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82-265 Multi-Point Mortise Lock with Face Plate, 11"

Trying to find a replacement door handle for this silver line sliding glass door ideally I'd like to just replace the outer locking portion of the handle but am happy with any replacement that fits.

Hello, I am looking to replace the door handle on my sliding door. Currently the door locks only from the interior of the home. I would like to replace it with an exterior locking keyed version. Black color if possible.

Hello, we have a 10 inch double locking mechanism lock for our sliding glass door. One of the two hook locks has failed and we need a replacement part please. Hoping you can help! Attached are the pictures showing the golden locking mechanism that we need to replace (Also pictured is the white handl ... (cont.)

It's a double hook mortise that goes to a reliabilt sliding glass door Model #719801243973. I need a replacement mortise that matches the one in the photos above.

We purchased the door from Lowes about 5 years ago. I believe it is a Reliabuilt.The lock is 2 point mortise 11". I don't have any names, numbers, or markings on the hardware. And cannot find any numbers on the sliding door.Based on my research, your lock model 82-265 seems that it would be the be ... (cont.)

Locking mechanism jammed, need new one.The measurement inside of the latches appears to be 5-1/4" (whereas your part 82-265 shows this dimension as being 5-11/16", so that part doesn't appear quite right).9/16" width mechanism. End to end of machanism (that item in photo, without face plate) is 10-1 ... (cont.)

Reliabuilt slider

The outside handle on our sliding glass door broke off at the top and the bottom. The lock part of it is the only thing left. The mechanism inside the door that controls the lock is frozen on the top and will not go in. I would like to order the entire assembly if possible. There is no model or seri ... (cont.)

Hi,I spoke with a representative who informed me to email the following pictures for help locating this lock system. I also included the 2 item or model #'s that was on the inter lock mechanism. Thanks in advance for your help!Antonio

Hello, could use your help in determining if there is a replacement for this damaged door handle for an impact balcony sliding glass door, and if you carry, have something similar, and a cost of course. Any help you can provide would be appreciated. Let me know if any questions. Respectfully, Le ... (cont.)

Im having trouble unlocking my sliding door. The mortise lock gets stuck nor can I open it with the key. I have to uninstal the handles and use a flat screw driver to un lock it. Here are pictures of the handles i have now ande hardware. Do you'll have anything so i can replace what i have? ... (cont.)

The top latch is stuck out and the bottom latch moves freely. trying to find a replacement. All of the information about the door are in the pictures/

It is from a reliabilt sliding door from lowes approx 5 years old

I have what appears to be a Prime 411 sliding door. The internal latch mechanism is broken and won't engage. The door itself is in good shape (2018 build), so I would ideally like to replace the part only. Thank you for your help!

The latch fell out of my Jeldwen door handle and I tried to re-install after watching your vidoe. The latch will not stay in. I understand I may need to replace the entire mortice lock but cannot find the one I need on your website. It is a double-pronged keyed lock. It 12 inches long. ... (cont.)

Could you help me locating this particular part (keeper).I attached the sticker from the door for reference (SO AC 70)Thank you very much for your help.Jeff C.

I have a Silverline #2900 SH Sandstone Low E sliding glass door that was installed in Dec 2012, new house. I found a mortise lock, below, that seems to meet the mounting specifications and functionality. I just want to confirm this product will work and if not, what is the return/replacement polic ... (cont.)

It is hard to lock and times it will not lock even if key is turned all the way

We'd like to order a replacement kit but that has a key entry from outside

Missing striker