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82-238 Double Hook Mortise Lock

Please confirm that product code # 82-238 is the correct part to replace the part shown in the picture.

Are there different thicknesses to the multi-point striker? The lock on my sliding door doesn't reach the striker, and the door doesn't lock. Thank you.

Hi! I have a sliding glass patio door that is missing the "keeper" I think. (The handle lever has nothing to lock into... It looks like it was removed). There's an identical sliding door with a functioning lock in the other room. I'm sending you pictures of both. I'm trying to match the existing kee ... (cont.)

Hi! The locking/latching mechanism on my sliding door is broken. I don't know where to get a new part for it!! Home Depot referred me to you guys! I bought the door about 8 years ago. I have included a bunch of photos that include the make and model sticker. Are you guys able to help?? ... (cont.)

I need the interior mechanism pictured above to make the lock work again on this sliding glass door. Marking on door sticker: Malibu Narrow Stile SD-R25-3048x2082 (120x82) What's it called? How do I identify it? Do you sell it. I have measurements if needed. THANKS! -Kenneth

We have a CertainTeed sliding patio door that was installed in 2005. The door uses a latch that swings up to lock. Unfortunately a guest of ours seems to have forced the latch into a locked position and it will not unlock. We removed the cover plate and handle but that offered no solution. With ... (cont.)

I was just wondering if this is the same as the mortise internal patio lock you offer for $37? The bottom lock snapped off of mine.

Hi! I have a replacement lock and handle for a sliding glass door that was sent to me by the company since it was still under warranty. The problem is, it came without any hardware to install it and the company (Pella, who now owns the former Viking manufacturer of the door) says they don't hav ... (cont.)

Hello, I want to purchase the 82-081 to replace my non-keyed sliding door handle. My striker requires a double hook lock. Will the 82-238 work with the 82-081? I noticed I need a square insert to turn the lock. The 82-081 has those cutable flat inserts instead of the square. Do I need to p ... (cont.)

I was told this certainteed door was discontinued. I am trying to get the locking mechanism on the right panel door to function and have a warped gear. I was hoping to be able an purchase the entire lock mechanism if possible. This lock gear is what pushes the bolt into the floor and ceiling ... (cont.)

The locking gear box is defective. Trying to replace it. Says made in New Zealand. I have additional pix I can upload or take new ones if you need more.

Possibly Marvin

Please help us in finding a replacement part for this handle. It was new in 2005 on a builder home, so we have no idea where it came from. No i.d tags or markings on door itself? it measures 6 1/2 inches in overall length and screw holes are 5". Any help will be appreciated. Thank you, John ... (cont.)

I am looking for a replacement two hook mortise lock assembly for a glass sliding door. There are no labels or stickers to identify the manufacturer. The top and bottom door handle holes are 4 15/16" apart. With the outer plate on the mortise lock assembly, the overall height is 9". The only part nu ... (cont.)

Hello My door does not contain any markings or labels, attached are a few pictures. Could someone recommend to me solutions to convert this slider into a lockable door? Thanks Brian

I need a new latch system and it looks like you have a couple different double latch ones. How do I know which one to pick? My door will Not open and I am really waiting on your response to figure out which latch system and handle to buy. Do you mind getting back to me as soon as possible? It's 7 ... (cont.)

Hi, I have a sliding patio door, that requires a lot of force to toggle the lock - so far my troubleshooting has indicated a mismatch between the lock-side and strike-place/receiver side (sorry, I don't know what these are called, but have included the photos). Basically, exactly at the center of ... (cont.)

The locking mechanism him on the door that contacts the wall is slightly broken. There should be an extruding piece that gets pushed in when the door contacts the wall. This piece has broken off. Send out the lock won't close properly.

Please advise if this item matches the lock I have. Photos attached thanks

6 5/8 inches long by 1 5/16 wide by 1/2 inch thick