Viewing all customer Discussions for:
S390-28 28" Series 390 Channel Balance

S390-28 28" Series 390 Channel Balance
Home Owner SF Bay Area, Californi...
Jul 19, 2011
Home Owner from SF Bay Area, California
Jul 19, 2011
Which window sash channel balance should I order?
I need a pair of replacement window channel balances--this will probably be a custom order Here is the basic info: Length: 28" Width: 1/2" Label: 27 4 HP Caldwell Window type: Non-tilt Only the bottom sash opens Attached are pictures of its top and shoe; the shoe has wings.
Handy Person Chandler, AZ
Jul 15, 2011
Handy Person from Chandler, AZ
Jul 15, 2011
Replacement Channel Balance and Sash Guide
I need to possibly replace a few channel balances in my windows. The sash guides have broken and the channel balances become non-functional. I don't know whether just to replace the sash guides or the channel balances or both. Can you recommend what is needed? Attached are pictures of the brok ... (cont.)
Home Owner Cottonwood, Arizona
Jun 21, 2011
Home Owner from Cottonwood, Arizona
Jun 21, 2011
spring balences, need to identify
A week ago,I sent a request for identificarion of some replacement spring balences similar to your series 390 channel balences but stamped "27 C B.S.I." with the "B.S.I." part turned sideways. These 28 inch balences are for two ALENCO windows that I am anxious to repair and be able to open on these ... (cont.)
Landlord Norcross, GA
May 10, 2011
Landlord from Norcross, GA
May 10, 2011
Channel Balance Replacement
Hi, I need to replace a few channel balances for the aluminum windows at my rental properties. I found the 24" and 28" series 730 channel balances being the closest match. However, I noticed the balance shoes are not the same. Could you take a look at the attached images and advise what I should ... (cont.)
Quick Learner
Apr 16, 2011
Quick Learner
Apr 16, 2011
having trouble getting both balances to come down
I got the correct length balance for the correct window now (got the lengths mixed up before). So the balances installed with ease on each track. I installed the sash and as I try to slide it down, one of the balances (left side) will not slide down. It stays under the clip. If I try pushing to ... (cont.)
Quick Learner Jasper, TN
Apr 4, 2011
Quick Learner from Jasper, TN
Apr 4, 2011
Please identify my balance and what is stamp 27 C BSI?
This balance is 28" long and is in an Alenco window. The stamp says 27 C B.S.I. Is the 390 series what I need?
Professional Illinios
Mar 28, 2011
Professional from Illinios
Mar 28, 2011
390 balance with stamp 27D and stop
I have some block and tackle channel balances that have a stamp of 27D on them. The true length of the metal channel is 28". Your model # 390 has the same plastic ends. What length of balance should I order. Also can you identify the balance stop in the picture. I believe your part number 18-031 is ... (cont.)
Quick Learner FLORIDA
Mar 14, 2011
Quick Learner from FLORIDA
Mar 14, 2011
Can I use a Series 390 for a lighter window?
Does it matter if I use a 390 series balance designed for a heavier window on a lighter window. Also my top sash guide measures 1 9/16" in length. The closest I can find here is the 18-009 1 5/16" the rest of it measures the same. Will this be a adequate replacement? Thank you.
Quick Learner New York
Dec 10, 2010
Quick Learner from New York
Dec 10, 2010
What are "options" when ordering channel balances?
I am looking to replace channel balances that are stamped 1740 and 2740. When I try to order them from your site I am prompted to select options that, for the 1740 offer 1610-1640 and for the 2740 offer 2610-2640, respectively. I see no description of these options. Please assist me. Thank you. ... (cont.)
Handy Person California
Dec 6, 2010
Handy Person from California
Dec 6, 2010
390 series weight
I have a balance that looks like the 390 series. Both ends look the same and mine has stampted 2790 which is a 28 inch but it does not show on the available size. What is unique about the 2790?
Home Owner Arizona
Nov 15, 2010
Home Owner from Arizona
Nov 15, 2010
27 6 ER CALDWELL Channel Balances
I need to replace a pair of channel balances for an aluminum non-tilt single-hung window. The metal length is 28". The code stamped on the current balance is: "27 6 ER CALDWELL"From what I can tell, it appears to most closely match the Series 351 or Series 390 on your website. The bottom shoe mea ... (cont.)
Jul 22, 2010
Jul 22, 2010
help me identify the balance and the guide
The balance looks like our Series 390-28 (2740). The top sash guide I don't recognize. I would need dimensions, but look at our 18-008 as a possible replacement.
Jul 7, 2010
Jul 7, 2010
Which stamp option should I choose?
Remove the window sash and place it on a scale. These stamp options will carry a window sash weight range of the following given weights 2710: 5 through 9 pounds 2720: 9 through 13 pounds 2730: 13 through 19 pounds 2740: 19 through 26 pounds 2760: 30 through 33 pounds This information is b ... (cont.)