window. The window is approximately 48 X 29 weighing 35 lbs. The slot size is approximately 3/4 inch wide. Please advise.
Quick Learner
Phoenix AZ
Apr 7, 2025
Quick Learner from Phoenix AZ
Apr 7, 2025
Need new Channel Balances
Can you help me identify which channel balance replacement parts and top sash I need for my windows? The length of the balance is 28"
Quick Learner
Tucson Arizona
Apr 7, 2025
Quick Learner from Tucson Arizona
Apr 7, 2025
Alneco is stamped on the window locks. Balancer replacement is the task
From your mesurment photos this appears to be a 28 inch S390 with a 2740 stamp. However, the 1 1/8 width is 1 3/32. This could be from wear. I'm getting these parts from the floor that fell out during operation of opening the window. The sash guide found, in the pile of parts, does not match any of ... (cont.)
Contractor
Daytona Beach FL
Apr 6, 2025
Contractor from Daytona Beach FL
Apr 6, 2025
Identified type of balance
1/2 inch non tilt window balance 29 inches long Engrave with number 28 4 t BSI
Home Owner
Oakland, Florida
Mar 23, 2025
Home Owner from Oakland, Florida
Mar 23, 2025
Top sash guide 7/8
I am looking for sash guides with given measurements in the pictures.
Landlord
Los Angeles
Mar 17, 2025
Landlord from Los Angeles
Mar 17, 2025
Milgard aluminum window parts
Good morning, I have Milgard aluminum single hung windows. The white plastic clips on each side of the top of the operational windows are broke. if I could get six of these hardware parts please. in addition, I need six of the metal take out clips. Thank you for your assistance.
Quick Learner
Cocoa,fl
Mar 10, 2025
Quick Learner from Cocoa,fl
Mar 10, 2025
Plastic part for window
These are the plastic parts that attach to the actual window that the spring system pushes against the spring I have is a 1610, also have a 2220 x