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82-265 Multi-Point Mortise Lock with Face Plate, 11"

My door handle locking mechanism has broken!! I need to sell my houseIn the next month! Please help me find the parts to fix this!!I need this fixed before March 16!! Please help ASAP! I think your handles Match mine!! It is a shot in the dark ? but darn you have a handle that looks like mine!! Plea ... (cont.)

Hello, I have a Jeld-Wen sliding patio door that I'd like to add a key lock to the outside of. When I take off the handles, there are two holes. The locking mechanism on the inside of the door goes through the bottom one. I included a picture of the inside of the outside door handle- you should b ... (cont.)

Please identify and price and tell me who to order from. Thanks

We have a Windoor sliding glass door with a double mortise lock (?). 2 hooks lock when you lock the door. The door is very heavy and the interior handle has cracked. February 28 you received a request from Juan from Lake worth Florida who had picture of a handle that looked very much like ours. ... (cont.)

Hello,Need some guidance. Looking for a keyed handle set for my impact sliding glass door (pictures attached). I was wondering if the Legacy Keyed Handle Set (item 82-086) would work? Would it work with the existing lock (pictures attached) or do I need to get an new one. If I did need to get a new ... (cont.)

Hi, Our sliding door lock is broken and we need help. I attached a few pictures of the latch. We have a faceplate that is not all one piece. Any and all help will be greatly appreciated. Sincerely Ben

I am looking for replacement mortise lock assembly for above door . I don't see the exact on on your website .. attaching picture for reference . 10" long double lock . I am a DIY 'er so any help in obtaining this part is appreciated .Thank you Tom

This is for a 8-ft vinyl sliding glass door. Thank you

the latch seems to bind up and i have to wiggle it around before im able to lock it. can you tell me what i need to get this working?

.5in width10+2/16in total length (includes extreme edge for faceplate mounting screws. 10in without mounting screw housings.5¾in between center of each hook when extended.Latch operation slot centered at 6¾in from "top" (hooks facing left) (4+5/16in from "bottom" hooks facing left)Through and throug ... (cont.)

I will need to purchase the entire handle and locking mechanism.

Good Morning, Can you please advise which part I need to order to replace my current mortise lock? Also, do I need to order a replacement keeper as well? Thank you in advance for your help!!

Please see the attached photos for recommendation on replacement lock and handles (as needed). Handles have JW inscribed. Appears to be vinyl door, approximately 3-4 years old. Builder installed.

The top part is stuck out and wont go back in...we need to replace it...thanks

Top lock is frozen, doesn't have any markings or numbers. Please help.

Hello- I'm looking for a replacement handle and lock set on an exterior sliding glass door.

Door and parts show no numbers or part name

Hi I have a sliding door handle that broke and I think you have the replacement. Can you tell me if your Legacy Keyed Handle Set 3 15/16. Product Code: 82-086. Please see attached photos.

Hello Support Our mortise multi-point lock broke and fell inside the patio door mold during troubleshooting. I attached the cover plate for possible part replacement. Thanks

We are in need of a replacement Multi Point Sliding Door Mortise Latch. Our top latch broke off and all we have for reference are the stickers I attached photos of. Can someone help us find the correct part that we need? I am happy to provide additional photos of the existing latch if needed. ... (cont.)