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82-265 Multi-Point Mortise Lock with Face Plate, 11"

This patio door was installed and the latch and the lock to lock the door is missing. Do you have replacement parts

We are looking to replace the door handle with lock on the outside please and help would be greatly appreciated. Lowes gave us your name to contactAmy

There are no identifying numbers, locking mechanism does not hold and I don't have a key for this lock so a new one would be great.

Hi. See pics for lock and labels on the actual door. I think the door brand is Prime Window Systems. I cannot seem to find a replacement lock (brass looking part) that is the same size, but maybe I'm not measuring right. Thanks in advance for your help! Robin

Looking for a locking mechanism for my sliding glass door. I think it looks like the 82-259 part but unsure. Thank you, Angela

I tried to replace my latch with the 82-339 but the face plate holes dont match. Does the 82-265 holes different then the 82-239. ALL the deminions match the 265 but you dont show the deminions on the face plate holes. Pic is my old latch. What is the push button in the middle my old one doesn't hav ... (cont.)

The latch broke on my slider. The handle is good. I also think I need the mortise lock

2 brass locking mechanisms need replacing, the hook that is extended out will not retract. The brass piece cannot be dismantled because they are press fitted together (no screws) Will buy white handle assembly if need be so that holes line up

Do you know the part # or where I can buy the entire unit?

I need to replace the entire handle assembly, the lock / unlock handle broke. I don't know the model # or were I to buy it.

Need a new handle set.The inside locking device is broken. The actual handles are fine. Unless it all comes as a kit.

Hello,I was told from a distributor to come to your website for these parts. I am in need of two secondary lock parts. The handle mechanism has broken. Not sure if I can get just the handle or the whole lock? Either way I need to get these doors repaired. Thanks in advance. Joe

I need some help identifying which lock I need. Measuring the distance of the screw holes, I think I need the MULTI-POINT MORTISE LOCK WITH POCKET PLATE, 12"... product 82-260. I have provided a picture of the door and where the lock "was" as it was broken off a few years ago. Also providing a pi ... (cont.)

I'm trying to identify the mortise lock on my sliding door, I just replaced the latch lever which was broken but when I disassembled the unit I discovered that there seems to be separate connections to a lever for the upper and lower latches but the handle only has a hole for the lower one. 1. C ... (cont.)

We are trying to replace the dual latch in our sliding glass door but do not seem to be able to find the right one pictures attached. Donald

I need to replace the sliding door handle from the 2 doors 1 with lock and the other one with no lock. Please help me to get the correct parts and lock for my door

unable to unlock with lever

For a ReliaBilt sliding glass patio door. Would appreciate the help

Would like handles to fit mortise will product # 82-086 handle fit my mortise?

I need a latch shown in the pictures. I don't know the door brand name and cannot find any marking on the door. It was purchased at Lowe's and they have been no help. Any help will be appreciated.