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82-265 Multi-Point Mortise Lock with Face Plate, 11"

I bought several parts from you early last year and one was the mortise lock. It seems to have failed again. The pin that touches the keeper when close is sticking. This was the same problem I had with the original part prior to replacing. What is the warranty on these parts since one year is very s ... (cont.)

Dear Sirs,Attached is a photo of my broken patio door handle wherein the latch has rusted out, the mortise lock has now slid down to bottom of patio door frame and the door handle connecting screws rusted out and broke when I tried to remove the handle from the door. So, I am looking to replace bot ... (cont.)

I need a dual lock and handle assemble. My handle broke, than my lock devise broke and now i need the complete assemble.

Hi - I am looking to replace the lock on my sliding door since the key has gone missing. I'm assuming I'll have to replace the whole handle. There aren't any part numbers on the lock/handle, so I'm not sure what additional information I can give you. Thanks!

Need the missing part.

this customer has asked us to find a replacement locking sliding glass door handle i have ordered 2 already 1 from swisco & one from you guys they both are too small 82-238 & 82-086i am including some pics as well this is for the army / national guard recruitment mobile unit & i have b ... (cont.)

Need part to replace broken lock on door handle or entire handle assembly. Photos attached

Need to find door handles that go with the 82-265 lockThe part that I need to replace is pictured below. Can you identify and help me get a replacement. The top hook is broken and will not move.? The distance between screw holes is 11 inches. The 82-265 does fit the space but does not fit my handl ... (cont.)

Can you confirm that this item 82-265, Latch. And item 82249 keeper are compatible. Any recommendations on on keyed handle set in white.

On the lock mechanism 2 pat.numbers 5.820.170 and 6.264.252 and it's a J W door

No markings other than "pat pend"

Looking for internal lock assy for atrium/reliabuit lock. This patio door was purchased from Lowes.

I need a patio door lock as when it is engaged it doesn't unlock. I also need plate that goes on jamb that it Locks into. Plate sits on jamb not cut out for it. Overall patio mortise lock 10 1/8 Top hole 11 Center hole 3 Lock hole 6 1/2 center Jamb plate top holes 10 1/4 Middle 2 7/8 Jamb ... (cont.)

The Door is referred to as a ProFinish Brickmould 600. The distance between the two small holes is 3 7/8" (3 15/16"). The distance between the two center holes is 1.5". The small holes are 5/16" and the large holes are 1/2". I need a keyed locking system for the outside

Old part brand DISCO. 5.5 inch center line handle holes. 4.0 inch center line door connection holes. Pull from left to right to open. White color.

I ordered new mortise, key lock and thumb latch. Cut down the key lock to the exact same length as the old one but I've lost the thumb latch tail, just assumed it was full length. Now I have it all installed but the thumb latch tail looks like it should only be 3/4" as there is too much overlap. I a ... (cont.)

Order 1848096 for 82-265 was received and it's not the correct part. See attached photos of my Mortise lock. My lock does not work because the top latch does not engage because small cylinder piece is missing. Can I return the part I just received? Can you tell me the correct part number I'm l ... (cont.)

Hi, my name Nicolas J Flores. I have an Atrium series 332 best sliding patio door, and the thumb latch lever broke. I have not been able to find a similar door handle to use it as a reference. Closest I found is your 82-107 chrome handle, but mine is 91/2" long instead of 81/2" of the 82-107. I need ... (cont.)

I ordered 82-107 because it had broken off but when I went to install It and checked the mortise as recommended it doesn't turn so looks like that needs replacing too Looking at my photos what mortise do I need? It is 11.5" long and the holes where it was screwed into the door are 11" apart. Also th ... (cont.)

I need to replace the latch and key lock. Can you please help me to select the correct parts?