Viewing all customer Discussions for:
82-265 Multi-Point Mortise Lock with Face Plate, 11"

82-265 Multi-Point Mortise Lock with Face Plate, 11"
Home Owner Raleigh NC
Sep 14, 2020
Home Owner from Raleigh NC
Sep 14, 2020
Replacing two Sliding Patio Door Handles/Latches
Can you suggest replacement for these two patio door latches? One snapped/broke off, the other is still working - so would need to replace both so they match (in the same room). These are "generic" doors - not Anderson or Pella - not sure of the original manufacturer.
+2
Home Owner Portirange FL 32129
Sep 14, 2020
Home Owner from Portirange FL 32129
Sep 14, 2020
Quick Learner NW Florida
Sep 11, 2020
Quick Learner from NW Florida
Sep 11, 2020
Sliding door lock mechanism will not move /lock
I need to know if you would carry this size and style of lock for my sliding door. I bought the door at Lowes or HD but they do not carry any part that would replace.
+2
Home Owner Rancho Cordova ca
Sep 9, 2020
Home Owner from Rancho Cordova ca
Sep 9, 2020
Lock mechanism
Need lock mechanism for frame of door as one was never installed and handle for sliding glass door with lock
+2
Quick Learner Hilton head
Sep 3, 2020
Quick Learner from Hilton head
Sep 3, 2020
Twinseal Vinyl Slider
Hello looking for a replacement for this door
+1
Quick Learner Arizona
Sep 3, 2020
Quick Learner from Arizona
Sep 3, 2020
11.5 round end patio door mortise lock
Hi looking to replace the mortice lock shown in the picture on my sliding patio door the little pin that the locking knob would connect to missing broke fell down inside the door I don't know where it's at.
Quick Learner
Sep 3, 2020
Quick Learner
Sep 3, 2020
Part for sliding glass door
I'm hoping that you can help me find a part to my sliding glass door. The lock went bad on it. It's not a key lock. You can only flip the lock lever from the inside of the door to lock it. The longest part of the mortise part is 10 inches long.
Home Owner Lake Wales Florida
Aug 29, 2020
Home Owner from Lake Wales Florida
Aug 29, 2020
Broken lock mechanism
I am needing a new locking mechanism for my sliding glass door. The top hook won't go back in only the bottom hook goes in and out. I ordered a piece from your company. But it seems that the screws don't lineup. This is prior to me taking pictures of the pieces. The piece I ordered was recommended ... (cont.)
Quick Learner Mount Wolf, PA
Aug 26, 2020
Quick Learner from Mount Wolf, PA
Aug 26, 2020
Sliding Door Handle latch problem
In April this year I purchased a sliding door handle set , part number 82033. Has worked fine until a couple of days ago. Problem now is when you lift the latch to unlock the door, that latch piece will retract into the door, but when you shut the door and try to latch it, the piece that holds the ... (cont.)
Quick Learner eureka Ca
Aug 24, 2020
Quick Learner from eureka Ca
Aug 24, 2020
will these parts all work together. I have a glass door with only a handle and I need to put a lock on it
Items:82-086 Legacy Keyed Handle Set, 3-15/16" (1-1/8" to 2-1/2")82-249 Sliding Glass Door Multi-Point Keeper82-265 Multi-Point Mortise Lock with Face Plate, 11"
Home Owner Colorado
Aug 20, 2020
Home Owner from Colorado
Aug 20, 2020
Centered Lever Instead of Offset
Do you sell this set with the levered centered on the handle instead of offset? I bought this and did not realize that it is offset, so it will not work for me. Thanks.
Home Owner California
Aug 20, 2020
Home Owner from California
Aug 20, 2020
Looking for pat:6.264.252 pat # 5.820.170
Hello! We have a 3 panel patio sliding door. It got stuck and now we need a replacement for pat:6.264.252 pat # 5.820.170.
Quick Learner 80027
Aug 20, 2020
Quick Learner from 80027
Aug 20, 2020
New lock for sliding patio door
Hi, I need a new lock for my sliding patio door
Home Owner Delray Beach, FL
Aug 20, 2020
Home Owner from Delray Beach, FL
Aug 20, 2020
Corner sliding window lock
I want to replace the lock on the corner sliding window with something more secure. To lock this I have to push the tab up...it seems that it could easily slide down and unlock. I would like something similar to the patio door handles/locks that I have, see photo #7. The patio doors have a 2 point ... (cont.)
+5
Handy Person Canyon Lake, CA
Aug 20, 2020
Handy Person from Canyon Lake, CA
Aug 20, 2020
Sliding glass door handles, double latching mechanism
Please help me identify the replacement parts (hopefully in white). Thank you
Home Owner California
Aug 17, 2020
Home Owner from California
Aug 17, 2020
SLiding patio door handles
Tenants broken all 3 patio door handles. I don't have the original paperwork for these doors and was wondering if someone could help me identify replacement handles, please. Thank you
Home Owner Prospect, CT
Aug 16, 2020
Home Owner from Prospect, CT
Aug 16, 2020
Jeld-Wen Sliding Glass Door (SGD)
I need to replace the locking mechanism on my SGD. There are two Pat # shown, PAT #6.264.252 and # 5.820/170 and a date of FEB 12. I've added photographs of the part with a tape measure showing the size. I also need the door latch level. The width of the door is 1 3/8". I wish to order the right ... (cont.)
+1
Quick Learner Waldorf, MD
Aug 15, 2020
Quick Learner from Waldorf, MD
Aug 15, 2020
Replacement with key lock
Hello, Do you have a replacement J.W. door handle with a key lock instead of the traditional lock? The original lock twisted and no longer locks the door. It's very fragile and thin I'm afraid it will break off like the original lock.
+1
Home Owner San Diego, CA.
Aug 14, 2020
Home Owner from San Diego, CA.
Aug 14, 2020
Slider handle replacement
Hello, I need to replace this handle. I am looking for an oil rubbed bronze on the interior and white on the exterior. (or white on the interior if no ORB available). This is for a home that I am purchasing. There were no markings on the slider but the windows in the home said Certain Teed. I hope y ... (cont.)
+2
Home Owner Middleton WI
Aug 12, 2020
Home Owner from Middleton WI
Aug 12, 2020
MULTI-POINT MORTISE LOCK
Keep ordering the wrong one.